Riverside Post Acute Ratings and Violations

Skilled nursing care is vital in assisted living facilities across the United States. When adults have consistent medical needs, they can move into nursing homes, such as Riverside Post Acute in Jacksonville, FL. However, these facilities sometimes fail to provide compassionate care and adhere to their own core values, which can put residents at risk of abuse or neglect.

At the Nursing Home Law Center, our legal team is equipped to guide you through the legal process for a lawsuit. We are a firm of experienced attorneys protecting victims of nursing home abuse, ready to stand by your side as you seek fair compensation for your suffering.

Riverside Post Acute: Skilled Nursing Facility Profile

The Centers for Medicare & Medicaid Services (CMS) is a federal entity that publishes information about nursing homes in the United States. Here is some of the latest data on Riverside Post Acute:

Facility Name: Riverside Post Acute (Riverside Operator LLC)

Address: 1750 Stockton St, Jacksonville, FL 32204

CMS Overall Rating: 1 stars (much below average)

CMS Health Inspection Rating: 1 star (much below average)

CMS Staffing Rating: 3 stars (average)

CMS Quality Measures Rating: 3 stars (average)

Federal Fines in the Last 3 Years: 3 fines totaling $37,098

Denied Payments by Medicare in the Last 3 Years: 0 payment denials

Cited for Abuse: No

SFF: No

About Riverside Post Acute Care in Jacksonville, FL

Riverside Post Acute, as a skilled nursing care center, offers a comprehensive continuum of specialized care. The facility prioritizes subacute rehabilitative services, long-term residency programs, and a whole-person approach to therapy, but is not connected to a hospital. Marquis Health Consulting Services, a major nursing home company in the region, manages Riverside Post Acute. There are 240 beds in Riverside Post Acute, providing acute care to Jacksonville communities.

Some of the services at Riverside Post Acute include:

• An inviting and luxurious atmosphere overlooking the St. Johns River
• Individualized care plans
• Dementia simulation-powered programs
• Daily living assistance
• Physical, occupational, and speech therapy
• Wound care
• Memory rehab
• Post-operative subacute rehabilitative care
• Bariatric care
• Nutrition services
• Therapeutic healing and recreation
• Social activities

Riverside Post Acute CMS Ratings, Violations, and Safety Inspections

CMS ratings are assigned to nursing homes in four categories: health inspections, staffing, quality measures, and overall. Each category receives a rating on a five-star scale. In the following sections, we will explore the deficiencies for the three main categories at Riverside Post Acute that contribute to the overall rating.

Health Inspections

This Jacksonville, FL, nursing home received a one-star rating for health inspections (much below average). The most recent inspection, conducted in November 2023, issued 10 health citations. In the last three years, two complaints have led to health citations against Riverside Post Acute, while three self-reported issues have had a similar outcome. Therefore, this facility can be considered one of the lowest-rated nursing homes in Florida.

Some specific deficiencies mentioned in these inspection reports include:

• A failure to provide appropriate treatment and care according to orders and the resident’s preferences and primary goals
• A failure to provide basic life support, including CPR, prior to the arrival of emergency medical personnel
• A failure to honor the resident’s right to organize and participate in resident or family groups in the facility
• A failure to ensure that Riverside Post Acute is free from accident hazards
• A failure to provide and implement an infection prevention and control program
• A failure to ensure that drugs used in Riverside Post Acute are labeled in accordance with currently accepted professional principles

Staffing

Staffing at Riverside Post Acute Care received three stars from the CMS, which is considered average. However, several areas of concern could open the door to more patients experiencing abuse or neglect in this Jacksonville community:

• 3 hours and 29 minutes of nurse staff hours per resident per day, compared to the state average of 3 hours and 52 minutes and the national average of 3 hours and 51 minutes
• 37 minutes of registered nurse hours per resident per day, compared to the state average of 45 minutes and the national average of 41 minutes
• 2 hours and 6 minutes of nurse aide hours per resident per day, compared to 2 hours and 20 minutes statewide and 2 hours and 18 minutes nationally
• 4 minutes of physical therapist staff hours per resident per day, compared to the Florida average of 5 minutes
• A nursing staff turnover rate of 58.8%, compared to the state average of 42.8% and the national average of 46.9%

Quality Measures

This category measures Riverside Post Acute’s performance in its patient services. With just a three-star rating (two stars for short-stay programs and three stars for long-stay programs), the nursing home has failed to impress.

Here are some of the deficiencies that may undercut the Riverside Post Acute’s promise of an inviting and luxurious atmosphere:

• 10.8% of short-stay residents have had an outpatient emergency department visit, compared to the state average of 9.4%, indicating concerns about common nursing home injuries
• 3.1% of short-stay residents received antipsychotic medication for the first time, compared to 1.6% statewide and nationally, raising concerns about chemical restraint policies in nursing homes
• 56.5% of short-stay residents needed and received a flu shot for the current flu season, compared to 92.7% statewide and 79% nationally
• 94% of short-stay residents received follow-up care when medication reviews revealed issues, compared to the national average of 95.1%, demonstrating a slight pattern of nursing home medication errors
• 35.4% of short-stay residents said they feel comfortable with their ability to move around at discharge, compared to the national average of 50%
• 9.8% of infections in short-stay residents led to hospitalization, compared to 7.1% nationally, demonstrating nursing home infection response failures
• 5.2% of long-stay residents experienced one or more falls with major injuries, compared to the state average of 2.7% and the national average of 3.3%, proving a pattern of nursing home slip and fall accidents
• 11.8% of long-stay residents experienced pressure ulcers, compared to 5.7% statewide and 5.4% nationally, raising concerns about nursing home bedsore neglect
• 17.3% of long-stay residents had symptoms of depression, compared to the state average of 3.1% and the national average of 10.3%, potentially proving the existence of emotional trauma in nursing homes

Residents’ Legal Rights Following Abuse or Neglect at Riverside Post Acute [Marquis Health Consulting Services]

If you are a patient at Riverside Post Acute in Jacksonville, FL, you have specific rights under state and federal laws. Some of these statutes include:

• The right to receive quality care from Riverside Post Acute staff
• The right to feel comfortable and have loved ones visit
• The right to be treated with respect and dignity while maintaining independence
• The right to file complaints

When these rights are violated or you experience other forms of misconduct that cause harm, you can file a lawsuit against the at-fault parties to recover compensation for legal damages. Some losses that you could qualify for with a successful claim include:

• Medical expenses – If you incur costs for diagnosis or treatment of your injuries, such as emergency room visits, surgery, medication, rehabilitation, or therapy, these expenses can be included in your settlement
• Emotional distress – As a victim, dealing with Post-Traumatic Stress Disorder, anxiety, depression, fearfulness, or other psychological challenges can increase your payout
• Pain and suffering – Physical injuries may cause ongoing pain, which can impact the size of your compensation package
• Loss of enjoyment of life – If your ability to experience joy has lessened due to trauma, a Florida nursing home abuse attorney can help you include this loss in your claim for a higher settlement

How Nursing Home Law Center Can Help

Riverside Post Acute’s primary goal is to provide high-quality care to all residents. Unfortunately, these Jacksonville communities often fall short, and the Nursing Home Law Center is ready to help you fight for justice.

A dedicated Jacksonville nursing home neglect lawyer from our firm can provide the following legal services during the claims process:

• Investigating the staff at Riverside Post Acute for negligence
• Gathering evidence of wrongdoing, such as witness statements and medical records
• Assessing all legal damages to maximize your settlement
• Protecting your rights
• Negotiating with insurance companies for full compensation
• Litigating in civil court if a settlement cannot be reached

Our attorneys are committed to excellence in serving your needs, which is why we work on a contingency fee basis. This means you pay nothing unless we secure a favorable outcome. If you have questions about the legal process or your specific case, you can present them during a free consultation.

If you or a loved one has suffered at Riverside Post Acute or a similar Jacksonville, FL, healthcare facility, contact us today at 800-926-7565 or complete the online form to request a free consultation.