Wildwood Healthcare Center Ratings and Violations

Jonathan Rosenfeld

In the United States, nursing homes serve an important function. Older adults and those recovering from injuries or illnesses can stay at these facilities and access the constant medical care they need. Nursing homes also provide services like daily living assistance, social activities, recreational programs, and comfortable accommodations for short- and long-stay residents. However, nursing homes like Wildwood Healthcare Center in Indianapolis, IN, often fall short of professional standards of care, which can lead to abuse or neglect.

Indiana residents and families who have experienced nursing home abuse can hold the at-fault parties accountable with a lawsuit. At the Nursing Home Law Center, our legal team knows what it takes to build strong claims and establish liability for legal damages. Our caring nursing home abuse attorneys will guide you through the legal process and stand by your side when pursuing justice.

Although Wildwood Healthcare Center reviews indicate quality care for many residents, not all patients have had a stellar experience. In this guide, we will examine violations, deficiencies, and ratings for this nursing home to help consumers understand what the facility offers. We will also look at legal options for those who have already suffered from abuse or neglect at a nursing home.

Wildwood Healthcare Center: Facility Profile

One of the primary federal agencies responsible for regulating nursing facilities is the Centers for Medicare & Medicaid Services (CMS). This department publishes helpful information about all nursing institutions in the country, including logistical details, past inspection reports, violations, and quality ratings. As a result, consumers can gain some clarity on the quality of a particular institution.

Here is the latest data available about Wildwood Healthcare Center on the CMS website:

Facility Name: Wildwood Healthcare Center

Address: 7301 E 16th St, Indianapolis, IN 46219

CMS Overall Rating: 2 stars (below average)

CMS Health Inspection Rating: 2 stars (below average)

CMS Staffing Rating: 1 star (much below average)

CMS Quality Measures Rating: 5 stars (much above average)

Federal Fines in the Last 3 Years: 0

Payment Denials by Medicare in the Last 3 Years: 0

Cited for Abuse: Yes

SFF: No

About Wildwood Healthcare Center: Facility and Ownership Type

Wildwood Healthcare Center is a skilled nursing facility located in Indianapolis, IN. It is primarily known for providing 24-hour skilled nursing care, with a focus on short-term rehabilitation and long-term care to support each resident’s physical and emotional well-being. Wildwood Healthcare Center is owned and operated by one of the major nursing home ownership groups in the state, called CommuniCare Health.

The ownership type for this nursing home is a for-profit corporation. Wildwood is not part of a continuing care retirement community or hospital. There are 160 certified beds at this institution, making it much larger than the average Indiana nursing home.

Residents at this nursing home can enjoy the following services during their stay:

  • Wellness programs
  • Fitness centers
  • Dementia care
  • Short- and long-term rehabilitation
  • Daily living support (bathing, eating, etc.)
  • Physical therapy
  • Speech services
  • Hospice and palliative care
  • Respite care
  • Wound care
  • Dialysis services
  • Food support
  • Substance abuse treatment services
  • Post-surgery care
  • Neurorehabilitation services
  • Medicare and Medicaid certification
  • 24/7 admission
  • Luxury amenities

Wildwood Healthcare Center Reviews, CMS Overall Ratings, Violations, and Safety Inspections

Wildwood Healthcare Center is one of the lowest-rated nursing homes in Indiana in several categories according to the Centers for Medicare & Medicaid Services. CMS developed a five-star scoring system for all nursing homes in the United States. Under this system, each facility receives a rating of 1 to 5 stars in the categories of health inspections, staffing, and quality measures. It is then given a rating based on these individual scores.

Here is the scale used for the CMS rating system:

  • One star – Much below average (staffing at Wildwood)
  • Two stars – Below average (overall and health inspections at Wildwood)
  • Three stars – Average
  • Four stars – Above average
  • Five stars – Much above average (quality measures at Wildwood)

The ratings provide helpful context for consumers who are considering this nursing home for themselves or their loved ones. Additionally, if you are already a resident at Wildwood Healthcare Center, you can look at CMS data to be prepared for the risks you may face while receiving services. Below, we will explore the ratings, violations, and deficiencies found at Wildwood Healthcare Center.

Health Inspections

Although a two-star health inspection score isn’t devastating for a nursing home, it certainly isn’t encouraging either. The most recent inspection occurred in October 2024, and the report resulted in 8 health citations against Wildwood Healthcare Center. This is just above the state average of 7.5 health citations per inspection.

Since September 2024, there has been one inspection (April 2025) that was conducted in response to a complaint against the facility. In the last three years, 22 complaints against the nursing home have resulted in health citations, while the facility has received no citations for self-reported issues.

Let’s take a closer look at some of the inspection reports and the deficiencies they reveal:

  • A failure to ensure the nursing home area is free of accident hazards and that there is sufficient supervision to prevent accidents, resulting in actual harm to some patients
  • A failure to provide appropriate care for residents facing bowel or bladder incontinence or those with nursing home UTI cases, which led to actual harm for some individuals
  • A failure to protect residents from all types of physical, mental, and sexual abuse and neglect, resulting in some harm to residents
  • A failure to provide care and assistance for residents who needed support with daily living activities, alluding to poor communication
  • A failure to provide appropriate range-of-motion/mobility care to residents who needed it
  • A failure to provide appropriate treatment according to each resident’s care plan and preferences
  • A failure to provide and implement an infection prevention and control plan, raising concerns over nursing home infection negligence
  • A failure to ensure a resident was discharged or transferred with adequate reasoning
  • A failure to honor the resident’s right to be treated with dignity and respect

Staffing

Concerns about staffing at Wildwood Healthcare Center led to the lowest possible rating from CMS (one star – much below average). A robust nursing staff is critical to provide all the services to each resident at the facility.

Let’s look at some of the gaps in the staff at this institution that can lead to abuse or neglect toward residents:

  • 142.5 average residents per day, compared to the state average of 71 and the national average of 84.6, representing a large patient population with increased needs
  • 3 hours and 19 minutes of nurse staff hours per resident per day, compared to 3 hours and 40 minutes statewide and 3 hours and 51 minutes nationally
  • 17 minutes of registered nurse hours per resident per day, compared to the state average of 39 minutes and the national average of 41 minutes
  • 2 minutes of physical therapist staff hours per resident per day, compared to the state and national average of 4 minutes
  • 5 minutes of registered nurse hours per resident per day on the weekend, compared to the state average of 27 minutes and the national average of 28 minutes
  • 2 hours of nurse aide hours per resident per day, compared to the state average of 2 hours and 14 minutes and the national average of 2 hours and 18 minutes

Long-Term Care Quality Measures

Wildwood Healthcare Center has a very strong record of providing quality services to residents, at least relative to its staffing and health inspection scores. Short-stay resident care has a rating of four stars, while long-stay resident care has a rating of five stars. Despite these high CMS ratings, there are still some areas of concern.

First, let’s look at some of the deficiencies experienced by short-term patients at this nursing home:

  • 13.6% of short-stay residents have had an outpatient emergency department visit, compared to the state average of 10.7% and the national average of 12%, reflecting an issue with injuries caused by nursing home neglect
  • 78.7% of short-stay residents needed and received a vaccine to prevent pneumonia, compared to the state and national average of 81.7%
  • 77.8% of short-stay patients needed and received a flu shot for the current flu season, compared to the national average of 79%
  • 0% of nursing facility staff were up-to-date on their COVID-19 vaccinations, compared to the national average of 10%
  • A Medicare Spending per Beneficiary ratio of 1.34, compared to the national average of 1.03

Long-term care at this nursing home in Indianapolis is generally high-quality. However, there are still some categories in which the staff falls short of professional expectations:

Although many of these violations do not deviate significantly from state and national averages, they can still cause resident abuse and neglect, opening up the facility to liability lawsuits.

Although life in a nursing home can be challenging for patients with significant medical needs, it is still no excuse for staff members and administrators to violate anyone’s rights. As a nursing home patient, you have the right to receive quality care, the right to maintain your dignity, and the right to file complaints against Wildwood Healthcare Center. If these rights are violated, you may have grounds for a civil lawsuit if you suffered from abuse or neglect.

An Indiana nursing home abuse lawyer can help you pursue compensation via a civil claim. If your lawsuit is successful, you can hold the at-fault parties accountable for negligence while seeking a fair settlement.

Potential legal damages in a nursing home abuse or neglect case may include:

  • Lost income – If the injuries suffered prevent you from working, you can recover past and future lost income
  • Medical expenses – As a victim of abuse or neglect, your physical and emotional injuries may require treatment, such as emergency room visits, surgical procedures, medication, rehabilitation, and therapy
  • Future medical costs – Ongoing treatment expenses that are required in the future can be included in the settlement
  • Emotional distress – Psychological trauma can increase your financial compensation, especially if you are struggling with depression, anxiety, self-harm, suicide ideation, or Post-Traumatic Stress disorder
  • Pain and suffering – If you suffered physical injuries or needed invasive surgery, the resulting pain can affect your claim’s payout
  • Disability and disfigurement – Permanent alterations to your appearance or capabilities may also have an impact on your case
  • Loss of enjoyment of life – As a victim of nursing home abuse or neglect, you may struggle to enjoy life the same way due to the trauma

A civil lawsuit after a traumatic experience can feel overwhelming, but the right attorneys can make the legal process much easier. Our team will listen to your story, believe in your case, and fight for every dollar you deserve.

How Skilled Nursing Home Law Center Attorneys Can Help

Like any nursing home, Wildwood Healthcare Center does not always fulfill its duty to provide high-quality care to every patient. At the Nursing Home Law Center, we are committed to supporting you or your loved one in the pursuit of justice.

Our legal services during the claims process include:

  • Investigating Wildwood Healthcare Center for wrongdoing
  • Gathering evidence to establish liability, such as witness statements, medical records, or surveillance footage
  • Assessing all legal damages to create a fair compensation demand
  • Interviewing persons associated with the nursing home
  • Protecting your rights under state and federal laws
  • Negotiating with insurance companies for maximum compensation
  • Litigating in civil court if a settlement cannot be reached

At our law firm, your Indianapolis nursing home abuse lawyer will work on a contingency fee basis. This means you pay nothing unless we win the claim. You can also take advantage of a free consultation to ask questions about Indiana laws, nursing community rights, and legal damages included in your recovery.

If you have suffered abuse or neglect at Wildwood Healthcare Center or another CommuniCare Health location, contact us today at 800-926-7565 or complete the online form to schedule your free consultation.

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