The New Jewish Home-Manhattan Ratings and Violations

In the United States, nursing homes play a vital role in providing care for aging adults and those recovering from certain health concerns. In these facilities, short- and long-term patients have access to 24/7 care, assistance with daily living, and quality-of-life amenities. However, many nursing homes fall short of providing a high standard of care, including The New Jewish Home-Manhattan in New York City. When a nursing home’s performance is not up to standards, the residents may face harm due to abuse, neglect, or other forms of misconduct.

At the Nursing Home Law Center, our team of expert attorneys fights for justice and fair compensation for nursing home abuse survivors. As a caring nursing home abuse law firm, we will stand by your side throughout the claims process to hold the at-fault parties accountable for your suffering. We can handle the legal logistics while you focus on recovery and your emotional well-being.

In this guide, we will examine The New Jewish Home-Manhattan campus to understand its history of deficiencies, poor ratings, and inspection findings. Then, we will discuss the legal options available to victims seeking to pursue a lawsuit against this nursing home in New York, NY.

The New Jewish Home-Manhattan: Skilled Nursing Facility Profile

The Centers for Medicare & Medicaid Services (CMS) plays a vital role in regulating nursing homes in the United States. On the CMS website, this federal agency publishes information about individual facilities, including location data, past inspection reports, deficiencies, and quality ratings. Consumers can then use this information to make informed decisions about their care needs.

Here is some of the most updated information about The New Jewish Home-Manhattan:

Facility Name: The New Jewish Home-Manhattan (Jewish Home Lifecare, Manhattan)

Address: 120 West 106th Street, New York, NY 10025

CMS Overall Rating: 3 stars (average)

CMS Health Inspection Rating: 2 stars (below average)

CMS Staffing Rating: 4 stars (above average)

CMS Quality Measures Rating: 5 stars (much above average)

Federal Fines in the Last 3 Years: 2 fines totaling $134,514

Denied Payments by Medicare in the Last 3 Years: 0 payment denials

Cited for Abuse: No

SFF: No

About The New Jewish Home-Manhattan

The New Jewish Home is a skilled nursing facility located in New York, NY, on the Upper West Side. This institution, also known as Manhattan Health and Rehabilitation, prioritizes short-term rehabilitation and long-term resident care. It is a 514-bed facility operated by Jewish Home Lifecare, a non-profit corporation. The New Jewish Home is not part of a continuing care retirement community or hospital. Resident and family councils manage the facility.

If you are a resident staying at this New York nursing home, you have access to the following healthcare services and location-specific amenities:

• 24/7 nursing care
• Full-time physicians
• Individualized care plans
• Licensed pharmacists
• Dietary support
• Daily living assistance (eating, bathing, dressing, etc.)
• Alzheimer’s and cognitive care
• Dentistry
• Opthalmology
• Podiatry
• Neurology
• Cardiac care
• Speech therapy
• Physical therapy
• Occupational therapy
• Pain management
• Mobility restoration
• Swallowing disorder specialists
• Social services
• Discharge planning
• Social, cultural, and recreational activities
• Musical programs
• Educational classes
• Partnerships with top hospitals, including Mount Sinai and NYU Langone

The New Jewish Home-Manhattan CMS Overall Ratings, Violations, and Health Care Safety Inspections

Another important role that the CMS fulfills is rating individual nursing homes in the US. To this end, the agency created a five-star rating system for all qualified facilities. Each nursing home receives scores in three main categories: health inspections, staffing, and quality measures. These three scores contribute to the facility’s overall rating. The scale for this rating system is as follows:

• One star – Much below average
• Two stars – Below average
• Three stars – Average
• Four stars – Above average
• Five stars – Much above average

The New Jewish Home-Manhattan campus has a range of CMS scores. Its overall rating is three stars, which is considered average. For health inspections, the New York City nursing home earned two stars, which is below average. However, it also has some more positive ratings, including four stars for staffing and five stars for quality measures. In the sections below, we will examine the three categories to identify some deficiencies in The New Jewish Home’s history, despite its decent scores.

Health Inspections

In most cases, a nursing home’s performance is assessed annually or every other year via a thorough inspection. While these inspections occur fairly consistently, they can also be conducted in response to consumer complaints or self-reported issues. The most recent inspection of this New York, NY, nursing home was conducted in November 2024. The report listed six health citations, making this facility one of the New York State nursing homes cited for deficiencies.

While there have been no complaint inspections since September 2024, some issues have arisen in the last three years. During this period, eight complaints about the facility have resulted in health citations, while nine facility-reported concerns have had a similar outcome. The most recent fire safety and emergency preparedness inspection, conducted in November 2024, listed five citations, exceeding the national average of 4.7.

Let’s look at some of the specific deficiencies mentioned in these health inspection reports, including a failure to:

• Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents
• Provide and implement an infection prevention and control program, which could contribute to nursing home infection outbreaks
• Give residents notice of Medicaid or Medicare coverage and potential liability for services not covered
• Procure food from sources approved or considered satisfactory and store, prepare, distribute, and serve food in accordance with professional standards
• Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles
• Ensure each resident receives and the facility must provide necessary behavioral health care and services
• Provide activities to meet all residents’ needs
• Designate a qualified infection preventionist to be responsible for the infection prevention and control program in the nursing home
• Honor the resident’s right to and the facility must promote and facilitate resident self-determination through support of resident choice
• Honor the resident’s right to a safe, clean, comfortable, and homelike environment, including but not limited to receiving treatment and supports for daily living safely

• Make sure that the nursing home area is safe, easy to use, clean, and comfortable for residents, staff, and the public
• Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment
• Provide medically-related social services to help each resident achieve the highest possible quality of life
• Ensure services provided by the nursing facility meet professional standards of quality
• Develop the complete care plan within seven days of the comprehensive assessment, and have it prepared, reviewed, and revised by a team of health professionals
• Ensure that residents are free from significant medication errors, raising concerns about the facility’s ability to prevent nursing home drug administration errors
• Timely report suspected abuse, neglect, or theft, and report the results of the investigation to the proper authorities
• Respond appropriately to all alleged violations
• Implement PASARR screening for Mental disorders or Intellectual Disabilities
• Honor the resident’s right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive
• Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections

Staffing (Healthcare Professionals, Administrators, Licensed Practical Nurses)

Staffing is an essential element of a well-run nursing home. The more healthcare professionals who are well-trained and available, the easier it is to meet residents’ needs. At a large nursing home like The New Jewish Home-Manhattan Campus, where there are an average of 404.2 residents per day, a sufficient staff is necessary to provide a high standard of care.

Although this facility in New York City received four stars (above average) from the CMS in this category, there are still a few areas of concern worth mentioning:

• 404.2 average residents per day, compared to the New York average of 165.6 and the national average of 84.3, indicating a greater need for nurses, physicians, doctors, and other providers to care for all the patients
• 3 hours and 48 minutes of total nurse staff hours per resident per day, compared to the national average of 3 hours and 54 minutes
• 36 minutes of licensed practical nurse/licensed vocational nurse hours per resident per day, compared to the New York average of 47 minutes and the national average of 52 minutes
• 3 hours and 24 minutes of total nurse staff hours per resident per day on the weekend, compared to the national average of 3 hours and 25 minutes
• 5 minutes of physical therapist staff hours per resident per day, compared to the New York average of 7 minutes

Quality Measures

The final category for CMS ratings is quality measures, which refers to the level of services provided at the nursing home. The New Jewish Home at 120 West 106th Street has the highest possible score of five stars (much above average) in this category. This includes five stars for both short-stay care programs and long-term care programs.

Nonetheless, a five-star rating does not mean this nursing home has provided the highest-quality care to every resident. Here are some issues that have been listed on the CMS website regarding quality measures at The New Jewish Home-Manhattan:

• 90.32% of short-stay residents had a current medication list provided to themselves, their families, or caregivers at final discharge, compared to the national average of 96.15%
• A Medicare Spending Per Beneficiary ratio of 1.25, compared to the national average of 1.03
• 5.4% of long-stay residents experienced new or worsened pressure ulcers, compared to the national average of 5.2%, indicating a failure to prioritize pressure ulcer care standards
• .2% of long-stay residents were physically restrained, compared to the national average of .1%, raising concerns about the inappropriate use of physical restraints in nursing homes
• 29.5% of long-stay residents experienced new or worsened bowel or bladder incontinence, compared to the New York average of 21.4% and the national average of 20.2%, demonstrating potential issues with nursing home urinary tract infection cases

Residents’ Legal Rights Following Abuse or Neglect at The New Jewish Home-Manhattan

New York laws and federal statutes grant older adults in nursing homes specific rights. Some of these rights include:

• The right to receive high-quality care from the nursing home staff, including registered nurses, administrators, and other personnel
• The right to maintain a dignified existence and be treated with respect
• The right to self-determination in their care plan
• The right to file administrative complaints against the facility for misconduct, abuse, or neglect
• The right to file civil lawsuits against the nursing home for abuse or neglect that causes harm

Whether your rights are violated or you suffer from misconduct at The New Jewish Home in New York, NY, you may have grounds to pursue a civil claim against the at-fault parties that caused you harm. Types of neglect or abuse that could result in a settlement from your claim include infection control failures, pressure ulcer infections, social isolation, a lack of daily living assistance, fall injuries, and withheld medical benefits.

Legal Damages in Nursing Home Care Lawsuits Involving Older Adults

Pursuing fair compensation can be challenging, especially if you are a resident with significant medical needs. With the help of a New York nursing home abuse lawyer from our experienced law firm, you will stand a better chance of earning a fair settlement for your legal damages.

Losses that can be included in your civil claim may consist of:

• Lost wages – If you are in a nursing home for injury or surgery recovery and suffer further harm from abuse or neglect, you could include past and future lost income in your lawsuit if you are prevented from working due to your injuries
• Medical expenses – If you incur costs associated with your diagnosis or treatment, such as emergency room visits, surgeries, medications, medical tests, rehabilitation, and therapy, these expenses can be included in your case value
• Future medical bills – A medical professional can testify on your behalf to affirm that your medical treatment is ongoing, which means additional costs you are likely to incur can be included in the settlement
• Emotional distress – Nursing home abuse and neglect can lead to psychological suffering that impacts your claim, including Post-Traumatic Stress Disorder, anxiety, depression, fearfulness, withdrawal, or self-harm
• Pain and suffering – If the harm you suffered led to physical injuries, or you required complex surgery to repair the damage, you can obtain additional compensation for the pain caused by the defendant
• Disability and disfigurement – If the nursing home misconduct caused permanent alterations to your abilities or appearance, you can claim disability or disfigurement as non-economic damages in your lawsuit
• Loss of enjoyment of life – As an older adult who has been the victim of misconduct in a nursing home, you may find that your ability to experience joy has diminished, which can impact the value of your case
• Punitive damages – A judge or jury may award additional compensation to a plaintiff if the defendant is guilty of gross negligence, intentional misconduct, or institutional cover-ups

How Nursing Home Law Center Can Help

The aftermath of nursing home abuse and neglect can take a physical, emotional, and financial toll on the victim and their family. Considering legal action may feel completely overwhelming as you recover from your experience. At the Nursing Home Law Center, we provide compassionate legal services so you can focus on healing while we fight for a fair settlement on your behalf.

If The New Jewish Home-Manhattan did not provide you with the best care, and you suffered as a result, a New York City nursing home neglect attorney can offer the following legal services during the claims process:

• Investigating The New Jewish Home for negligence or misconduct
• Gathering evidence of wrongdoing, such as witness statements, surveillance footage, photos of room conditions, and medical records
• Assessing all legal damages to maximize your compensation
• Submitting subpoenas to obtain facility documentation for your claim
• Protecting your rights as a nursing home resident under New York and federal laws
• Negotiating with insurance companies to obtain a fair settlement
• Litigating in civil court if a fair offer cannot be reached

At our law firm, attorneys represent survivors of nursing home misconduct on a contingency-fee basis. This means you pay no legal fees unless we secure a favorable outcome. Additionally, you can leverage a free consultation to ask questions about the legal process, your specific case, or various types of abuse and neglect.

If you are interested in pursuing a civil action against a New York nursing home, contact us today at 800-926-7565 or complete the online form to schedule your free case evaluation.

All content undergoes a thorough legal review by our experienced attorneys.

Jonathan Rosenfeld is a leading Chicago nursing home injury lawyer with 25 years of experience focused on elder abuse litigation. Recognized for his dedication, he has received recognition from Illinois Trial Lawyers, Million Dollar Advocates, and Super Lawyers.