Hooverwood Living Ratings and Violations

A nursing home is a type of healthcare center that typically provides medical services and long-term residences for aging adults. However, other patients can also benefit from these services, such as those recovering from major injuries or receiving treatment after hospital stays. Unfortunately, many nursing homes throughout the United States, including Hooverwood Living in Indianapolis, IN, often fail to meet professional standards of care, which can lead to abuse and neglect.

Residents who are subjected to abuse and neglect may suffer from numerous legal damages that make a lawsuit against the living facility possible. If you or a loved one has suffered in a nursing home, you could file a lawsuit against the at-fault parties to hold them accountable and pursue fair compensation for your losses.

At the Nursing Home Law Center, we have worked with many survivors of abuse and neglect. As a trusted law firm for families facing nursing home abuse, we will stand by your side as you seek justice against the senior living facility and staff.

In Indianapolis, Hooverwood Living is one nursing home that has been serving patients for a long time, but this history includes deficiencies, violations, and poor ratings. In this guide, we will examine the issues plaguing this skilled nursing center and how they have affected nursing home residents.

Hooverwood Living: Centers for Medicare & Medicaid Services Facility Profile

One of the primary federal agencies responsible for regulating nursing facilities is the Centers for Medicare & Medicaid Services (CMS). This department publishes helpful information about all nursing institutions in the country, including logistical details, past inspection reports, violations, and quality ratings. With this tool, consumers can evaluate whether a facility is a good fit for their needs.

Here is the latest data available about Hooverwood Living on the CMS website:

Facility Name: Hooverwood Living

Address: 7001 Hoover Rd, Indianapolis, IN 46260

CMS Overall Rating: 1 star (much below average)

CMS Health Inspection Rating: 2 stars (below average)

CMS Staffing Rating: 1 star (much below average)

CMS Quality Measures Rating: 2 stars (below average)

Federal Fines in the Last 3 Years: 2 fines totaling $18,574

Payment Denials by Medicare in the Last 3 Years: 0

Cited for Abuse: Yes

SFF: No

About Hooverwood Living: Facility and Ownership Type [Former Jewish Home]

Hooverwood Living is a skilled nursing facility that has been caring for aging adults for more than a century. Originally a Jewish shelter house called Borinstein Home, it eventually became a center for personalized care, physical therapy, rehabilitation, and social services. Residents, families, and short-term patients can receive the following services at this location:

• Rehab therapy
• Occupational therapy
• Cognitive therapy
• Assistance with daily activities through Kraft Commons
• Social, cultural, religious, and community activities
• Private living spaces
• 24-hour skilled nursing care
• Memory care
• Alzheimer’s and Dementia services
• Hospice care
• Recreational programs
• Luxury amenities, including a beauty salon

The ownership type of this assisted living facility is a non-profit corporation, and both a resident and family council manage it. The nursing home contains 155 certified beds. It is not part of a continuing care retirement community or hospital. Hooverwood Living is not part of a larger chain of nursing homes, but it does support both Medicare and Medicaid.

Violations and Safety Inspections of Hooverwood Living, 7001 Hoover Rd, Indianapolis

This former Jewish home has very poor CMS ratings, making it one of the lowest-rated nursing homes in Indiana. The CMS created a five-star rating system to make it easier for potential residents and families to assess nursing homes. Each institution receives a score out of five stars in the following categories: overall, health inspections, staffing, and quality measures.

The scale for this rating system is as follows:

• One star – Much below average (overall and staffing at Hooverwood)
• Two stars – Below average (health inspections and quality measures at Hooverwood)
• Three stars – Average
• Four stars – Above average
• Five stars – Much above average

These ratings typically reflect consumer complaints and inspections of the institution. The lower the scores, the more likely a resident is to experience neglect or other forms of misconduct. Let’s look at the individual scoring categories to understand why Hooverwood Living maintains such poor CMS ratings.

Health Inspections

For health inspections, Hooverwood Living has a two-star rating (below average). The most recent inspection report was conducted in March 2025. This inspection resulted in 12 health citations, which is higher than the state average of 7.5 and the national average of 9.5.

Since September 2024, three inspections have been conducted in response to complaints about this personalized care community. In the last three years, five complaints have resulted in health citations.

Let’s take a look at some of these inspection reports to identify the deficiencies that have put seniors at risk:

• A failure to protect residents from all types of physical, mental, and sexual abuse and physical punishment, resulting in serious harm to multiple individuals
• A failure to provide treatment according to each resident’s care plan and preferences, resulting in actual harm to more than one resident
• A failure to ensure the nursing home area is free of accident hazards and that there is adequate supervision to prevent accidents, reflecting a lack of good communication
• A failure to provide appropriate care for nursing home pressure ulcers, including the prevention of bedsores
• A failure to provide appropriate care for residents facing bowel or bladder incontinence
• A failure to provide and implement an infection prevention and control program to prevent the spread of infections in nursing homes

Fortunately, this assisted living facility has undergone fire safety inspections, with a sufficient automatic sprinkler system in place. However, the latest inspection revealed 15 emergency preparedness citations, far above the state average of 5.4 and the national average of 4.8

Assisted Living Home Staffing

Staffing has been an even bigger issue at Hooverwood Living, receiving a dreadful one-star rating from CMS. If you or a family member is staying in a nursing home, an adequate staff is essential to provide the therapy services and care you need.

There are several prominent concerns related to the nursing staff members at Hooverwood. First, there are more residents per day than the state and national averages (137.7, compared to the state average of 71 and the national average of 84.6), indicating a greater need for sufficient staff.

The other most concerning issue is that Hooverwood has failed to provide sufficient data across numerous categories, including the total number of nursing staff hours per resident per day, staff turnover, and physical therapist staff hours per resident per day.

As a result, this information is not available for comparison with the state and national averages. Therefore, it can be challenging to assess how effectively this facility at 7100 Hoover Rd is staffed.

Senior Living Home Quality Measures

Quality measures are ratings based on the quality of services offered at Hooverwood. There are scores for both short-stay (three stars) and long-stay (two stars) residents. Since the facility maintains a two-star rating for overall quality measures, there is cause for concern among seniors living there.

Here are some deficiencies related to short-term residents at Hooverwood Living:

• 25.9% of short-stay residents were re-hospitalized after a nursing home admission, compared to the state average of 22.1% and the national average of 23.4%
• 16% of short-stay residents had an outpatient emergency department visit, compared to 10.7% statewide and 12% nationally, which indicates issues with preventable nursing home injuries
• 90.4% of short-stay residents received medication reviews and follow-up care when issues were identified, compared to the national average of 95.1%, which indicates a pattern of medication dispensing errors
• 45.7% of short-stay residents were at or above an expected ability to care for themselves at discharge, compared to the national rate of 52.7%

Residents who live at the facility for an extended period are often exposed to more institutional failures. Participation in the resident activities, physical therapy, rehabilitation, and other services that the community offers could result in abuse or neglect at a problematic campus. Let’s look at the deficiencies that the long-stay resident population has faced at Hooverwood:

• 1.99 hospitalizations per 1,000 long-stay resident days, compared to the state average of 1.63 and the national average of 1.83
• 16.5% of long-stay residents received antipsychotic medication for the first time, compared to 12.6% statewide and 14.5% nationally, raising concerns over chemical restraint regulations
• 3.8% of long-stay residents experienced one or more falls with major injuries, compared to the national average of 3.3%, which demonstrates a failure to reduce nursing home fall risks
• 37% of long-stay residents experienced a reduced ability to walk independently during their stays, compared to 16.1% statewide and 19.4% nationally
• 32.4% of long-stay residents experienced an increase in their need for support with daily activities, compared to the state average of 13.1% and the national average of 16.2%
• 14.2% of long-stay residents lost too much weight, compared to the state average of 5.6% and the national average of 5.5%, indicating problems with nursing home dietary neglect

Residents’ Legal Rights Following Abuse or Neglect at Hooverwood Living

It is crucial to understand your legal rights as a nursing home resident. If you are staying at Hooverwood Living, you have the right to receive quality care, the right to maintain dignity, and the right to file administrative complaints against the facility. If any of these or other rights are violated during your stay, and you suffer as a result, you may have grounds for a civil lawsuit.

Civil claims allow nursing home abuse and neglect victims to seek compensation while holding at-fault parties accountable. If successful, you could recover a settlement for the following losses:

• Medical expenses – For costs associated with the diagnosis and treatment of your injuries, including emergency room visits, surgical procedures, medication, rehabilitation, and therapy services
• Future medical bills – If your care will continue because of the abuse or neglect, an estimation of future costs can be included in the settlement
• Emotional distress – Victims of nursing home misconduct may suffer from Post-Traumatic Stress Disorder, anxiety, depression, withdrawal, fearfulness, self-harm, or suicide ideation
• Pain and suffering – If your physical injuries cause ongoing pain, you can recover more compensation from the lawsuit
• Loss of enjoyment of life – Trauma can have a deep psychological impact on the victim, so your ability to experience joy may be reduced after the incident
• Punitive damages – In cases of gross negligence, intentional misconduct, or institutional cover-ups, a judge may award additional compensation to the victim to punish the defendant

If you are a victim of elder abuse or neglect at Hooverwood Living, an Indiana nursing home abuse lawyer can make all the difference for your claim. Our attorneys will guide you through the claims process and believe in your case.

How Nursing Home Law Center Can Help Your Elderly Family Member

Our legal team knows what it takes to win a nursing home abuse claim, and we have the experience necessary to do so. Whether you were abused in a private room, not fed nutritious meals, or chemically restrained, the Nursing Home Law Center will fight for every dollar you deserve while seeking justice.

Our legal services for mistreated seniors at Hooverwood Living include:

• Investigating the institution to uncover wrongdoing
• Gathering evidence of negligence, such as witness statements, surveillance footage, and photos
• Using medical records and other documents to assess legal damages for maximum compensation
• Submitting subpoenas to obtain facility records
• Holding management and individual employees accountable
• Protecting your rights under state and federal laws
• Negotiating with insurance companies for full compensation
• Litigating in civil court if a settlement cannot be reached

Our lawyers work on a contingency fee basis. This means you pay no legal costs unless we secure a favorable outcome for your case. Our payment is then deducted from the final settlement value.

Additionally, we offer a free consultation so you can ask questions about the legal process, assisted living rights, or insufficient nursing care. Together, you and your Indianapolis nursing home abuse lawyer can ensure institutions like Hooverwood Living implement changes to provide great care to future residents.

Contact us today at 800-926-7565 or complete the online form to schedule a free, no-obligation consultation with our expert attorneys.