Eaton Creek Post Acute Ratings and Violations

Jonathan Rosenfeld
Eaton Creek Post Acute violations

Nursing homes, such as Eaton Creek Post Acute in Nashville, TN, are supposed to provide high-quality care services for aging adults and those recovering from certain health conditions. However, many nursing facilities have serious deficiencies that place residents in harm’s way, especially in terms of abuse and neglect.

When nursing homes fail to meet professional standards, victims of abuse, neglect, or misconduct may be able to file lawsuits against the at-fault parties to pursue fair compensation for legal damages. At the Nursing Home Law Center, our compassionate nursing home abuse lawyers will guide you through the legal process to fight for every dollar you deserve. In this guide, we will discuss the history of deficiencies and poor ratings at Eaton Creek Post Acute.

Eaton Creek Post Acute: Skilled Nursing Facility Profile

The Centers for Medicare & Medicaid Services (CMS) is a federal agency that regulates nursing homes nationwide. It also publishes information on individual facilities, including location data, quality ratings, and past inspections.

Here is the latest data on the CMS website for Eaton Creek Post Acute:

Facility Name: Eaton Creek Post Acute (Nashville SNF Healthcare LLC)

Address: 4343 Ashland City Highway, Nashville, TN 37218

CMS Overall Rating: 2 stars (below average)

CMS Health Inspection Rating: 1 star (much below average)

CMS Staffing Rating: 1 stars (much below average)

CMS Quality Measures Rating: 5 stars (much above average)

Federal Fines in the Last 3 Years: 3 fines totaling $121,374

Denied Payments by Medicare in the Last 3 Years: 2 payment denials

Cited for Abuse: Yes

SFF: No

About Eaton Creek Post Acute

Eaton Creek Post Acute is a skilled nursing facility in Nashville, TN, located just minutes away from TriStar Ashland City Medical Center. It is a 124-bed institution that prioritizes short-term rehabilitation, skilled nursing services, and social services. The nursing home was recently acquired by PACS Group, a for-profit corporation that runs a major nursing home industry chain.

Some services offered at Eaton Creek Post Acute include:

  • 24/7 nursing staff support
  • Daily living assistance (eating, dressing, bathing, etc.)
  • Physical, occupational, speech, and respiratory therapy
  • Post-surgery care
  • Individualized care plans
  • Nutrition support
  • Post-hospital care
  • Education programs
  • Recreational activities
  • Luxury amenities
  • Discharge planning

Eaton Creek Post Acute CMS Overall Ratings, Violations, and Safety Inspections

CMS created a five-star rating system for nursing homes in the United States. Each facility receives ratings for health inspections, staffing, and quality measures, which are combined to determine an overall rating. Let’s take a closer look at the reasoning behind the ratings given to Eaton Creek Post Acute.

Eaton Creek Post Acute CMS ratings

Health Inspections

Eaton Creek Post Acute received the worst possible score (one star, considered much below average) in health inspections. The most recent inspection, conducted in August 2023, issued 25 health citations, exceeding the state average of 6.2 and the national average of 9.5 and making this facility one of the poorly rated nursing homes in Tennessee.

Since September 2024, two inspections have been conducted due to facility complaints. In the last three years, 48 complaints have led to health citations, while 25 facility-reported issues have had similar outcomes.

Some specific deficiencies listed in these inspection reports include:

  • A failure to protect each resident from all types of abuse, such as physical, mental, and sexual abuse, physical punishment, and neglect
  • A failure to timely report suspected abuse, neglect, or theft
  • A failure to have a registered nurse on duty 8 hours a day
  • A failure to honor the resident’s right to a homelike, clean, comfortable, and safe environment
  • A failure to provide enough food and fluids to maintain a resident’s health, raising concerns about resident malnutrition in nursing homes
  • A failure to administer the facility in a manner that enables it to use its resources effectively and efficiently
  • A failure to provide appropriate treatment and care according to orders and the resident’s preferences and goals
  • A failure to provide care and assistance to perform activities of daily living for any resident who is unable
  • A failure to procure food from sources approved or considered satisfactory and store, prepare, distribute, and serve food in accordance with professional standards
  • A failure to honor the resident’s right to organize and participate in resident or family groups in the facility
  • A failure to develop the complete care plan within 7 days of the comprehensive assessment and have it prepared, reviewed, and revised by a team of health professionals

Staffing

Staffing at Eaton Creek Post Acute also received a one-star rating. Understaffed nursing homes often fail to provide sufficient services to all residents, leading to potential issues like neglect and abuse. Here are some specific deficiencies related to staffing at this nursing home:

  • 3 hours and 34 minutes of nursing staff hours per resident per day, compared to the Tennessee and national average of 3 hours and 51 minutes
  • 32 minutes of registered nurse staff hours per resident per day, compared to the Tennessee average of 37 minutes and the national average of 41 minutes
  • 0 minutes of physical therapist staff hours per resident per day, compared to 5 minutes statewide and 4 minutes nationally
  • A nurse staff turnover rate of 65.4%, compared to the state average of 49.7% and the national average of 46.9%
  • A registered nurse turnover rate of 90%, compared to the state average of 42.4% and the national average of 43.8%
  • 2 administrators have left the nursing home within a given year, compared to the state and national rate of .5

Quality Measures

This category assesses the nursing home’s performance in its services. Eaton Creek Post Acute received five stars in this category (much above average), but there are still some areas of concern that have negatively affected patients:

  • 2.7% of short-stay residents have experienced new or worsened pressure ulcer injuries, compared to the national average of 2.4%, demonstrating a failure to implement pressure ulcer care standards
  • 62.2% of short-stay residents needed and received a flu shot for the current flu season, compared to the Tennessee average of 79.6% and the national average of 79%
  • 94.3% of short-stay residents received follow-up care after a drug review revealed medication issues, compared to the national average of 95.1%, indicating a slight problem with nursing home medication safety issues
  • 8.1% of long-stay residents experienced pressure ulcers, compared to the Tennessee average of 5.5% and the national average of 5.4%
  • 3.1% of long-stay residents experienced a urinary tract infection, compared to the state average of 2.1% and the national average of 1.8%, raising concerns about nursing home urinary tract infection cases
  • 21.9% of long-stay residents experienced a diminished ability to walk around independently, compared to the national average of 19.4%
  • 84.1% of long-stay residents needed and received a vaccine to prevent pneumonia, compared to the state average of 90% and the national average of 93.4%, pointing to potential problems with nursing home pneumonia cases
  • 33.8% of long-stay residents received an antianxiety or hypnotic medication, compared to the state average of 32.4% and the national average of 19.9%

Residents’ Legal Rights Following Abuse or Neglect at Eaton Creek Post Acute

Nursing home patients at Eaton Creek Post Acute have certain rights under state and federal laws. First, you have the right to receive high-quality health services from the nursing community. You also have the right to maintain a dignified existence and file administrative complaints. If any of your rights are violated and you suffer as a result, a Tennessee nursing home abuse lawyer could help you file a lawsuit.

With a successful claim against the at-fault parties, you could recover the following legal damages:

  • Medical expenses – Any costs associated with your treatment may be covered, including emergency room visits, surgical procedures, necessary medications, rehabilitation, and ongoing therapy
  • Emotional distress – Psychological trauma can increase your payout, especially if you are facing anxiety, depression, fearfulness, withdrawal, or Post-Traumatic Stress Disorder
  • Pain and suffering – Physical injuries that cause you pain can increase the value of your claim
  • Loss of enjoyment of life – If your ability to enjoy life is diminished because of the abuse or neglect, you can claim this as an additional non-economic damage
  • Punitive damages – A judge or jury may award additional compensation to the victim in cases involving gross negligence, intentional misconduct, or institutional cover-ups
Eaton Creek Post Acute inspections

How Nursing Home Law Center Can Help

Managing a successful claim takes hard work, and the Nursing Home Law Center is ready to stand by your side throughout the legal process to make your life easier. Our attorneys can provide the following legal services to help you recover fair compensation for your suffering:

  • Investigating Eaton Creek Post Acute for wrongdoing
  • Gathering evidence of negligence, such as witness statements, surveillance footage, and medical records
  • Assessing all legal damages to maximize your settlement
  • Protecting your rights under state and federal laws
  • Negotiating with insurance companies to obtain full compensation for all losses
  • Litigating in civil court if a settlement cannot be reached

When you work with a Nashville nursing home abuse attorney from our firm, they will serve on a contingency fee basis. This means you pay no legal fees unless we secure compensation from your lawsuit. If you have any questions about the claims process, obtaining nursing home documentation, or what constitutes neglect, we offer a free consultation with an expert attorney.

If you have been harmed by nurses, managers, administrators, or other patients at Eaton Creek Post Acute, contact us today at 800-926-7565 or complete the online form to schedule your free case evaluation.

Client Reviews

Jonathan did a great job helping my family navigate through a lengthy lawsuit involving my grandmother's death in a nursing home. Through every step of the case, Jonathan kept my family informed of the progression of the case. Although our case eventually settled at a mediation, I really was...

- Lisa

After I read Jonathan’s Nursing Home Blog, I decided to hire him to look into my wife’s treatment at a local nursing home. Jonathan did a great job explaining the process and the laws that apply to nursing homes. I immediately felt at ease and was glad to have him on my side. Though the lawsuit...

- Eric