Optalis Health & Rehabilitation of Ann Arbor Ratings and Violations

Nursing homes like Optalis Health and Rehabilitation of Ann Arbor often struggle to meet professional standards of personal care for residents. As a result, these patients could suffer from abuse, neglect, or misconduct, which ultimately results in physical, emotional, and financial consequences.

The Nursing Home Law Center is a caring nursing home abuse law firm that supports survivors as they pursue civil action to recover compensation for legal damages. We will stand by your side throughout the claims process to ensure the at-fault parties are held accountable. First, let’s examine the history of poor performance at Optalis Health and Rehabilitation of Ann Arbor in Michigan.

Optalis Health and Rehabilitation of Ann Arbor: Skilled Nursing Facility Profile

The Centers for Medicare & Medicaid Services (CMS) publishes information about individual institutions on its website, including location data, quality ratings, and past violations.

Here is the latest data available on Optalis Health and Rehabilitation of Ann Arbor:

Facility Name: Optalis Health and Rehabilitation of Ann Arbor (Optalis Ann Arbor OpCo LLC)

Address: 4701 East Huron River Dr, Ann Arbor, MI 48105

CMS Overall Rating: 2 stars (below average)

CMS Health Inspection Rating: 2 stars (below average)

CMS Staffing Rating: 2 stars (below average)

CMS Quality Measures Rating: 4 stars (above average)

Federal Fines in the Last 3 Years: 2 fines totaling $80,619

Denied Payments by Medicare in the Last 3 Years: 1 payment denial

Cited for Abuse: No

SFF: No

About Optalis Health and Rehabilitation of Ann Arbor

Optalis Health and Rehabilitation of Ann Arbor is a skilled nursing facility in Ann Arbor, MI. This 180-bed facility provides skilled nursing, rehabilitation, and memory care, among other services. It is managed by Optalis Health and Rehabilitation, a for-profit LLC that is a local senior care operator. This nursing home in Ann Arbor, MI, is not part of a continuing care retirement community or hospital.

Optalis Health and Rehabilitation of Ann Arbor offers a variety of services for residents:

• Physical, occupational, and speech therapy
• Medication management
• Daily living assistance
• Respite and hospice care
• Dementia and Alzheimer’s care
• Respiratory therapy
• Private and semi-private rooms
• Participates in Medicare and Medicaid
• Recreational and social activities

Optalis Health and Rehabilitation of Ann Arbor CMS Ratings, Violations, and Safety Inspections

The CMS rates each nursing home in three categories: health inspections, staffing, and quality measures. These categories, all graded on a five-star scale, contribute to the nursing home’s overall score. In the following sections, we will assess each of the main categories at Optalis Health and Rehabilitation of Ann Arbor.

Health Inspections (Two Stars)

The most recent health inspection at Optalis Health, conducted in April 2025, listed 12 health citations. Two complaint inspections have occurred at the institution since October 2024. In the last three years, 108 complaints and three facility-reported issues have led to citations, making this facility one of the poorly rated nursing homes in Michigan.

Here are some specific deficiencies in these reports, including the failure to:

• Ensure that a nursing home area is free from accident hazards
• Provide appropriate treatment and care according to orders and the resident’s preferences and goals
• Provide appropriate pressure ulcer care and prevent new ulcers from developing
• Provide the proper treatment and services to a resident who displays or is diagnosed with dementia
• Develop and implement a complete care plan that meets all the resident’s unique needs
• Provide enough nursing staff every day to meet the needs of every resident and have a licensed nurse in charge on each shift

Staffing (Two Stars)

This nursing home received a similar staffing score, which is a vital category for meeting every resident’s needs. Here are the specific issues related to employees at Optalis Health and Rehabilitation at Ann Arbor:

• 3 hours and 31 minutes of nurse staff hours per resident per day, compared to the Michigan average of 4 hours and 3 minutes and the national average of 3 hours and 54 minutes
• 29 minutes of registered nurse hours per resident per day, compared to 46 minutes in Michigan and 41 minutes nationally
• 1 hour and 45 minutes of nurse aide hours per resident per day, compared to the Michigan average of 2 hours and 23 minutes and the national average of 2 hours and 21 minutes
• 13 minutes of registered nurse hours per resident per day on the weekend, compared to 29 minutes statewide and 28 minutes nationally
• A nursing staff turnover rate of 53.3%, compared to the Michigan average of 44.3% and the national average of 44.3%

Quality Measures (Four Stars Overall, Four Stars for Short-Stay, and Five Stars for Long-Stay)

This category assesses the nursing home’s quality of service. Here are specific deficiencies in the short-stay and long-stay measures at Optalis Health and Rehabilitation:

• 29.1% of short-stay residents were re-hospitalized after a nursing home admission, compared to the Michigan average of 24% and the national average of 23.7%
• .96% of short-stay residents experienced one or more falls with major injuries, compared to the national average of .78%, indicating a slight problem with nursing home falls
• 1.62 outpatient emergency department visits per 1,000 long-stay resident days, compared to the Michigan average of 1.55, indicating a pattern of nursing home neglect injuries
• 5.7% of long-stay residents experienced pressure ulcers, compared to the national average of 5.2%, demonstrating a failure to prioritize nursing home bedsore prevention
• 2.4% of long-stay residents had a urinary tract infection, compared to 1.7% in Michigan and 1.8% nationally, raising concerns about nursing home urinary infection prevention
• 6.6% of long-stay residents had symptoms of depression, compared to the Michigan average of 3.9%, alluding to possible psychological mistreatment in nursing homes

Residents’ Legal Rights Following Abuse or Neglect at Optalis Health and Rehabilitation of Ann Arbor, MI

As a resident of a nursing home in Ann Arbor, MI, you have the following rights under state and federal laws:

• The right to receive a high level of care
• The right to maintain dignity
• The right to file complaints

A violation of your rights or any other type of misconduct could make the nursing home liable for legal damages you experience. A Michigan nursing home abuse lawyer from our firm can help you recover the following economic and non-economic losses with a civil lawsuit:

• Medical expenses
• Emotional distress
• Pain and suffering
• Disability and disfigurement
• Loss of enjoyment of life (diminished ability to enjoy life)
• Punitive damages

How Nursing Home Law Center Can Help

Finding peace after nursing home abuse or neglect can be extremely difficult. The Nursing Home Law Center can help you seek fair compensation to secure your financial future after this traumatic experience. An Ann Arbor nursing home neglect attorney can provide the following legal services for your lawsuit:

• Investigating Optalis Health and Rehabilitation of Ann Arbor for negligence
• Gathering evidence
• Assessing potential legal damages
• Protecting your rights
• Negotiating for a fair settlement
• Litigating in civil court if necessary

Our attorneys work on a contingency fee basis, which means you owe nothing unless we win. We also offer a free consultation so you can ask questions about Michigan laws, the legal process, or what constitutes abuse and neglect.

If you or a family member has suffered at Optalis Health and Rehabilitation of Ann Arbor, contact us today at 800-926-7565 or complete the online form to schedule your free consultation.

All content undergoes a thorough legal review by our experienced attorneys.

Jonathan Rosenfeld is a leading Chicago nursing home injury lawyer with 25 years of experience focused on elder abuse litigation. Recognized for his dedication, he has received recognition from Illinois Trial Lawyers, Million Dollar Advocates, and Super Lawyers.