Delaware Oaks Center for Rehabilitation and Nursing Ratings and Violations
Nursing homes in the United States must have a high standard of compassionate care to meet the needs of all residents and protect them from abuse, neglect, and misconduct. Sadly, many facilities fail to maintain these professional standards, including Delaware Oaks Center for Rehabilitation and Nursing in Buffalo, NY.
The Nursing Home Law Center will stand by your side as you seek justice for facing abuse or neglect in this nursing home near Delaware Park. Our compassionate nursing home abuse lawyers will believe in your case and build a strong claim for fair compensation. First, let’s look at the history of this concerning institution in New York.
Delaware Oaks Center for Rehabilitation and Nursing: Skilled Nursing Facility Profile
The Centers for Medicare & Medicaid Services (CMS) has published the following data on its website about Delaware Oaks Center for Rehabilitation and Nursing:
Facility Name: Delaware Oaks Center for Rehabilitation and Nursing (EN Operations Acquisitions LLC)
Address: 1205 Delaware Ave, Buffalo, NY 14209
CMS Overall Rating: 2 stars (below average)
CMS Health Inspection Rating: 2 stars (below average)
CMS Staffing Rating: 2 stars (below average)
CMS Quality Measures Rating: 2 stars (below average)
Federal Fines in the Last 3 Years: 0 fines
Denied Payments by Medicare in the Last 3 Years: 0 payment denials
Cited for Abuse: Yes
SFF: No
About Delaware Oaks Center for Rehabilitation and Nursing
Delaware Oaks Center for Rehabilitation and Nursing is a skilled nursing facility located at 1205 Delaware Avenue, Buffalo, NY, with a focus on short-term rehabilitation and long-term care. The ownership type is a for-profit partnership. The nursing home is managed by The Grand Healthcare, a smaller long-term care chain in the region.
As a resident of this 95-bed facility, you would have access to a wide range of services, such as:
- 24/7 skilled nursing support
- Physical therapy
- Occupational therapy
- Speech therapy
- Exercise programs
- On-site therapists
- Medication management
- Daily living support
- Personalized care plans
Delaware Oaks Center for Rehabilitation and Nursing CMS Ratings, Violations, and Safety Inspections
The CMS created a five-star rating system for nursing homes that assigns each facility a rating in three main categories (health inspections, staffing, and quality measures) and an overall rating. Here are some of the deficiencies that have led to two-star ratings across the board at Delaware Oaks Center for Rehabilitation and Nursing.
Health Inspections
The most recent inspection of this facility, conducted in August 2024, listed nine health citations, making it one of the worst nursing home facilities in New York State. There has been one complaint inspection since September 2024. In the last three years, 24 complaints and 11 self-reported issues have led to citations against Delaware Oaks Center for Rehabilitation and Nursing.
Some specific deficiencies in these reports include a failure to:
- Protect each resident from all types of abuse, such as physical, mental, and sexual abuse, physical punishment, and neglect
- Provide appropriate pressure ulcer care and prevent new ulcers from developing
- Provide and implement an infection prevention and control program, raising concerns about nursing home infection negligence
- Procure food from sources approved or considered satisfactory and store, prepare, distribute, and serve food in accordance with professional standards
- Make sure that a working call system is available in each resident’s bathroom and bathing area
- Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication, and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited
- Timely report suspected abuse, neglect, or theft and report the results of the investigation to the proper authorities
Staffing
Let’s look at several deficiencies related to the staffing at this institution on Delaware Avenue, Buffalo, NY:
- 3 hours and 36 minutes of nursing staff hours per resident per day, compared to 3 hours and 42 minutes in New York and 3 hours and 51 minutes nationally
- 2 hours and 8 minutes of nurse aide hours per resident per day, compared to 2 hours and 13 minutes in New York and 2 hours and 21 minutes nationally
- A nurse staff turnover rate of 59.3%, compared to 40.7% statewide and 46.4% nationally
- A registered nurse turnover rate of 68.4%, compared to 40.5% in New York and 43.6% nationally
Quality Care Measures
An overall rating of two stars for quality measures (one star in short-stay care and four stars in long-stay care) is considered below average. Here are some specific failures at this nursing home:
- 16.8% of short-stay residents have had an outpatient emergency department visit, compared to the New York average of 9.7%, indicating a pattern of preventable nursing home injuries
- 6.7% of short-stay residents had pressure ulcers, compared to the national average of 2.3%, raising concerns about nursing home wound care neglect
- 4.9% of long-stay residents experienced one or more falls with major injuries, compared to the New York average of 3%, alluding to concerns about nursing home fall risks
- 7.9% of long-stay residents lost too much weight, compared to the New York average of 6.1% and the national average of 5.4%, pointing to nursing home dietary neglect
Residents’ Legal Rights Following Abuse or Neglect at Delaware Oaks Center for Rehabilitation and Nursing
As a nursing home resident at Delaware Oaks Center for Rehabilitation and Nursing, you have certain rights protected by New York and federal laws, such as the right to receive quality care, the right to be treated with respect, and the right to file administrative complaints.
If the staff violates your rights at this long-term care facility, or if you suffer from abuse or neglect, a New York nursing home neglect attorney from our firm can help you file a lawsuit to recover the following legal damages:
- Medical expenses from your treatment and diagnosis
- Emotional distress (anxiety, depression, PTSD, etc.)
- Pain and suffering caused by physical injuries
- Loss of enjoyment of life due to trauma
- Punitive damages for gross negligence or intentional misconduct
How Nursing Home Law Center Can Help
The Nursing Home Law Center has the necessary experience to build a strong claim on your behalf. If you have been victimized while staying at Delaware Oaks Center for Rehabilitation and Nursing, we can provide the following legal services during your lawsuit:
- Investigating Delaware Oaks Center for negligence
- Gathering evidence, such as witness statements and surveillance footage
- Assessing all legal damages for full compensation
- Protecting your rights under New York and federal statutes
- Negotiating with insurance companies for the maximum settlement
- Litigating in civil court if a settlement cannot be reached
A Buffalo nursing home abuse lawyer will work with you on a contingency fee basis. This means you pay nothing unless we secure a favorable outcome for your claim. You can also ask questions about the legal process during a free consultation.
If you or a family member has experienced abuse or neglect at this Delaware Park nursing home, contact us today at 800-926-7565 or complete the online form to schedule your free consultation.
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Jonathan Rosenfeld is a leading Chicago nursing home injury lawyer with 25 years of experience focused on elder abuse litigation. Recognized for his dedication, he has received recognition from Illinois Trial Lawyers, Million Dollar Advocates, and Super Lawyers.