Butterfield Trail Village Ratings and Violations
Assisted living facilities provide access to medical services for adults who need them. These nursing homes are vital to the healthcare system, but they do not always meet professional standards of care. Butterfield Trail Village fits this definition, as it has a recent history full of deficiencies and violations, which can open the door to nursing home abuse and neglect.
At the Nursing Home Law Center, our legal team is dedicated to supporting survivors of abuse and neglect as they pursue compensation. Our trusted nursing home abuse attorneys will stand by your side and protect your rights throughout the claims process so that you have the best chance of winning your lawsuit.
In this guide, we will examine Butterfield Trail Village’s history of failures that have put some residents in harm’s way. Then, we will discuss your legal options if you or a family member has suffered from misconduct in a nursing facility.
Butterfield Trail Village: Facility Profile
The Centers for Medicare & Medicaid Services (CMS) is a federal agency that regulates nursing homes in the United States, including Butterfield Trail Village. On the CMS website, you can find information about specific institutions, including location data, past inspections, violations, and quality ratings.
Here is some of the latest available data on Butterfield Trail Village:
Facility Name: Butterfield Trail Village Inc.
Address: 1923 East Joyce Blvd, Fayetteville, AR 72703
CMS Overall Rating: 1 star (much below average)
CMS Health Inspection Rating: 1 star (much below average)
CMS Staffing Rating: 4 stars (above average)
CMS Quality Measures Rating: 3 stars (average)
Federal Fines in the Last 3 Years: 1 fine totaling $89,240
Denied Payments by Medicare in the Last 3 Years: 1
Cited for Abuse: No
SFF: No
About Butterfield Trail Village
Butterfield Trail Village is a skilled nursing facility within an active senior living community in Fayetteville, AR. The main building complex offers a range of residential options, from independent living to fully assisted living. The nursing home is part of a vibrant continuing care retirement community and is conveniently located a short travel distance from downtown Fayetteville. Butterfield Trail Village is owned by a non-profit corporation and has 87 certified beds in the nursing home campus.
Some of the healthcare programs and amenities at Butterfield Trail Village include:
- Memory care
- Physical therapy
- Occupational therapy
- Wound care
- Alzheimer’s and Dementia support
- 24/7 skilled nursing
- Daily living assistance
- Accepts Medicare and Medicaid
- Private patios
- Balconies
- Two-bedroom deluxe cottages
- Full-size kitchen appliances
- Peaceful and safe neighborhood
- Fitness studios
- Full schedule of recreational activities
Butterfield Trail Village CMS Ratings, Violations, and Safety Inspections
CMS created a rating system to evaluate all nursing homes in the United States and give consumers insight into the quality of these facilities. Each institution receives ratings on a five-star scale in the following categories: overall, health inspections, staffing, and quality measures.
The scale for the CMS rating system is as follows:
- One star – Much below average
- Two stars – Below average
- Three stars – Average
- Four stars – Above average
- Five stars – Much above average
Butterfield Trail Village has mixed ratings in the three categories and overall (one star for overall and health inspections, four stars for staffing, and three stars for quality measures). Below, we will examine some specific failures at this nursing home that have placed residents in danger.
Health Inspections
One star means Butterfield Trail Village is much below average in this category. Health inspections may be conducted annually or in response to complaints about the facility. The last inspection of this nursing home was conducted in July 2024 and resulted in 9 health citations, exceeding the state average of 6.5 per inspection report.
Since September 2024, two inspections have been conducted because of consumer complaints. In the last three years, seven complaints have resulted in health citations. During the same period, three self-reported issues also led to citations, making this facility one of the worst nursing homes in Arkansas.
Here are some specific deficiencies at Butterfield Trail Village:
- A failure to provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist
- A failure to avoid using bedrails before assessing resident risk, reviewing risks and benefits, getting informed consent, and correctly installing the rail
- A failure to ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents
- A failure to ensure that residents are free from nursing home drug administration errors
- A failure to ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident’s well-being
- A failure to honor the resident’s right to a dignified existence, self-determination, communication, and to exercise his or her rights
- A failure to ensure that menus meet the nutritional needs of residents and provide them with more choices
- A failure to report suspected abuse in a timely manner to the proper authorities
Staffing
This category is the highest-rated at Butterfield Trail Village with four stars (above average). However, this does not mean the nursing home is perfect. A lack of adequately trained staff can prevent residents from receiving the care and services they require.
Here are some of the staffing concerns present at this Fayetteville facility:
- 32 minutes of registered nurse hours per resident per day, compared to the national average of 41 minutes
- 1 minute of physical therapist staff hours per resident per day, compared to the Arkansas average of 2 minutes and the national average of 4 minutes
- 26 minutes of registered nurse hours per resident per day on the weekend, compared to the national average of 28 minutes
- A nursing staff turnover rate of 50.6%, compared to the state average of 49.5% and the national average of 46.9%
- A registered nurse turnover rate of 55.6%, compared to the Arkansas average of 45.1% and the national average of 43.8%
Quality Measures
The final category contributing to Butterfield Trail Village’s overall score is quality measures, which assess the value of the institution’s services. With an average score of three stars, which includes four stars for short-stay programs and two stars for long-stay programs, there are plenty of areas of concern worth noting.
First, let’s look at one deficiency that short-stay residents have faced:
- 16.5% of short-stay residents have had an outpatient emergency department visit, compared to the state average of 14% and the national average of 12%, indicating problems with nursing home injury awareness
Long-stay residents have faced far more issues at Butterfield Trail Village, including:
- 2.51 outpatient emergency department visits per 1,000 long-stay resident days, compared to the Arkansas average of 2.21 and the national average of 1.78
- 11.3% of long-stay residents experienced one or more falls with a major injury, compared to the state average of 3.9% and the national average of 3.3%, demonstrating nursing home fall negligence
- 6.3% of long-stay residents experienced pressure ulcers, compared to 5.1% statewide and 5.4% nationally, pointing to potential nursing home wound management problems
- 4.8% of long-stay residents experienced a urinary tract infection, compared to 1.3% statewide and 1.8% nationally, raising concerns about nursing home UTI treatment failures
- 6.3% of long-stay residents had symptoms of depression, compared to the state average of 1.5%, which could serve as evidence of nursing home mental abuse
- 3.9% of long-stay residents have had a catheter inserted and left in their bladder, compared to the Arkansas average of 1% and the national average of 1.2%
Residents’ Legal Rights Following Abuse or Neglect at the Retirement Community Butterfield Trail Village Homes
Whether you live in partially assisted apartments or fully-assisted communities at Butterfield Trail Village, you are granted various rights by Arkansas and federal laws. First, you have the right to receive quality services and amenities from the staff. Second, you have the right to maintain dignity and be treated with respect. You also have the right to file administrative complaints against Butterfield Trail Village.
When your rights are violated or you suffer from abuse and neglect at the institution, you can pursue justice with a civil lawsuit.
With a successful claim, you could recover financial compensation for the following legal damages:
- Lost income – If abuse or neglect injuries force you to miss out on wages, you can claim these losses as part of your settlement, including future income
- Medical expenses – If your injuries require treatment of any kind, the costs can be included in the claim, such as emergency room visits, surgical procedures, medications, rehabilitation, and therapy bills
- Future medical costs – If a medical professional testifies that your treatment will be ongoing, your future medical expenses can also be covered
- Emotional distress – Your psychological health is also a priority, so facing Post-Traumatic Stress Disorder, anxiety, depression, or other mental obstacles can increase your settlement
- Pain and suffering – You can access additional compensation if the abuse or neglect caused ongoing suffering due to injuries
- Disability and disfigurement – Permanent alterations to your appearance or abilities may also impact your final case value
- Loss of enjoyment of life – As you age, your ability to enjoy life may diminish because of the trauma suffered at Butterfield Trail Village
If you are on the receiving end of inadequate services or misconduct at Butterfield Trail Village, an Arkansas nursing home abuse attorney from our law firm can help you fight for compensation and hold the at-fault parties accountable.
How Nursing Home Law Center Can Help
Facilities like Butterfield Trail Village, which offer independent living, memory care, and other vital services, must be held to a high standard. At the Nursing Home Law Center, we believe in your case and will guide you through the entire claims process.
Our legal services in Fayetteville, Arkansas, include:
- Investigating Butterfield Trail Village
- Gathering evidence of negligence or misconduct
- Assessing all legal damages for maximum compensation
- Negotiating with insurance companies
- Litigating in civil court if necessary
A Fayetteville nursing home abuse lawyer will work with you on a contingency fee basis. This means you pay nothing unless we secure a favorable outcome. We also offer a no-cost consultation so you can ask questions about abuse at the Butterfield Trail Village retirement community.
If you want to hear more about your legal options for assisted living abuse and neglect, contact us today at 800-926-7565 or complete the online form to schedule a free consultation.

