Westminster Commons Ratings and Violations

Some nursing homes, including Westminster Commons in Atlanta, GA, do not meet the highest standard of care required to maintain residents’ quality of life. In these places, patients are more likely to suffer harm from abuse, neglect, or misconduct. The Nursing Home Law Center is a legal team dedicated to helping nursing home abuse survivors pursue fair compensation from the liable parties. As a trusted legal team for nursing home abuse victims, we know what it takes to build a strong claim and stand by your side.

In this guide, we will evaluate the history of deficiencies at Westminster Commons and the legal options available to victims of nursing home misconduct in Atlanta, GA.

Westminster Commons: Skilled Nursing Facility Profile

The Centers for Medicare & Medicaid Services (CMS) has published the following information about Westminster Commons:

Facility Name: Westminster Commons (Facility Investments LP)

Address: 560 St Charles Ave, NE, Atlanta, GA 30308

CMS Overall Rating: 2 stars (below average)

CMS Health Inspection Rating: 2 stars (below average)

CMS Staffing Rating: 2 stars (below average)

CMS Quality Measures Rating: 2 stars (below average)

Federal Fines in the Last 3 Years: 2 fines totaling $23,472

Denied Payments by Medicare in the Last 3 Years: 0 payment denials

Cited for Abuse: Yes

SFF: No

About Westminster Commons in Atlanta, Georgia

Westminster Commons is a skilled nursing facility in Atlanta, GA, focusing on short-term rehabilitation and long-term care. Wellington Health Care Services, a small skilled nursing facility chain in the area, owns the 90-bed nursing home as a for-profit LLC. Westminster Commons offers a range of services and amenities for residents:

• Pain management
• Wound care
• Physical, occupational, and speech therapy
• Memory care
• Designated visiting hours
• Designated parking for visitors
• Recreational programs
• Daily living support

Westminster Commons CMS Ratings, Violations, and Health Care Safety Inspections

The CMS created a five-star rating system to evaluate individual nursing homes. In the sections below, we will examine the three main rating categories at Westminster Commons in Atlanta, GA.

Health Inspections

The latest health inspection, conducted in May 2025, resulted in 17 health citations, making this facility one of the worst nursing homes in Georgia. Since October 2024, one inspection has been conducted in response to complaints. In the last three years, 107 complaints and four facility-reported issues have led to citations.

Specific violations mentioned in these health inspection reports include the failure to:

• Assist a resident in gaining access to vision and hearing services
• Develop and implement policies and procedures for flu and pneumonia vaccinations
• Develop the complete care plan within seven days of the comprehensive assessment, and have it prepared, reviewed, and revised by a team of health professionals
• Ensure a licensed pharmacist performs a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures
• Provide appropriate treatment and care according to orders and the resident’s preferences and goals
• Reasonably accommodate the needs and preferences of each resident
• Protect each resident from all types of abuse, such as physical, mental, and sexual abuse, physical punishment, and neglect
• Timely report suspected abuse, neglect, or theft and report the results of the investigation to the proper authorities

Staffing

Here are specific deficiencies related to staffing at Westminster Commons:

• 3 hours and 14 minutes of nurse staff hours per resident per day, compared to the Georgia average of 3 hours and 37 minutes and the national average of 3 hours and 54 minutes
• 24 minutes of registered nurse hours per resident per day, compared to the Georgia average of 29 minutes and the national average of 41 minutes
• 45 minutes of LPN/LVN hours per resident per day, compared to the Georgia average of 58 minutes and the national average of 52 minutes
• A nursing staff turnover rate of 62.5%, compared to the Georgia average of 47.2% and the national average of 46.4%
• A registered nurse turnover rate of 80%, compared to the Georgia average of 45.5% and the national average of 43.6%

Quality of Life Measures (Short-Term Rehabilitation and Long-Term Care)

Deficiencies are present in both the short-stay and long-stay programs at Westminster Commons. Here are some examples of unprofessional standards at the nursing home:

• 13.3% of short-stay residents had an outpatient emergency department visit, compared to the Georgia average of 12.2% and the national average of 12%, raising questions about nursing home injuries
• 2.1% of short-stay residents received antipsychotic medication, compared to the national average of 1.6%, demonstrating issues with overmedication in nursing homes
• 38.16% of short-stay residents needed and received a flu shot for the current flu season, compared to the Georgia average of 78.21% and the national average of 79.74%, indicating a failure to address infection prevention in long-term care
• 50% of short-stay residents received follow-up care when medication issues were discovered, compared to the national average of 95.19%, raising concerns about nursing home prescription errors
• 2.20 outpatient emergency department visits per 1,000 long-stay resident days, compared to the Georgia average of 1.92 and the national average of 1.8
• 20% of long-stay residents received antipsychotic medication, compared to 19.1% in Georgia and 14.4% nationally
• 5.7% of long-stay residents experienced pressure ulcers, compared to the national average of 5.2%, indicating a problem with pressure sore injury reports
• 19.4% of long-stay residents experienced new or worsened bowel or bladder incontinence, compared to the Georgia average of 16.1%, which could indicate risks surrounding nursing home bladder infections

Residents’ Legal Rights Following Abuse or Neglect at Westminster Commons in Atlanta, GA

In Atlanta, GA, Westminster Commons has repeatedly failed to uphold residents’ rights. If you are staying at this nursing home, Georgia and federal laws grant you certain rights, such as:

• The right to receive quality care
• The right to maintain dignity
• The right to file administrative complaints

If you suffer from abuse, neglect, or rights violations, you may have grounds for a civil lawsuit against this institution on Saint Charles Ave NE. A Georgia nursing home abuse lawyer from our firm can help you recover the following legal damages:

• Lost income
• Medical expenses
• Future medical bills
• Pain and suffering
• Emotional distress
• Loss of enjoyment of life

How Nursing Home Law Center Can Help Protect Nursing Home Residents

At the Nursing Home Law Center, we believe in your case and will help you hold the at-fault parties accountable. What matters to you matters to us, and an Atlanta nursing home neglect attorney can provide the following legal services:

• Investigating Westminster Commons
• Gathering evidence
• Protecting your rights
• Assessing all legal damages
• Negotiating with insurance companies
• Litigating in civil court
• Working on a contingency fee basis (you only pay if we win)
• Free consultation

If you or a loved one has suffered at the Westminster Commons community, contact us today at 800-926-7565 or complete the online form to schedule your free consultation.

All content undergoes a thorough legal review by our experienced attorneys.

Jonathan Rosenfeld is a leading Chicago nursing home injury lawyer with 25 years of experience focused on elder abuse litigation. Recognized for his dedication, he has received recognition from Illinois Trial Lawyers, Million Dollar Advocates, and Super Lawyers.