Quince Nursing and Rehabilitation Center Ratings and Violations
When adults need access to 24/7 medical care, moving into a nursing home community is a viable option. These facilities provide clinically trained professionals, individualized care, and a safe community for seniors. However, nursing homes nationwide often struggle to meet professional expectations and provide services with loving excellence. Quince Nursing and Rehabilitation Center in Memphis, TN, faces many of the same challenges, which can lead to nursing home abuse and neglect.
At the Nursing Home Law Center, we are committed to standing by your side as you seek compensation with a lawsuit against the at-fault parties. We are a team of trusted lawyers who fight for nursing home abuse victims. In this guide, we will examine the history of deficiencies at Quince Nursing and Rehabilitation Center.
Quince Nursing and Rehabilitation Center: Skilled Nursing Facility Profile
The Centers for Medicare & Medicaid Services (CMS) regulates nursing homes across the United States. On the CMS website, you can find location data, past inspections, and ratings for all qualified nursing homes.
Here is the latest data about Quince Nursing and Rehabilitation Center:
Facility Name: Quince Nursing and Rehabilitation Center LLC
Address: 6733 Quince Road, Memphis, TN 38119
CMS Overall Rating: 1 star (much below average)
CMS Health Inspection Rating: 1 star (much below average)
CMS Staffing Rating: 3 stars (average)
CMS Quality Measures Rating: Not available
Federal Fines in the Last 3 Years: 0 fines
Denied Payments by Medicare in the Last 3 Years: 0 payment denials
Cited for Abuse: Yes
SFF: No
About Quince Nursing and Rehabilitation Center
Quince Nursing and Rehabilitation Center in Memphis, TN, is a skilled nursing facility focusing on outpatient therapy, short-term rehabilitation, and long-term care services. It is a 188-bed community owned by Norbert Bennett & Donald Denz, a for-profit LLC that operates a skilled nursing chain. Quince Nursing and Rehabilitation Center is not part of a continuing care retirement community or hospital.
Some of the services and amenities offered at this nursing home include:
- Occupational therapy
- Physical therapy
- Daily living assistance (eating, bathing, dressing, etc.)
- Pain management
- Social support
- Exercise plans
- Personalized care plans
- Semi-private and private rooms
- Wound care
- Cardiac care
- Post-surgery rehabilitation
- Stroke recovery
- Accepts Medicare and Medicaid
- Education programs to participate in
Quince Nursing and Rehab Center CMS Ratings, Violations, and Safety Inspections
The Centers for Medicare & Medicaid Services created a five-star rating system for nursing homes. Each community is graded on health inspections, staffing, and quality measures, which form an overall rating. In the sections below, we will explore these ratings at Quince Nursing and Rehabilitation Center and why they make it one of the worst nursing homes in Tennessee.
Health Inspections at Rehabilitation Center Quince Nursing
A one-star rating in the health inspection category is much below average. The last regular inspection at this nursing home was conducted in October 2021. That report issued seven health citations against the senior care center. There have been no complaint inspections in the last few years.
Nonetheless, there are numerous violations worth mentioning at Quince Nursing and Rehabilitation Center:
- A failure to protect each resident from all types of abuse, such as physical, mental, and sexual abuse, physical punishment, and neglect
- A failure to respond appropriately to all alleged violations
- A failure to provide safe and appropriate respiratory care for a patient when needed
- A failure to ensure that the nursing home environment is free from accident hazards, resulting in immediate jeopardy to the patient’s safety
- A failure to honor the resident’s right to a dignified existence, self-determination, communication, and to exercise his or her rights
- A failure to ensure that drugs used in the facility are labeled in accordance with currently accepted professional principles
- A failure to administer Quince Nursing and Rehabilitation Center in a manner that enables it to use its resources effectively and efficiently
- A failure to provide and implement an infection prevention and control program, raising concerns of nursing home infection outbreaks
- A failure to ensure each patient receives an accurate assessment
- A failure to develop and implement a complete care plan that meets all the resident’s needs
Long Term Care Staffing
A nursing home needs enough caring individuals to provide the full range of services to all patients. Although a three-star rating in this category is average, there are still some issues with staffing at Quince Nursing and Rehabilitation Center:
- 175.4 average residents per day, compared to the state average of 82.1 and the national average of 84.6, indicating a higher need for nurses, therapists, physicians, and other staff
- 3 hours and 33 minutes of nurse staff hours per resident per day, compared to the Tennessee and national average of 3 hours and 51 minutes
- 1 hour and 54 minutes of nurse aide hours per resident per day, compared to the Tennessee average of 2 hours and 8 minutes and the national average of 2 hours and 18 minutes
- 38 minutes of registered nurse hours per resident per day, compared to the national average of 41 minutes
- 2 hours and 58 minutes of nurse staff hours per resident per day on the weekend, compared to the Tennessee average of 3 hours and 19 minutes and the national average of 3 hours and 24 minutes
- 25 minutes of registered nurse hours per resident per day on the weekend, compared to the national average of 28 minutes
Senior Care Quality Measures
Quality measures assess the nursing home’s services. There is limited data, so an overall quality measures score has not been assigned. However, short-term rehabilitation received three stars. Let’s look at some deficiencies that affected short-stay residents at Quince Nursing and Rehabilitation Center:
- 27.1% of short-term rehabilitation patients were re-hospitalized after a nursing home admission, compared to the state average of 21.9% and the national average of 23.4%
- 11% of healthcare personnel received a flu shot for the current flu season, compared to the national average of 45%
- 78.7% of short-stay residents received follow-up after a drug review uncovered medication issues, compared to the national average of 95.1%, indicating a pattern of nursing home drug administration errors
- 6.4% of short-stay residents experienced one or more falls with major injuries, compared to the national average of .8%, demonstrating a need for better nursing home fall prevention
- 32.1% of short-stay patients are at or above an expected ability to move around at discharge, compared to the national average of 50%
- A 38.1% rate of successful returns to the home or community, compared to the national average of 49.9%
There is less data on long-term care measures at Quince Nursing and Rehabilitation Center, but there are still a few deficiencies to know about:
- 1.82 hospitalizations per 1,000 long-stay resident days, compared to the state average of 1.58
- 5.8% of long-stay residents experienced a urinary tract infection, compared to the Tennessee average of 2.1% and the national average of 1.8%, raising concerns about nursing home recurrent urinary infections
Residents’ Legal Rights Following Abuse or Neglect of Your Loved Ones at Quince Nursing and Rehabilitation Center in Memphis, TN
The staff and administrators at Quince Nursing and Rehabilitation Center are supposed to be serving residents to the best of their abilities. As a nursing home resident, you have numerous rights under state and federal laws:
- The right to receive high-quality services from the nursing home
- The right to be treated with dignity and respect
- The right to file administrative complaints
If these rights, or others, are violated by entities related to Quince Nursing and Rehabilitation Center, you could hold them accountable via a civil lawsuit. A Tennessee nursing home abuse lawyer from our firm can help you navigate the claims process for the best chance of recovering fair compensation. Here are some legal damages you may qualify for as a victim of nursing home abuse or neglect:
- Medical expenses – Any costs associated with your diagnosis and treatment may be included in the settlement, such as emergency room visits, surgery, medication, rehabilitation, and therapy
- Emotional distress – Psychological trauma can increase your payout, especially if you are dealing with anxiety, depression, fearfulness, or Post-Traumatic Stress Disorder because of the harm you experienced
- Pain and suffering – Physical injuries that cause suffering can affect the total case value of your claim
- Loss of enjoyment of life – Your ability to enjoy life may be diminished because of your experience with abuse or neglect
How Nursing Home Law Center Can Help
The Nursing Home Law Center is ready to stand by your side throughout the legal process to fight for justice. We know what it takes to build a strong case for you or your loved one after suffering in a nursing home.
A Memphis nursing home abuse attorney on our team can provide the following legal services during your claim:
- Investigating Quince Nursing and Rehabilitation Center for negligence
- Assessing all legal damages
- Gathering evidence of wrongdoing
- Protecting your rights
- Negotiating with insurance companies
- Litigating in civil court if necessary
Our attorneys work on a contingency fee basis, which means you pay nothing unless we win. Additionally, you can ask questions about our services, your specific case, or assisted living facility laws during a free consultation.
If you have suffered harm at Quince Nursing and Rehabilitation Center, contact us today at 800-925-7565 or complete the online form to schedule your free case evaluation.