Knoxville Tennessee Nursing Home Abuse Lawyer

Overall Rating of 25 Nursing Homes
    Rating: 5 out of 5 (8) Much above average
    Rating: 4 out of 5 (8) Above average
    Rating: 3 out of 5 (4) Average
    Rating: 2 out of 5 (1) Below average
    Rating: 1 out of 5 (4) Much below average
August 2018

Knoxville Tennessee Nursing Home Abuse LawyerIt can be heart-wrenching to hear that a loved one residing in a nursing facility has been abused or neglected. While many signs and symptoms of mistreatment can be very obvious to detect, quite often they are not. A loved one can be suffering for days, weeks or months through neglect or mistreatment and unwilling or unable to speak out. The Knoxville nursing home neglect attorneys at Nursing Home Law Center LLC have handled many cases of nursing home mistreatment where the resident was too fearful of retaliation and chose to remain quiet.

The federal government through Medicare collects information each month on all nursing facilities in Knoxville, Tennessee based on data gathered through investigations, surveys and inspections. The patient-protecting agency found serious violations and deficiencies at five (20%) of the twenty-five Knoxville nursing homes that led to resident harm. If your loved one was injured, abused, mistreated or died unexpectedly from neglect while living in a nursing facility in Tennessee, you have legal rights to ensure justice. We invite you to contact the Knoxville nursing home abuse lawyers at Nursing Home Law Center

There are not many situations in life that require us to place our faith in others like when families and trust medical professionals to provide care for a loved one in a nursing facility. The family entrusts that the staff will always do the right thing and take the appropriate action every day. When that trust has been broken, it is imperative to take immediate action through aggressive legal response.

Out of the 185,000 residents living in Knoxville, approximately 20,000 are senior citizens, many of whom live in nursing facilities throughout the community. The number of elderly nearly doubles when counting the retirees living all throughout Knox County. The limited number of nursing facilities in the area are often filled to capacity, which has the potential of leading to serious problems of abuse and neglect. In many incidences, and overcrowded are understaffed situation can place a heavy burden on the nursing team in an attempt to ensure that all the health and hygiene needs of every resident are continuously met.

Knoxville Nursing Home Resident Health Concerns

Negligent and abusive conditions occurring inside a nursing facility often produce incredibly cruel consequences for the resident. Often times, families are shocked to learn that their elderly loved one has been taken advantage of, neglected or abused and that the situation has lasted for an extensive period of time.

To provide assistance, our Tennessee elder abuse team of attorneys continuously assess, review and evaluate opened investigations, filed complaints, safety concerns and health violations of nursing facilities all throughout the Knoxville area. This publicly available information is gathered from numerous sources including Medicare.gov. Many families use the information we post as an effective solution for determining where to place a loved one who requires the highest level of health and hygiene care. Others find the data useful in understanding the level of care their loved one is likely already receiving as a resident in a nursing facility.

Comparing Knoxville Area Nursing Facilities

The list below contains information on Knoxville area nursing facilities that currently maintain below standard ratings compared to other homes nationwide. In addition, our Tennessee nursing home abuse lawyers have posted our primary concerns by detailing specific cases involving abuse, neglect, mistreatment, the spread of infection, medication errors, facility acquired bedsores and other serious problems.

Information on Tennessee Nursing Home Abuse & Negligence Lawsuits

Our attorneys have compiled data from settlements and jury verdicts across Tennessee to give you an idea as to how cases are valued. Learn more about the cases below:

SERENE MANOR MEDICAL CENTER
970 Wray St
Knoxville, Tennessee 37917
(865) 523-9171

A “Not for Profit” 79-certified bed Medicaid/Medicare-participating facility

Overall Rating – 1 out of 5 possible stars

1 star rating

Primary Concerns –

Failure to Provide Residents an Environment Free of Accident Hazards and Provide Adequate Supervision to Prevent Avoidable Accident from Occurring

In a summary statement of deficiencies dated 07/29/2015, a notation was made during an annual licensure and certification survey by a state investigator concerning the facility’s failure to “ensure the side rails were properly installed and in a safe, functional working order.”

The deficient practice was noted by a state investigator who reviewed a resident’s Significant Change of Status MDS (Minimum Data Set) revealing that “the resident had moderate cognitive impairment, required extensive assist of one person for bed mobility and extensive assist of two persons for transfers.” Additional review of the resident’s MDS (Minimum Data Set) Functional Limitation in Range of Motion section revealed that “the resident had no impairment of the upper extremities.”

At 3:18 PM on 07/27/2015, the state investigator made an observation of “the resident’s room [that] revealed upper side rails were raised bilaterally at the head of the bed.” As a part of the observation, it was revealed that “the top of the side rail on the right side of the bed was angled away from the bed […and] the bottom of the side rail where the rail attached to the bed frame was approximately eight inches to 10 inches from the bed frame leaving a gap between the rails and the mattress.”

State investigator conducted an interview at that time with the resident who “confirmed the resident use the upper rails to reposition himself in bed […and] confirmed the rails give flex when [the resident attempts to pull himself up].”

An interview was conducted at 9:07 AM on 07/29/2015 with the facility’s Housekeeping Supervisor who confirmed that the resident’s “side rails did not fit the bed properly […and] the rails work loose with repeated use and have to be readjusted from time to time.”

Our Knoxville nursing home neglect attorneys recognized failing to provide every resident environment free of accident hazards and provide safe equipment could place the health and well-being of the resident in jeopardy. The deficient practice by the housekeeping supervisor and staff at Serene Manner Medical Care might be considered negligence or mistreatment because their actions could cause the resident serious harm.

NHC HEALTHCARE – KNOXVILLE
809 East Emerald Ave
Knoxville, Tennessee 37917
(865) 524-7366

A “For-Profit” 129-certified bed Medicaid/Medicare-participating facility

Overall Rating – 2 out of 5 possible stars

2 stars rating

Primary Concerns –

Failure to Provide Every Resident and Environment Free of Accident Hazards and Risks and Provide Adequate Supervision to Prevent an Avoidable Fall

In a summary statement of deficiencies dated 10/21/2015, a state surveyor made a notation during an annual licensure and certification survey concerning the facility’s failure to “use a mechanical lift provide safe transfers.” The deficient practice resulted in actual hard for a resident at the facility.

The deficient practice was noted by a state investigator who reviewed a resident’s Quarterly MDS (Minimum Data Set) and Annual MDS (Minimum Data Set) that revealed the resident “had severe cognitive impairment, did not speak or walk and required extensive assistance with all ADL (activities of daily living).”

A review of the resident’s 11/20/2014 Care Plan revealed that the resident is at risk for falls due to “muscle weakness, adult failure to thrive, Alzheimer’s dementia, cerebral vascular accident/stroke with right-sided weakness.” In addition, the Care Plan notes that a mechanical lift with two person assist for transfers must be utilized.

The state investigator also reviewed the 02/27/2015 Initial 24-hour Report that revealed the resident was “found to have a fracture of the right humerus (upper arm bone) on 02/27/2015.” This was after a certified nursing assistant work at the facility “found [the resident’s] arm in a different position.” At 10:15 AM 02/27/2015 X-ray Report revealed that the resident had “an acute angle or humeral shaft fracture” with “no significant degenerative changes” seen.

The state investigator conducted a 2:15 PM 10/19/2015 interview with the facility’s Director of Nursing and two CNA’s (certified nursing assistants) from the Shower Team “who discovered the injury on 02/27/2015. The CNAs stated, “We lifted the resident out of bed and we got the resident into the shower room and took her gown off, her right arm was very bruised and hanging limp. Usually kept her arms folded and held close to her. We call the nurse and the resident back to her room and bed.”

A third Certified Nursing Assistant who was assigned to the resident on that date of the incident revealed that they “put the resident to bed at the end of the shift.” At that time, the resident was in a Geri chair. The Certified Nursing Assistant took the resident shirt off, “what a gown on her and got a male nurse to help me lift or back to bed. We just lifted her the way we always did. She was a small woman. We never use the mechanical lift to lift her, didn’t know we were supposed to.”

The state investigator conducted a telephone interview with the Licensed Practical Nurse who provided the resident care who stated, “I just hope the CNA lift the resident back to bed. There was no lift pad under the resident. We just put our arms under hers, supported her back and slid her into bed. She was a candidate for a mechanical lift, but I didn’t ask, I just helped.”

At 3:10 PM on 10/21/2015, the state investigator conducted an interview with the facility’s Director of nursing who “confirmed the facility failed to use a mechanical lift provide safe transfers, resulting in harm to [the resident].”

Our Knoxville nursing home neglect lawyers recognized failing to follow a resident’s plan of care could place the health and well-being of the resident in immediate jeopardy. The deficient practice by the nursing staff that NHC Healthcare – Knoxville might be considered negligence or mistreatment because their actions directly resulted in the resident suffering a broken bone.

KINDRED HEALTH AND REHABILITATION – NORTHHAVEN
3300 Broadway NE
Knoxville, Tennessee 37917
(865) 689-2052

A “For-Profit” 96-certified bed Medicaid/Medicare-participating facility

Overall Rating – 2 out of 5 possible stars

2 stars rating

Primary Concerns –

Failure to Provide Care Services to Every Resident to Ensure Their Dignity and Respect of Individuality Is Enhanced or Maintained

In a summary statement of deficiencies dated 09/14/2015, a complaint investigation was opened against the facility for its failure to “maintain the dignity of [a resident at the facility].”

As a part of the investigation, the state surveyor reviewed a resident’s MDS (Minimum Data Set) revealing that the resident’s Brief Interview for Mental Status (BIMS) score was 14 out of 15 indicating there was “no cognitive or memory impairments; but, required limited assistance of one with bed mobility and transfers; required extensive assistance with toileting; and was continent of bowel and bladder.”

The complaint investigation was initiated because of an incident documented in an interview with the resident who stated that they had turned their light on at approximately 4:30 AM because they “needed to go to the bathroom. I saw that same lady (the Certified Nursing Assistant) who came in before pass back and forth by my room. I yelled out to [the CNA] to come and help me several times and [the Certified Nursing Assistant] never did. Finally, I saw [the registered nurse on duty] in the hall giving pills and he heard me yell. [The Registered Nurse] got someone from the other side and [that Certified Nursing Assistant] came right in to help me at approximately 6:30 AM.”

The investigator conducted a 7:30 AM 09/10/2015 interview with the second Certified Nursing Assistant who came to the residents help that they had “heard the Registered Nurse tell the [’s first Certified Nursing Assistant] several times (during the night shift on 03/07/2015) to go take care of [the resident].” It was noted that that Certified Nursing Assistant “did not respond to the residents need for assistance.”

The assisting Certified Nursing Assistant reported during the interview that the Registered Nurse asked them “to assess the resident with the bedpan.” That Certified Nursing Assistant reported that “she completed care for four of her assigned residence before assisting [that resident]

The state investigator conducted a 9:25 AM 09/10/2015 interview with the facility’s Director of Nursing who confirmed that the resident “was alert and oriented for [that the] staff failed to provide toileting on 03/07/2015 for two hours after the resident put on the call light […and] confirmed a delay in assisting with toileting and revealed that when [they] entered the room to assist the resident (two hours after the resident turned on the call light), the resident stated, ‘Thank God. I’ve been waiting. I’m about to pee all over myself’.”

Our Knoxville elder abuse attorneys recognized failing to follow procedures and protocols and provide adequate staffing will ensure that the needs of all residents are met could place her health and well-being in jeopardy. The deficient practice by the nursing staff that Kindred Health and Rehabilitation – Northhaven might be considered negligence or mistreatment because their actions fail to follow established procedures and protocols enforced by nursing home regulators.

WESTMORELAND HEALTH AND REHABILITATION CENTER
5837 Lyons View Pike
Knoxville, Tennessee 37919
(865) 584-3902

A “For-Profit” 222-certified bed Medicaid/Medicare-participating facility

Overall Rating – 1 out of 5 possible stars

1 star rating

Primary Concerns –

Failure to Have a Licensed Pharmacy Review at Least Once a Month Resident’s Medication and Report Any Irregularities to the Attending Physician

In a summary statement of deficiencies dated 08/30/2015, a notation was made by a state surveyor during an annual licensure and certification survey involving the facility’s failure to “notify the physician timely of pharmacy consult reports for [four residents at the facility].”

The deficient practice was noted by state investigator after reviewing the facility’s 05/14/2015 Pharmacy Consultant Report that revealed: “Please consider the following: hyoscyamine (gastrointestinal medication) 0.125 milligrams twice a day to help elevate need/lowest dosage.”

The investigator then conducted a 9:00 AM 08/30/2015 interview with the facility’s Director of nursing who confirmed that even though the Pharmacy Consultant Report provided a recommendation to lower the dosage of gastrointestinal medication for a resident “the physician was not notified of the recommendation until 06/11/2015, resulting in a 28-day delay.”

In another Pharmacy Consult Report dated 03/24/2015, the pharmacist recommended that a “medication for renal disease should be given one hour before or three hours after other medications and should be given with food” to the resident.

During the initial interview with the facility’s Director of Nursing, it was also confirmed that “the physician was not notified of the recommendation until 04/13/2015, resulting in a 20-day delay.”

Our Knoxville elder abuse lawyers recognized failing to follow the recommendations generated from a pharmacy review could cause immediate jeopardy to the health and well-being of the resident. The deficient practice of delaying a notification to the resident’s doctor of the pharmacist recommendation might be considered negligence or mistreatment of the resident.

BLOUNT MEMORIAL TRANS CARE CENTER
2320 East Lamar Alexander Pkwy
Maryville, Tennessee 37804
(865) 273-8311

A “Not for Profit” 76-certified bed Medicaid/Medicare-participating facility

Overall Rating – 1 out of 5 possible stars

1 star rating

Primary Concerns –

Failure to Take Necessary Precautions to Avoid Medical Errors and Follow Physician’s Orders regarding the Administration of Insulin

In a summary statement of deficiencies dated 12/02/2015, a notation was made by a state investigator during an annual licensure and certification survey concerning the facility’s failure to “follow physician’s orders for [four residents at the facility].”

The deficient practice was noted by state investigator after a review of a resident’s 08/03/2015 physician’s orders that revealed there were changes in parameters in the resident’s insulin medication that noted: “Hold if blood glucose is less than 150.” The state investigator reviewed the resident’s 08/05/2015 Insulin Administration Record that also documented “hold of blood glucose is less than 150.”

However, the 08/11/2015 Fall Investigation Report noted that the “hold if less than 150″ physician’s orders had not been “rewritten when the new order was received.”

The state investigator then conducted an 8:00 AM 12/02/2015 interview with the facility’s Director of Nursing who confirmed that “the facility failed to follow physician’s orders for [the resident’s] insulin.

Later that day at 10:45 AM, the state investigator conducted an interview with the facility’s licensed practical nurse who provides a resident medication. Licensed Practical Nurse “confirmed the original order was only to give if blood glucose was greater than 200. Then below on the same insulin form it has Hold if blood glucose is less than 150.” However, the Licensed Practical Nurse “was not sure which one to go by, did not check the physician’s orders.”

Our Maryville nursing home neglect attorneys recognized failing to take all necessary precautions to avoid a medical error when administering insulin could place the health and well-being of the resident in grave danger. The deficient practices of the nursing staff at Blount Memorial Trans Care Center might be considered negligence or mistreatment, especially if the resident suffer serious harm, injury or death as a result.

Nursing Home Abuse & Neglect Resources
Client Reviews
★★★★★
Jonathan did a great job helping my family navigate through a lengthy lawsuit involving my grandmother's death in a nursing home. Through every step of the case, Jonathan kept my family informed of the progression of the case. Although our case eventually settled at a mediation, I really was impressed at how well prepared Jonathan was to take the case to trial. Lisa
★★★★★
After I read Jonathan’s Nursing Home Blog, I decided to hire him to look into my wife’s treatment at a local nursing home. Jonathan did a great job explaining the process and the laws that apply to nursing homes. I immediately felt at ease and was glad to have him on my side. Though the lawsuit process was at times frustrating, Jonathan reassured me, particularly at my deposition. I really felt like Jonathan cared about my wife’s best interests, and I think that came across to the lawyers for the nursing home. Eric