Pikes Peak Post Acute Ratings and Violations

In the United States, many older adults and individuals require access to consistent medical care, either due to their age or the need for recovery services. Nursing homes help fill that role in the healthcare system, but many of these facilities are far from perfect. These troubled institutions, like Pikes Peak Post Acute in Colorado Springs, CO, may put residents in harm’s way due to numerous deficiencies. As a result, those patients can suffer significant damage from abuse, neglect, or misconduct by the staff.

The Nursing Home Law Center offers a legal solution to hold low-quality nursing homes accountable for their failures. Our team of trusted nursing home abuse attorneys will stand by your side during the civil claims process to fight for fair compensation for your suffering. With our legal expertise, you can hold the at-fault person or nursing facility accountable for the legal damages you suffered as a direct result of the misconduct.

In this guide, we will first examine the history of violations and poor ratings at Pikes Peak Post Acute. Then, we will discuss what your legal options may be if you have suffered harm from healthcare professionals, administrators, or other residents at this Colorado Springs nursing home.

Pikes Peak Post Acute: Skilled Nursing Facility Profile

With so many nursing homes in the United States, a federal regulatory body is necessary. The Centers for Medicare & Medicaid Services (CMS) is an agency that oversees this segment of the healthcare system. On the CMS website, consumers can find information about individual facilities, such as location data, past inspection reports, deficiencies, and quality ratings to make more informed care decisions.

Here is some of the latest data available on the CMS website about Pikes Peak Post Acute:

Facility Name: Pikes Peak Post Acute (Pikes Peak SNF Healthcare LLC)

Address: 2719 N Union Blvd, Colorado Springs, CO 80909

CMS Overall Rating: 1 star (much below average)

CMS Health Inspection Rating: 1 star (much below average)

CMS Staffing Rating: 3 stars (average)

CMS Quality Measures Rating: 2 stars (below average)

Federal Fines in the Last 3 Years: 3 fines totaling $115,312

Denied Payments by Medicare in the Last 3 Years: 2 payment denials

Cited for Abuse: Yes

SFF: No

About Pikes Peak Post Acute in Colorado Springs, CO

Pikes Peak Post Acute is a skilled nursing facility located in Colorado Springs, CO. This El Paso County nursing home provides short-term rehabilitation and long-term care services. There are 210 certified beds in the nursing home, which is not part of a continuing care retirement community or hospital. Pikes Peak Post Acute is owned by a for-profit corporation called PACS Group. PACS Group is one of the largest nursing home chains in the region, overseeing roughly 242 nursing facilities.

Residents of this facility at 2719 N Union Blvd. Colorado Springs have access to the following services and amenities:

• Mental health condition support
• Memory care
• Wound management
• Participates in Medicare and Medicaid
• Physical therapy
• Occupational therapy
• Speech therapy

• Cardiac rehabilitation
• Orthopedic rehabilitation
• Colostomy care
• Medication management
• Nutrition and hydration programs
• Audiology services
• Family education
• Dementia care
• Transportation services
• Range of motion and mobility care
• Post-stroke rehabilitation
• Daily living assistance (eating, bathing, dressing, etc.)
• Social and recreational activities

Pikes Peak Post Acute CMS Ratings, Violations, and Health Care Safety Inspections

The Centers for Medicare & Medicaid Services created a five-star rating system to assess nursing homes nationwide. This system grades individual institutions in three main categories: health inspections, staffing, and quality measures. The scores in these categories determine the nursing home’s overall rating. The scale for this rating system is as follows:

• One star – Much below average
• Two stars – Below average
• Three stars – Average
• Four stars – Above average
• Five stars – Much above average

Pikes Peak Post Acute has very poor scores across the board, with its highest rating being three stars for staffing. These scores are so poor that the facility ranks among the many low-rated nursing homes in Colorado. In the sections below, we will examine the three main categories for CMS ratings to understand why Pikes Peak Post Acute performed so poorly.

Health Inspections (One Star)

Health inspections are typically conducted by state agents every year or every other year. They can also be initiated in response to complaints about a nursing home. The most recent health inspection at Pikes Peak Post Acute, conducted in January 2025, resulted in ten health citations against the nursing home, exceeding the Colorado average of 8.8.

Since October 2024, one inspection has been conducted because of complaints about the institution. In the last three years, 66 complaints have resulted in health citations. During the same period, three facility-reported issues have had similar outcomes.

Let’s look at some of the specific deficiencies mentioned in these health inspection reports, including the failure to:

• Protect each resident from all types of abuse, such as physical, mental, and sexual abuse, physical punishment, and neglect
• Timely report suspected abuse, neglect, or theft and report the results of the investigation to the proper authorities
• Respond appropriately to all alleged violations
• Provide care and assistance to perform activities of daily living for any resident who is unable
• Ensure that a nursing home area is free from accident hazards and that there is sufficient supervision to prevent accidents, which increases the risk of preventable nursing home injuries
• Assist a resident in gaining access to vision and hearing services
• Provide and implement an infection prevention and control program
• Observe each nurse aide’s job performance and give regular training
• Reasonably accommodate the needs and preferences of each resident
• Honor the resident’s right to voice grievances without discrimination or reprisal, and the facility must establish a grievance policy and make prompt efforts to resolve grievances
• Make sure that the nursing home area is safe, easy to use, clean, and comfortable for residents, staff, and the public
• Provide safe and appropriate respiratory care for a resident when needed

• Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason
• Provide appropriate pressure ulcer care and prevent new ulcers from developing
• Provide the proper treatment and services to a resident who displays or is diagnosed with dementia
• Provide enough food and fluids to maintain a resident’s health, raising questions about the nursing home’s failure to prevent malnutrition
• Implement a program that monitors antibiotic use
• Develop the complete care plan within seven days of the comprehensive assessment, and have it prepared, reviewed, and revised by a team of health professionals
• Ensure services provided by the nursing home meet professional standards of quality
• Ensure that residents are fully informed and understand their health status, care, and treatments
• Honor the resident’s right to share a room with a spouse or roommate of choice and receive written notice before a change is made
• Honor the resident’s right to organize and participate in resident or family groups in the facility
• Ensure that menus meet the nutritional needs of residents, are prepared in advance, are followed, are updated, and are reviewed by a dietician
• Procure food from sources approved or considered satisfactory and store, prepare, distribute, and serve food in accordance with professional standards
• Ensure that medication error rates are not five percent or greater, alluding to problems with medication mismanagement in nursing homes
• Ensure that drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles
• Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action
• Provide enough nursing staff every day to meet the needs of every resident, and have a licensed nurse in charge on each shift
• Honor the resident’s right to a dignified existence, self-determination, communication, and to exercise his or her rights
• Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service

Staffing (Three Stars)

Staffing is a vital category in every nursing home. If the institution lacks sufficient, well-trained staff, residents will not receive the care and attention they need. Although three stars is considered average by the CMS, there are numerous deficiencies related to staffing at Pikes Peak Post Acute in Colorado Springs, CO:

• 3 hours and 25 minutes of nurse staff hours per resident per day, compared to the Colorado average of 3 hours and 42 minutes and the national average of 3 hours and 54 minutes
• 41 minutes of registered nurse hours per resident per day, compared to the Colorado average of 51 minutes
• 47 minutes of licensed practical nurse/licensed vocational nurse hours per resident per day, compared to the national average of 52 minutes
• 1 hour and 57 minutes of nurse aide hours per resident per day, compared to the Colorado average of 2 hours and 11 minutes and the national average of 2 hours and 21 minutes
• 3 hours and 8 minutes of nurse staff hours per resident per day on the weekend, compared to the Colorado average of 3 hours and 15 minutes and the national average of 3 hours and 25 minutes
• 3 minutes of physical therapist staff hours per resident per day, compared to the Colorado average of 5 minutes and the national average of 4 minutes
• 27 minutes of registered nurse hours per resident per day, compared to the Colorado average of 37 minutes and the national average of 28 minutes
• A total nursing staff turnover rate of 65.8%, compared to the Colorado average of 49.4% and the national average of 46.4%
• A registered nurse turnover rate of 46.2%, compared to the national average of 43.6%
• 1 administrator has left the nursing home in a given year, compared to the Colorado and national average of .5

Quality Measures (Two Stars)

This category represents the quality of services offered at Pikes Peak Post Acute. The nursing home received one star for short-stay measures and three stars for long-stay measures. First, let’s look at the deficiencies present in the short-term patient programs at this Colorado Springs, CO, nursing home:

• 39% of short-stay residents were re-hospitalized after a nursing home admission, compared to the Colorado average of 20% and the national average of 23.7%
• 6.8% of short-stay residents received antipsychotic medication for the first time, compared to the Colorado average of 1.4% and the national average of 1.6%, raising questions about the nursing home’s implementation of chemical restraint regulations
• 8.52% of short-stay residents experienced new or worsened pressure ulcers, compared to the national average of 2.32%, demonstrating a pattern of nursing home bedsore neglect
• 69.57% of short-stay residents needed and received a flu shot for the current flu season, compared to the Colorado average of 75.63% and the national average of 79.74%
• 4.08% of short-stay residents experienced one or more falls with major injuries, compared to the national average of .78%, indicating a failure to prevent nursing home trip and fall incidents
• 42.51% of short-stay residents successfully returned to their home or community, compared to the national average of 50.57%
• 7.37% of short-stay resident infections resulted in hospitalization, compared to the national average of 7.12%, raising concerns about nursing home infection negligence

Seniors living at the nursing home for an extended period have also been exposed to numerous deficiencies, including:

• 2.29 hospitalizations per 1,000 long-stay resident days, compared to the Colorado average of 1.34 and the national average of 1.89
• 25.6% of long-stay residents received antipsychotic medication, compared to the Colorado average of 18.8% and the national average of 14.4%
• 6.6% of long-stay residents experienced one or more falls with major injuries, compared to the Colorado and national average of 3.3%
• 4.8% of long-stay residents experienced pressure ulcers, compared to the Colorado average of 3.9%
• 92.4% of long-stay residents needed and received a flu shot for the current flu season, compared to the Colorado average of 94.7% and the national average of 95.4%

Residents’ Legal Rights Following Abuse or Neglect at Pikes Peak Post Acute

If you are a resident of the nursing home at 2719 N Union Blvd, Colorado Springs, CO, you have certain rights under state and federal laws. These statutes include:

• The right to receive quality care from the nursing home staff
• The right to maintain a dignified existence
• The right to be treated with respect
• The right to file an administrative complaint against the nursing home
• The right to pursue civil action if you suffer harm due to abuse, neglect, or misconduct

A violation of your rights by the staff or other patients at Pikes Peak Post Acute could be grounds for a lawsuit if you suffer harm. A Colorado nursing home abuse lawyer from our law firm can help you file a lawsuit to recover the following legal damages:

• Lost income – If you are in the nursing home recovering from an injury or surgery and suffer further harm, you could claim lost wages with a successful lawsuit
• Medical expenses – Costs associated with treatment for your injuries can impact the case value, including emergency room visits, surgeries, pain medications, assistive devices, rehabilitation, and therapy
• Future medical bills – A licensed medical professional may testify about your future need for care to ensure ongoing costs are included in your claim
• Emotional distress – The psychological toll of your suffering can affect the settlement, especially if you are facing anxiety, depression, Post-Traumatic Stress Disorder, or fearfulness
• Pain and suffering – If you suffer physical injuries or undergo invasive surgeries that cause you pain, this non-economic loss can increase your compensation
• Disability and disfigurement – Permanent alterations to your appearance or abilities may result in a larger settlement
• Loss of enjoyment of life – You may experience a diminished ability to feel joy after your trauma, which can add to your claim’s payout
• Punitive damages – For cases involving gross negligence, intentional misconduct, or institutional cover-ups

How Nursing Home Law Center Can Help Protect Nursing Home Residents

You should never have to navigate the legal process alone while dealing with the physical, emotional, and financial consequences of nursing home misconduct. Whether you are facing mental health conditions, post-surgery pain, or a greater need for daily living assistance, Pikes Peak Post Acute is responsible for your well-being.

At the Nursing Home Law Center, we know what it takes to build a strong case and pursue every dollar you deserve for legal damages. Together, we can hold the nursing home accountable for failing to keep you safe.

A Colorado Springs nursing home neglect attorney can provide the following legal services:

• Investigating Pikes Peak Post Acute for negligence
• Gathering evidence of wrongdoing, such as witness statements, medical records, surveillance footage, or photos of injuries
• Assessing all your legal damages to maximize compensation
• Protecting your rights under Colorado and federal laws
• Negotiating with defendants and insurance companies for a fair settlement
• Litigating in civil court if a settlement cannot be reached

Our experienced Colorado Springs attorneys work on a contingency fee basis. This means you do not pay any legal fees unless we secure a favorable outcome, and those fees are deducted from the final settlement. We also offer a free consultation, during which you can ask questions about Colorado Springs nursing homes, RN abuse, or fire safety violations.

If you or a family member has been mistreated at Pikes Peak Post Acute in Colorado, contact us today at 800-926-7565 or complete the online form to schedule a free consultation.

All content undergoes a thorough legal review by our experienced attorneys.

Jonathan Rosenfeld is a leading Chicago nursing home injury lawyer with 25 years of experience focused on elder abuse litigation. Recognized for his dedication, he has received recognition from Illinois Trial Lawyers, Million Dollar Advocates, and Super Lawyers.