Gregory Ridge Living Center Ratings and Violations

There are thousands of nursing homes throughout the United States that provide safe environments and 24/7 access to medical services for aging adults and those recovering from health conditions. These institutions are vital to the healthcare system, but many fail to meet accepted professional standards. When nursing homes like Gregory Ridge Living Center in Kansas City, MO, do not live up to expectations, residents may be in danger of suffering from abuse or neglect.

Survivors of nursing home abuse and neglect have the right to sue the at-fault parties and seek fair compensation for their legal damages. At the Nursing Home Law Center, our legal team is built to strengthen legal claims and fight for the justice and compensation you deserve. Our trusted nursing home abuse attorneys have vast experience securing settlements for victims and will stand by your side throughout the claims process.

In this guide, we will take a deep dive into the history of poor ratings and deficiencies at Gregory Ridge Health Care Center. Then, we will discuss your legal options if you have suffered from abuse or neglect at this nursing facility.

Gregory Ridge Health Care Center: Facility Profile

The Centers for Medicare & Medicaid Services (CMS) is a federal agency responsible for regulating nursing homes nationwide. To this end, CMS provides the public with information about these institutions, including logistical data, past inspection reports, violations, and performance ratings. This data helps consumers, prospective residents, and family members find quality care that meets their needs.

Here is the latest location data available for Gregory Ridge Living Center:

Facility Name: Gregory Ridge Living Center (Gregory Ridge Health Care Center LLC)

Address: 7001 Cleveland Avenue, Kansas City, MO 64132

CMS Overall Rating: 1 star (much below average)

CMS Health Inspection Rating: 1 stars (much below average)

CMS Staffing Rating: 1 star (much below average)

CMS Quality Measures Rating: 2 stars (below average)

Federal Fines in the Last 3 Years: 4 fines totaling $540,581

Payment Denials by Medicare in the Last 3 Years: 2

Cited for Abuse: Yes

SFF: No

About Gregory Ridge Living Center, Kansas City, MO

Gregory Ridge Living Center is a skilled nursing facility located in Kansas City, Missouri. With 116 certified beds, the facility staff provides services for short-term rehabilitation, long-term care, and post-hospital care. It is owned and managed by one of the leading nursing home operators in the region, called Reliant Care Management Company LLC. The ownership type is a for-profit, limited liability company. Gregory Ridge is not part of a continuing care retirement community or hospital.

Some of the specific care programs and amenities at this site include:

• Occupational therapy
• Speech therapy
• Physical therapy
• IV therapy
• Psychiatric care
• Hospice care
• Post-surgery care
• Nutrition/food support
• 24/7 professional nursing
• Cultural, religious, recreational, and social services
• Dialysis
• Optometry
• Podiatry
• Assistance with daily living activities (eating, bathing, dressing, etc.)

Gregory Ridge Living Center CMS Overall Ratings, Violations, and Safety Inspections

One of the Centers for Medicare & Medicaid Services’ duties is to inspect and rate nursing homes across the United States. CMS created a five-star rating system to accomplish this. Each institution receives scores in three categories (health inspections, staffing, and quality measures), which contribute to a final, overall score. The scale for this rating system is as follows:

• One star – Much below average
• Two stars – Below average
• Three stars – Average
• Four stars – Above average
• Five stars – Much above average

Gregory Ridge Health Care Center has received very poor ratings from CMS in these categories, including one star for health inspections, staffing, and overall, and two stars for quality measures. In the sections below, we will examine each of the three categories to understand why this nursing home received such low ratings from the CMS and is one of the poorly rated nursing homes in Missouri.

Health Inspections

A much below-average health inspection score indicates a history of health citations and deficiencies. Inspections occur annually or in response to consumer complaints about the nursing home. The most recent inspection, conducted in December 2024, listed 38 health citations, far exceeding the state average of 11.7 and the national average of 9.5.

Since July 2024, five inspections have been conducted in response to complaints against the facility. In the past three years, 14 complaints have resulted in citations against the nursing home, while 17 self-reported issues by the administration have led to citations.

Here are some specific violations listed in these inspection reports that have caused harm to residents at Gregory Ridge Health Care Center:

• A failure to protect residents from all types of physical, mental, and sexual abuse, physical punishment, and neglect
• A failure to respond appropriately to all alleged violations
• A failure to provide appropriate treatment according to each resident’s preferences and care plan
• A failure to provide safe and appropriate care for respiratory health
• A failure to ensure each resident receives the necessary behavioral health care services
• A failure to provide and implement an infection prevention and control plan
• A failure to provide appropriate dialysis care for a resident who needed such services
• A failure to provide safe, appropriate pain management for a resident who needed such services
• A failure to provide appropriate catheter care and prevent urinary tract infections, leading to concerns of nursing home infection control and UTIs
• A failure to provide appropriate services for a resident diagnosed with a mental disorder or psychosocial adjustment difficulty
• A failure to provide each resident with a safe, clean, and homelike environment
• A failure to ensure residents do not lose their ability to perform daily living safely, unless there is a medical reason
• A failure to honor the resident’s right to refuse treatment and formulate an advance directive
• A failure to assess each resident completely in a timely manner

Staffing

Gregory Ridge Health Care Center also performs poorly in terms of staffing. Here are some of the shortcomings related to the nursing home staff and administrators:

• 1 hour and 55 minutes of nursing staff hours per resident per day, compared to the state average of 3 hours and 23 minutes and the national average of 3 hours and 51 minutes
• 8 minutes of registered nurse hours per resident per day, compared to the state average of 27 minutes and the national average of 41 minutes
• 14 minutes of LPN/LVN hours per resident per day, compared to 40 minutes statewide and 52 minutes nationally
• 0 minutes of physical therapist staff hours per resident per day, compared to the Missouri average of 2 minutes and the national average of 4 minutes
• A total nursing staff turnover rate of 71.7%, compared to the state average of 57.4% and the national average of 46.9%
• A registered nurse turnover rate of 100%, compared to the state average of 50.9% and the national average of 43.8%

Quality Measures

This category is the only one that performed better than a one-star rating, though two stars is still considered below average. Let’s look at the deficiencies cited for short-stay residents at Gregory Ridge:

• 0% of short-stay resident personnel received a flu shot for the current season, compared to the national average of 45%
• 14.5% of short-stay residents needed and received a vaccine to prevent pneumonia, compared to the state average of 67.2% and the national average of 81.7%
• 0% of skilled nursing facility staff were up to date on their COVID-19 vaccinations, compared to the national average of 10%

There is far more data on long-stay residents at this nursing home. Here are some of the deficiencies discovered in the long-term care programs at Gregory Ridge Living Center:

• A rate of 1.97 outpatient emergency department visits per 1,000 long-stay resident days, compared to the national average of 1.78, indicating concerns over resident injuries in nursing homes
• 52.8% of long-stay residents received antipsychotic medication, compared to the state average of 21.9% and the national average of 14.5%, which displays a failure to follow chemical restraint regulations
• 38.8% of long-stay residents experienced a diminished ability to walk independently, compared to the Missouri average of 20.9% and the national average of 19.4%
• 31.7% of long-stay residents experienced an increase in their need for daily activity assistance, compared to the state average of 19.3% and the national average of 16.2%
• 44.1% of long-stay patients received an antianxiety or hypnotic medication, compared to 25.2% statewide and 19.9% nationally

Residents’ Legal Rights Following Abuse or Neglect at Gregory Ridge Living Center

As a nursing home resident, you are granted certain state and federal rights. These statutes include the right to receive appropriate treatment that meets professional standards, the right to maintain dignity and respect, and the right to file administrative complaints against the nursing home. When these rights are violated, and you suffer harm as a result, you may have the option to pursue a civil lawsuit.

The purpose of a civil claim is to recover compensation for legal damages caused by abuse or neglect. The following losses may affect the value of your settlement:

• Lost wages – If abuse or neglect causes injuries that force you to miss work, you can claim past and future lost income as part of your claim
• Medical expenses – Costs associated with your diagnosis and treatment can be covered by the payout, including emergency room visits, surgical procedures, medications, rehabilitation, assistive devices, and therapy
• Future medical costs – If treatment is required going forward, a medical professional can testify about your ongoing expenses to include them in the settlement
• Emotional distress – As a victim of nursing home abuse or neglect, you may struggle with Post-Traumatic Stress Disorder, anxiety, depression, fearfulness, or other psychological disorders
• Pain and suffering – Some forms of abuse may lead to physical pain, which can lead to a higher value on your claim
• Disability and disfigurement – Severe abuse may cause permanent alterations to your appearance or abilities, further increasing your potential compensation
• Loss of enjoyment of life – The effects of severe trauma can make it difficult to enjoy life in the same manner

Whether you suffered from a urinary tract infection, improper pain management, or not receiving treatment for specific health conditions, a Missouri nursing home abuse lawyer from our firm can guide you through the claims process to increase your chances of success.

How Nursing Home Law Center Can Help

Filing a civil claim involves many legal challenges, including a lack of evidence from the institution, cover-ups, and difficulty establishing liability. Our team at the Nursing Home Law Center can help you overcome these challenges and increase your chances of obtaining justice.

When you work with a Kansas City nursing home abuse attorney, you have access to the following legal services:

• Investigating Gregory Ridge Health Care Center for wrongdoing
• Gathering evidence of negligence or misconduct, such as witness statements, surveillance footage, and medical records
• Submitting subpoenas to obtain facility documents through legal channels
• Interviewing medical professionals to back up your claim
• Protecting your rights under Missouri and federal laws
• Assessing all legal damages to maximize your compensation
• Negotiating with insurance companies and defendants to obtain full compensation for your losses
• Litigating in civil court if a settlement cannot be reached

If you have suffered after being admitted to a nursing home like Gregory Ridge, our attorneys are ready to believe in your case. We work on a contingency fee basis, which means you pay nothing unless we win. Additionally, you can take advantage of a free consultation to ask questions about participating in the claims process.

Failing to receive higher-quality care could make you eligible for compensation as a nursing home resident. Contact us today at 800-926-7565 or complete the online form to schedule a free case evaluation with our team.