The Shores Post-Acute Ratings and Violations
Nursing homes throughout the United States are designed to provide care for aging adults and those recovering from certain medical conditions. Safe accommodations, 24/7 nursing staff, and various amenities ensure these residents receive what they need to heal and maintain a high quality of life. Sadly, many nursing homes, including The Shores Post-Acute in San Diego, California, suffer from poor ratings and deficiencies that open the door to abuse or neglect.
At the Nursing Home Law Center, we are dedicated to supporting survivors of abuse or neglect in these institutions. Our trusted advocates for nursing home abuse survivors have years of experience securing fair compensation and holding at-fault parties accountable for misconduct. If you or a loved one has suffered in a nursing home like The Shores Post-Acute, we will stand by your side throughout the claims process.
In this guide, we will explore the recent past of this San Diego, CA, nursing home and discuss legal options for victims of abuse or neglect.
The Shores Post-Acute: Facility Profile
Consumers should always consider a facility’s performance before considering short-term or long-term care options. Fortunately, the Centers for Medicare & Medicaid Services (CMS) provides helpful information on nursing homes in the United States. On the CMS website, you can find location data, past inspection reports, violations, and quality ratings to inform your decision.
Here is some of the latest data on The Shores Post-Acute:
Facility Name: The Shores Post-Acute (Bridgewater Bay Holdings LLC)
Address: 2828 Meadowlark Drive, San Diego, CA 92123
CMS Overall Rating: 2 stars (below average)
CMS Health Inspection Rating: 3 stars (average)
CMS Staffing Rating: 3 stars (average)
CMS Quality Measures Rating: 1 star (much below average)
Federal Fines in the Last 3 Years: 6 fines totaling $26,387
Denied Payments by Medicare in the Last 3 Years: 0 denied payments
Cited for Abuse: No
SFF: No
About The Shores Post-Acute
The Shores Post-Acute is a skilled nursing facility located in San Diego, CA. It offers specialized rehabilitation programs, long-term residency, and complex care services. It is owned and operated by a for-profit corporation, Links Healthcare Group, a major nursing home company in the region. The Shores Post-Acute is a very large nursing home with 305 beds, though it is not part of a continuing care retirement community or hospital.
Some of the key services offered at this facility include:
- 24/7 skilled nursing care
- Post-surgery recovery
- Pain management
- Neurological care
- Neuromuscular care
- Wound care
- IV therapy
- Physical therapy
- Speech therapy
- Outpatient rehabilitation
- Food and nutrition support/meal planning
- Multiple trauma care
- Joint replacement rehab
- Social, cultural, religious, and recreational activities
- Daily living assistance
The Shores Post-Acute CMS Ratings, Violations, and Safety Inspections
One of the most helpful tools on the CMS website is the nursing home rating system. It is a five-star system that lists four main categories for each institution: overall, health inspections, staffing, and quality measures. The scale for this rating system is as follows:
- One star – Much below average
- Two stars – Below average
- Three stars – Average
- Four stars – Above average
- Five stars – Much above average
The Shores Post-Acute has mixed ratings within this scale. The overall score is below average, while the quality measures score is much below average. However, the nursing home received an average score for both staffing and health inspections. Below, we will examine these categories closely to identify deficiencies at The Shores Post-Acute.
Health Inspections
Three stars is not a terrible score for health inspections, but it does not paint a glowing picture either. Assisted living facilities are inspected regularly or in response to complaints. The most recent inspection, conducted in December 2024, revealed 15 health citations, exceeding the national average of 9.5.
Since September 2024, one inspection has been conducted due to complaints about The Shores Post-Acute. In the last three years, three complaints have led to health citations, while three self-reported issues have had similar outcomes.
Let’s look at some examples of deficiencies listed in recent inspection reports about The Shores Post-Acute:
- A failure to ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents, which could cause nursing home fall-related injuries
- A failure to provide appropriate pressure ulcer care and prevent new ulcers from developing, alluding to patterns of nursing home bedsore neglect
- A failure to provide and implement an infection prevention and control program, which could allow for the spread of common infections in nursing homes
- A failure to create and implement a complete care plan that meets all the resident’s needs
- A failure to safeguard resident-identifiable information
- A failure to honor the resident’s right to a dignified existence, self-determination, communication, and to exercise his or her rights
- A failure to make sure that the nursing home area is safe, easy to use, clean, and comfortable
- A failure to conduct and document a facility-wide assessment to determine what resources are necessary or recommended to care for residents competently
- A failure to ensure meals and snacks are served at times in accordance with residents’ needs, preferences, and requests
- A failure to provide enough food and fluids to maintain a resident’s health
- A failure to develop the resident’s complete care plan within 7 days of the comprehensive assessment
Staffing
Understaffing is a huge concern for nursing homes nationwide. Residents in understaffed institutions may not receive the level of services they need. Here are some reasons for the one-star rating for staffing at The Shores Post-Acute:
- 299 average residents per day, compared to the state average of 87.4 and the national average of 84.6
- 3 hours and 33 minutes of nurse staff hours per resident per day, compared to the state average of 4 hours and 29 minutes and the national average of 3 hours and 51 minutes
- 18 minutes of registered nurse hours per resident per day, compared to the state average of 38 minutes and the national average of 41 minutes
- 40 minutes of LPN/LVN hours per resident per day, compared to 1 hour and 14 minutes statewide and 52 minutes nationally
- 3 hours and 22 minutes or nurse staff hours per resident per day on the weekend, compared to the California average of 4 hours and 5 minutes
- 1 minute of physical therapist staff hours per resident per day, compared to the state average of 5 minutes and the national average of 4 minutes
Quality Measures
The Shores Post-Acute received the lowest possible score in this category, placing it amongst the poor quality nursing homes in California. Let’s look at some of the short-stay and long-stay resident outcomes that have contributed to this low CMS rating, starting with short-stay measures:
- 12.4% of short-stay residents had an outpatient emergency department visit, compared to the state average of 11.1%, indicating a pattern of nursing home neglect-related injuries
- 47.48% of short-stay residents were at or above an expected ability to care for themselves and move around at discharge, compared to the national average of 54.9%
- 45.8% of short-stay residents experienced a successful return to their homes or communities, compared to the national average of 49.9%
- 36.7% of short-stay residents were at or above an expected ability to care for themselves at discharge, compared to the national average of 52.7%
Additional data indicate concerns about the quality of services for long-stay residents at this San Diego, CA, nursing home. Here are some of the most serious deficiencies:
- 1.97 hospitalizations per 1,000 long-stay resident days, compared to the national rate of 1.83
- 1.74 outpatient emergency department visits per 1,000 long-stay resident days, compared to the state average of 1.57
- 4.7% of long-stay residents lost too much weight while staying at the nursing home, compared to the California average of 4.3%, pointing to nursing home nutrition monitoring failures
- 16.1% of long-stay residents got antianxiety or hypnotic medication, compared to the state average of 13.7%
Residents’ Legal Rights Following Abuse or Neglect at The Shores Post-Acute in San Diego, CA
If you are a nursing home resident at The Shores Post-Acute in San Diego, California, state and federal laws grant you certain rights. For example, you have the right to receive high-quality medical services during your stay. You also have the right to maintain dignity and be treated with respect. All nursing home residents can file administrative complaints against an institution for misconduct or insufficient care.
If you have suffered from abuse or had your rights violated in a nursing facility, a California nursing home abuse attorney can guide you through the claims process to recover compensation. Potential legal damages you or an older family member could claim for misconduct at The Shores Post-Acute include:
- Medical expenses – Costs associated with treatment for your injuries, such as emergency room visits, medication, surgery, and rehabilitation
- Emotional distress – Psychological trauma caused by the incident may include depression, anxiety, fearfulness, or Post-Traumatic Stress Disorder
- Pain and suffering – Abuse or neglect that results in physical pain can increase your payout from a successful lawsuit
- Loss of enjoyment of life – As a victim of nursing institution abuse or neglect, you may struggle to find the same joy in life as you did pre-incident
How Nursing Home Law Center Can Help
Residents in California nursing homes deserve the chance to hold at-fault parties accountable if they have been abused or neglected. The deficiencies mentioned previously have affected many residents at The Shores Post-Acute, causing physical, emotional, and financial suffering.
At the Nursing Home Law Center, we believe in your case and will fight for justice on your behalf. Our legal services in San Diego, CA, include:
- Investigating The Shores Post-Acute for wrongdoing
- Gathering evidence of negligence, such as witness statements, surveillance footage, and medical records
- Following the required steps to file in the civil court
- Assessing all legal damages to maximize compensation
- Protecting your rights under California and federal laws
- Negotiating with insurance companies for full compensation
- Litigating in civil court if necessary
At our firm, we work on a contingency fee basis. This means you won’t have to pay your San Diego nursing home abuse lawyer anything unless we secure a favorable outcome for the claim. Additionally, our legal team offers a free consultation where you can ask questions about the legal process, The Shores Post-Acute liability, or how to report abuse to the proper authorities.
If you or someone you love has suffered at the hands of The Shores Post-Acute or another similar institution, contact us by phone at 800-926-7565 or complete the online form to schedule your free consultation.