Sunset Villa Care Center Ratings and Violations
Assisted living facilities play a vital role in the United States’ healthcare system. Seniors and individuals with certain medical conditions can stay in these nursing homes to have 24/7 access to medical services. However, nursing homes like Sunset Villa Care Center in Roswell, NM, often fall short of professional standards, placing residents at risk of harm from abuse or neglect.
At the Nursing Home Law Center, we are a team of dedicated lawyers focused on nursing home abuse. Our attorneys will stand by your side as you pursue fair compensation for legal damages caused by abuse, neglect, or misconduct at Sunset Villa Care Center. In this guide, we will evaluate this nursing home’s profile to uncover past deficiencies and quality ratings.
Sunset Villa Care Center: Skilled Nursing Facility Profile
The Centers for Medicare & Medicaid Services (CMS) publishes information about individual nursing homes on its website, including location data, past inspection reports, and quality ratings.
Here is the latest data on Sunset Villa Care Center:
Facility Name: Sunset Villa Care Center (Sunset Villa Healthcare LLC)
Address: 1515 South Sunset Avenue, Roswell, NM 88203
CMS Overall Rating: 2 stars (below average)
CMS Health Inspection Rating: 2 stars (below average)
CMS Staffing Rating: 2 stars (below average)
CMS Quality Measures Rating: 3 stars (average)
Federal Fines in the Last 3 Years: 2 fines totaling $79,204
Denied Payments by Medicare in the Last 3 Years: 0 payment denials
Cited for Abuse: Yes
SFF: No
About Sunset Villa Care Center
Sunset Villa Care Center, also known as Sunset Villa Healthcare, is an assisted living care facility in Roswell, NM. This 52-bed nursing home provides short-term rehabilitation and long-term care. OPCO Skilled Management, a for-profit LLC, owns the facility as part of a regional skilled nursing facility chain. A range of services and amenities are available at Sunset Villa Healthcare, including:
- Social services
- Daily living assistance (eating, bathing, dressing, etc.)
- Occupational, physical, and speech therapy
- Educational programs
- Recreational activities
- Dietary and meal support
- Wound care
- Arranged transfer and discharge
- Personalized rehabilitation support
- Small facility with focused care
Sunset Villa Care Center CMS Ratings, Violations, and Health Care Safety Inspections
The CMS created a five-star rating system for nursing homes that measures three main categories: health inspections, staffing, and quality measures. Together, these scores determine the facility’s overall rating. Let’s look at the three CMS categories at Sunset Villa Care Center to understand its ratings.
Health Inspections (Two Stars)
The most recent health inspection at Sunset Villa Healthcare, conducted in February 2025, listed 13 health citations against the nursing home in Roswell. Since October 2024, only one inspection has been conducted in response to a complaint. In the last three years, 14 complaints and two facility-reported issues have resulted in health citations. Therefore, it goes without saying that this facility is one of the lowest-scoring nursing facilities in New Mexico.
Specific deficiencies mentioned in these health inspection reports include the failure to:
- Provide assisted living care to perform activities of daily living for any resident who is unable
- Provide enough food and fluids to maintain a resident’s health, raising questions about the facility’s commitment to nursing home nutrition monitoring
- Protect each resident from all types of abuse, such as physical, mental, and sexual abuse, physical punishment, and neglect
- Honor the resident’s right to a safe, clean, comfortable, and homelike environment
- Have a registered nurse on duty 8 hours a day, and select a registered nurse to be the director of nurses on a full-time basis
- Develop and implement a complete care plan that meets all the resident’s needs, with timetables and actions that can be measured
- Ensure that a nursing home facility is free from accident hazards, which increases the risk of preventable falls in nursing homes
- Provide safe, appropriate pain management for a resident who requires such services
- Ensure the activities program is directed by a qualified professional
- Develop the complete care plan within seven days of the comprehensive assessment, and have it prepared, reviewed, and revised by a team of health professionals
- Implement a program that monitors antibiotic use
- Develop and implement policies and procedures for flu and pneumonia vaccinations
- Keep residents’ personal and medical records private and confidential
- Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason
- Provide appropriate assistance and care according to orders and the resident’s preferences and goals
- Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member’s vaccination status
- Ensure services provided by the nursing home meet professional standards of high quality
- Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention
Staffing (Two Stars)
Staffing is important when providing care services to residents in a nursing home. Here are some deficiencies related to staffing at Sunset Villa Care Center:
- 3 hours and 16 minutes of nurse staff hours per resident per day, compared to the New Mexico average of 3 hours and 40 minutes and the national average of 3 hours and 54 minutes
- 25 minutes of registered nurse hours per resident per day, compared to the state and national average of 41 minutes
- 2 hours and 2 minutes of nurse aide hours per resident per day, compared to 2 hours and 16 minutes statewide and 2 hours and 21 minutes nationally
- 3 hours of nurse staff hours per resident per day on the weekend, compared to the New Mexico average of 3 hours and 14 minutes and the national average of 3 hours and 25 minutes
- A nursing staff turnover rate of 56%, compared to the state average of 53.2% and the national average of 46.4%
- A registered nurse turnover rate of 62.5%, compared to 55.1% statewide and 43.6% nationally
Quality Measures (Three Stars)
In this category, the level of services at Sunset Villa Care Center is considered average (two stars for short-stay measures and five stars for long-stay measures). Nonetheless, there are plenty of areas of concern at this nursing home in Roswell, NM, that could place residents in harm’s way:
- 27.6% of short-stay residents were re-hospitalized after a nursing home admission, compared to the state average of 22.1% and the national average of 23.7%
- 26% of short-stay residents had an outpatient emergency department visit, compared to 15.8% statewide and 12% nationally, indicating a pattern of serious nursing home injuries
- 5.17% of short-stay residents experienced new or worsened pressure ulcers, compared to the national average of 2.32%, demonstrating a failure to address bedsores in nursing homes
- 46.65% of short-stay residents successfully returned to their home or community, compared to the national average of 50.57%
- 7.34% of short-stay resident infections resulted in hospitalization, compared to the national average of 7.12%, raising questions about nursing home infection outbreaks
- 3.50 outpatient emergency department visits per 1,000 long-stay resident days, compared to the state average of 2.74 and the national average of 1.80
- 6.8% of long-stay residents experienced pressure ulcers, compared to 5.8% statewide and 5.2% nationally
- 17.2% of long-stay residents received antianxiety or hypnotic medication, compared to the state average of 13.9%, indicating a failure to prevent nursing home drug administration errors
Residents’ Legal Rights Following Abuse or Neglect at Sunset Villa Healthcare
The nurses, administrators, and other employees working at Sunset Villa Care Center are responsible for your well-being as a resident. Any violation of your rights or other misconduct that causes you harm could expose the nursing home to a civil lawsuit.
A New Mexico nursing home abuse attorney from our law firm can help you recover the following legal damages if you suffer as a patient at Sunset Villa Care Center:
- Medical expenses – Emergency room visits, surgeries, pain medications, rehabilitation, and therapy
- Emotional distress – Anxiety, depression, fearfulness, and Post-Traumatic Stress Disorder
- Pain and suffering – Physical pain caused by the injuries you suffered
- Loss of enjoyment of life – A diminished ability to experience happiness
How Nursing Home Law Center Can Help Protect Nursing Home Residents
At the Nursing Home Law Center, we know what it takes to build a strong claim and secure fair compensation. A Roswell nursing home neglect attorney can provide the following legal services during your lawsuit:
- Investigating Sunset Villa Healthcare for wrongdoing
- Gathering evidence of negligence, such as witness statements and nursing home surveillance footage
- Assessing all legal damages
- Negotiating with insurance companies
- Litigating in civil court
Our attorneys work on a contingency fee basis, meaning you owe nothing unless we win. We also offer a free consultation so you can ask questions about legal support, nursing home community abuse, and the claims process.
If you have suffered harm at Sunset Villa Care Center, contact us today at 800-926-7565 or complete the online form to request a free consultation.
All content undergoes a thorough legal review by our experienced attorneys.
Jonathan Rosenfeld is a leading Chicago nursing home injury lawyer with 25 years of experience focused on elder abuse litigation. Recognized for his dedication, he has received recognition from Illinois Trial Lawyers, Million Dollar Advocates, and Super Lawyers.