Healthwin Specialized Care Ratings and Violations

In the United States, nursing homes serve a vital function in the healthcare system. These facilities are built and staffed to provide aging adults with 24/7 access to medical services, safe accommodations, and comfortable living assistance. The problem with these nursing homes is that many staff and administrators get away with falling short of professional expectations. This can expose residents to neglect or abuse at facilities like Healthwin Specialized Care in South Bend, IN.

When assisted living facilities fail to meet professional standards of care, the residents are more likely to suffer from harm. Victims of nursing home abuse and neglect can pursue justice against the at-fault parties with civil lawsuits. If you file a successful claim, you can recover financial compensation for legal damages caused by the abuse or neglect. At the Nursing Home Law Center, our attorneys will stand by your side throughout the claims process. A supportive law firm for nursing home abuse survivors can make all the difference in the outcome of your claim.

Healthwin Specialized Care is just one of many nursing homes in Indiana. If you have been the victim of abuse or neglect at this South Bend institution, our legal team can help you seek compensation. First, let’s examine this facility’s past regarding violations, ratings, deficiencies, and inspection reports.

Healthwin Specialized Care: Facility Profile

The Centers for Medicare & Medicaid Services (CMS) helps regulate nursing homes across the United States. To accomplish this, CMS releases public information about every qualified institution, including logistical details, quality care ratings, past inspection reports, and violations. Consumers can then use this information to evaluate a particular long-term care facility and decide if it suits their needs.

Here is the latest logistical data available about Healthwin Specialized Care on the CMS website:

Facility Name: Healthwin Specialized Care (Healthwin Health & Rehabilitation)

Address: 20531 Darden Rd, South Bend, IN 46637

CMS Overall Rating: 1 star (much below average)

CMS Health Inspection Rating: 1 star (much below average)

CMS Staffing Rating: 4 stars (above average)

CMS Quality Measures Rating: 3 stars (average)

Federal Fines in the Last 3 Years: 2 fines totaling $41,199

Payment Denials by Medicare in the Last 3 Years: 0

Cited for Abuse: No

SFF: No

Healthwin Specialized Care: Facility and Ownership Type

Healthwin Specialized Care is a skilled nursing facility in South Bend, IN, that provides services for short-term rehabilitation and long-term care. The facility has 145 certified beds, but is not located in a continuing care retirement community or hospital. Healthwin Specialized Care used to have nonprofit corporate ownership under St. Clair Darden Health System, but Hill Valley Healthcare, a for-profit limited liability company, recently acquired it. Hill Valley Healthcare is one of the fastest-growing skilled nursing chains in the region.

As part of its short-term and long-term care programs, Healthwin Specialized Care provides some of the following services:

• Participates in Medicare and Medicaid
• 24/7 skilled nursing care
• Assistance with daily living activities (bathroom tasks, food, dressing, etc.)
• Respite care
• Speech therapy
• Physical therapy
• Occupational therapy
• Wound care
• Orthopedic rehab
• Post-surgical care
• Bariatric care
• Pulmonary care
• Hospice services
• Oncology care
• Private rooms
• Recreational, social, and spiritual activities

Healthwin Specialized Care CMS Ratings, Violations, and Safety Inspections

As a somewhat large facility in South Bend, Healthwin Specialized Care has many patients. Unfortunately, the nursing home has frequently failed to meet the needs of all its residents in the past, and some residents have experienced abuse or neglect as a result. The Centers for Medicare & Medicaid Services created a five-star rating system to evaluate nursing homes nationwide. Each institution receives separate scores for health inspections, staffing, quality measures, and overall categories.

Here is the scale for this rating system, as well as the specific scores for each category at Healthwin Specialized Care:

• One star – Much below average (overall and health inspections at Healthwin)
• Two stars – Below average
• Three stars – Average (quality measures at Healthwin)
• Four stars – Above average (staffing at Healthwin)
• Five stars – Much above average

Whether you are a current resident at Healthwin Specialized Care or are considering this nursing home for your care, understanding the reasons for these ratings is important. Let’s look at this long-term care institution’s CMS data for past violations, deficiencies, and inspection reports.

Health Inspections

Healthwin has the lowest possible rating in the health inspections category. These inspections occur annually, but may also be conducted in response to complaints about the nursing home.

The latest inspection took place in February 2025. This report generated 16 health citations, exceeding the state average of 7.5 and the national average of 9.5 citations per inspection. Three inspections have been conducted since September 2024 in response to complaints about the nursing home. There have been no complaints that have resulted in citations in the last three years, but two self-reported issues by the facility resulted in health citations. There was also an infection control inspection in September 2024.

Here are some of the deficiencies mentioned in these recent inspection reports from Healthwin Specialized Care:

• A failure to protect residents from all types of physical, mental, and sexual abuse and neglect, resulting in some harm to patients
• A failure to report suspected abuse or neglect in a timely manner
• A failure to ensure that the nursing home area is free of potential hazards and that there is sufficient supervision to prevent accidents
• A failure to ensure each resident is free from the use of physical restraints
• A failure to provide appropriate treatment according to the resident’s care plan and preferences
• A failure to provide and implement an infection prevention and control program
• A failure to provide enough nursing staff every day to meet each resident’s needs
• A failure to provide appropriate pain management care for a resident in need of those services

In addition to these concerns, a fire safety inspection also occurred in March 2025. This report listed nine fire safety and emergency preparedness citations, exceeding the state average of 5.4 and the national average of 4.8 citations per inspection.

Staffing

Staffing can be a major issue at nursing homes across the country, and although Healthwin Specialized Care has a four-star rating in this category, there are still some areas of concern. Here are some of the areas where staffing issues may have contributed to nursing home abuse or neglect due to a diminished ability to meet all residents’ needs:

• 40 minutes of Licensed Practical Nurse or Licensed Vocational Nurse hours per resident per day, compared to the state average of 46 minutes and the national average of 52 minutes
• 3 minutes of physical therapist staff hours per resident per day, compared to the state and national average of 4 minutes
• 1 administrator has left the nursing home within a given year, compared to the state and national average of .5

Long Term Care Quality Measures

An average score in quality measures is also a cause for concern at Healthwin Specialized Care. Since this nursing home offers both short-term and long-term care, there are separate ratings for each (five stars for short-term care and two stars for long-term care).

First, let’s look at some of the deficiencies that short-stay residents may encounter at this South Bend institution:

• 5.2% of short-stay residents experienced new or worsened pressure ulcers, compared to the national average of 2.4%, reflecting a problem with providing care for nursing home pressure ulcers
• 11.3% of healthcare personnel received a flu shot for the current flu season, compared to the national average of 45%
• 91.9% of short-stay residents who received a medication review also received follow-up care to address issues found, compared to the national average of 95.1%, which demonstrates concerns about nursing home medication safety issues
• 2.7% of short-stay residents experienced one or more falls with major injuries, compared to the national average of .8%, indicating a failure to prevent nursing home trip and fall incidents

If you or a loved one is in the long-term care program at this nursing home, you could be subjected to abuse or neglect due to the following deficiencies:

• 5.8% of long-stay residents experienced pressure ulcers, compared to the state average of 4.6% and the national average of 5.4%
• 2.5% of long-stay residents contracted a urinary tract infection, compared to the state average of 1.3% and the national average of 1.8%, highlighting the facility’s inability to prevent nursing home bladder infections
• 3% of long-stay residents have had a catheter inserted and left in their bladder, compared to the state average of .6% and the national average of 1.2%
• 47.6% of long-stay residents experienced a reduction in their ability to walk independently, compared to the state average of 16.1% and the national average of 19.4%
• 29% of long-stay residents experienced an increased need for help with daily activities, compared to 13.1% statewide and 16.2% nationally
• 10.5% of long-stay patients lost too much weight, compared to the state average of 5.6% and the national average of 5.5%, indicating the presence of nursing home nutrition problems
• 24.2% of long-stay residents experienced new or worsened bowel or bladder incontinence, compared to the national average of 20.7%

Looking at these issues as a whole paints a picture of a nursing home that consistently fails to meet professional standards in caring for residents. Fortunately, you have a legal right to sue the at-fault parties if you suffer from abuse or neglect at an institution like Healthwin Specialized Care.

Residents’ Legal Rights Following Abuse or Neglect at Healthwin Specialized Care in South Bend, IN

State and federal laws grant many rights to Healthwin Specialized Care nursing home residents. First, you have the right to receive high-quality care at this type of facility. Second, you maintain the right to a dignified existence and to be treated with respect. Another important privilege is the right to file administrative complaints against the nursing home.

Any violation of these rights, or others laid out in relevant statutes, could result in abuse or neglect that leads to suffering. As a victim of negligence or misconduct at a nursing home, you can seek justice against the liable parties while pursuing fair compensation for your losses.

Legal damages in this type of lawsuit may include:

• Lost income – If injuries from abuse cause you to miss work, you can claim lost wages in your settlement
• Medical expenses – If you incur costs from your diagnosis or treatment plan, such as emergency room visits, surgery, medication, rehabilitation, or therapy, you can pursue these losses as part of your compensation package
• Future medical bills – Future treatment for your physical or psychological injuries can be included in the settlement
• Emotional distress – As a victim of abuse or neglect, you may face psychological challenges, including Post-Traumatic Stress Disorder, anxiety, depression, fearfulness, self-harm, or suicide ideation
• Pain and suffering – Abuse and neglect can lead to physical injuries that are painful or require invasive surgery, contributing to your ongoing suffering
• Disability and disfigurement – If the misconduct caused permanent alterations to your appearance or abilities, you could receive more compensation with a successful claim
• Loss of enjoyment of life – An inability to experience joy in the same way may be a lasting consequence of the abuse or neglect, leading to a higher payout

Whether you are suing this South Bend institution or another nursing home, an Indiana nursing home abuse lawyer can make all the difference in your claim’s outcome.

How Nursing Home Law Center Can Help

The Nursing Home Law Center is committed to serving survivors of nursing home abuse and neglect. We understand the legal and emotional challenges of the claims process and can walk you through the steps to increase your chances of obtaining fair compensation.

A South Bend nursing home abuse lawyer from our firm can provide the following legal services:

• Investigating Healthwin Specialized Care
• Gathering evidence, such as witness statements, surveillance footage, and medical records
• Assessing all legal damages
• Protecting your resident rights
• Negotiating with insurers to reach maximum compensation
• Litigating in civil court if necessary

Our attorneys work on a contingency fee basis, which means you pay nothing unless we win. Additionally, you can ask any questions you have during a free consultation to learn more about your claim.

Contact us today at 800-926-7565 or complete the online form to schedule your free consultation.