Beverly Park Place Health and Rehab Ratings and Violations

Skilled nursing care is a vital service for older adults in the United States. Many nursing homes struggle to meet professional standards, which can contribute to instances of abuse and neglect that harm residents. Facilities like Beverly Park Place Health and Rehab in Knoxville, TN, may have a history of deficiencies that have contributed to low quality ratings from the Centers for Medicare & Medicaid Services (CMS).

At the Nursing Home Law Center, we believe in supporting survivors as they pursue fair compensation via civil lawsuits. Our experienced nursing home abuse law firm will help you navigate the claims process to hold the at-fault parties accountable.

Beverly Park Place Health and Rehab: Skilled Nursing Home Profile

As a federal agency that regulates nursing homes, CMS provides consumers with vital information about nursing homes on its website.

Here is some of the latest data available on Beverly Park Place Health and Rehab:

Facility Name: Beverly Park Place Health and Rehab (Hillcrest Healthcare Communities Inc.)

Address: 5321 Beverly Park Circle, Knoxville, TN 37918

CMS Overall Rating: 1 star (much below average)

CMS Health Inspection Rating: 2 stars (below average)

CMS Staffing Rating: 1 star (much below average)

CMS Quality Measures Rating: 3 stars (average)

Federal Fines in the Last 3 Years: 1 fine totaling $9,311

Denied Payments by Medicare in the Last 3 Years: 0 payment denials

Cited for Abuse: Yes

SFF: No

About Beverly Park Place Health and Rehab in Knoxville, TN

Beverly Park Place Health and Rehab is a very large nursing home located in Knoxville, TN. There are 271 certified beds at the nursing home, which focuses on short-term rehabilitation services, skilled nursing, extended care, and a variety of therapy programs. The nursing home is managed by a non-profit nursing home parent company called Hillcrest Healthcare Communities Inc.

Some of the primary care and rehabilitation services that this facility offers include:

• 24/7 access to trained and professional staff
• Physical therapy
• Occupational therapy
• Speech therapy
• Alzheimer’s and Dementia care
• Social support
• Registered dietitian
• Recreational activities
• Daily living assistance
• Luxury amenities
• Beautiful country setting

Beverly Park Place Health and Rehab CMS Ratings, Violations, and Safety Inspections

Beverly Park Place Health and Rehab has a poor record based on CMS rating systems. The CMS system awards ratings for health inspections, staffing, and quality measures, which all contribute to an overall rating. Let’s look at the specific deficiencies that have led to Beverly Park’s poor ratings.

Health Inspections

Beverly Park received two stars (below average) in the health inspection category. The most recent inspection, conducted in October 2022, listed eight health citations, exceeding the Tennessee average of 6.2. Since September 2024, one inspection has been conducted in response to complaints. In the last three years, three complaints and three facility-reported concerns have led to citations.

Some specific violations mentioned in these inspection reports include:

• A failure to assess the patient completely in a timely manner when first admitted
• A failure to develop the complete care plan within 7 days of the comprehensive assessment
• A failure to protect each resident from all types of abuse, such as physical, mental, and sexual abuse, physical punishment, and neglect
• A failure to timely report suspected abuse, neglect, or theft and report the results of the investigation to the proper authorities
• A failure to provide appropriate treatment and care according to orders and the patient’s preferences and goals
• A failure to ensure that feeding tubes are not used unless there is a medical reason and the resident agrees
• A failure to ensure each resident’s drug regimen is free from unnecessary drugs, indicating nursing home medication negligence

Staffing

Staffing at Beverly Park Place Health and Rehab received the worst possible rating of one star, making it one of the Tennessee nursing homes ranked poorly by the CMS. Here are some concerns related to staffing at this Tennessee institution:

• 2 hours and 51 minutes of nurse staff hours per resident per day, compared to the Tennessee and state average of 3 hours and 51 minutes
• 25 minutes of registered nurse hours per resident per day, compared to the Tennessee average of 37 minutes and the national average of 41 minutes
• 1 hour and 28 minutes of nurse aide hours per resident per day, compared to 2 hours and 8 minutes statewide and 2 hours and 18 minutes nationally
• 3 minutes of physical therapist staff hours per resident per day, compared to the Tennessee average of 5 minutes and the national average of 4 minutes
• 2 hours and 16 minutes of nurse staff hours per resident per day on the weekend, compared to the Tennessee average of 3 hours and 19 minutes and the national average of 3 hours and 24 minutes
• 12 minutes of registered nurse hours per resident per day on the weekend, compared to the Tennessee average of 24 minutes and the national average of 28 minutes
• A nursing staff turnover rate of 57.6%, compared to the Tennessee average of 49.7% and the national average of 46.9%

Long Term Care Quality Measures

Although three stars is considered average, there are still issues at Beverly Park Place Health and Rehab that call into question its commitment to encourage positive care and provide emotional and social support. Here are some deficiencies related to short-stay care programs:

• 30% of short-stay residents were re-hospitalized after a nursing home admission, compared to the Tennessee average of 21.9% and the national average of 23.4%
• 15.5% of short-stay residents had an outpatient emergency department visit, compared to the Tennessee average of 11.7% and the national average of 12%, raising concerns about nursing home patient injuries
• 1.4% of short-stay residents experienced one or more falls with major injuries, compared to the national average of .8%, indicating a pattern of nursing home fall negligence
• 33.3% of short-stay residents are at or above an expected ability to move around at discharge, compared to the national average of 50%

Although long-term care services have a much more positive rating (five stars), not all patients have received the highest standard of compassionate care. Here are some shortcomings present in these programs:

• 23.9% of long-stay residents experienced a diminished ability to walk independently, compared to the Tennessee average of 23.6% and the national average of 19.4%
• 20.2% of long-stay residents experienced an increase in their need for support with daily activities, compared to the Tennessee average of 16.8% and the national average of 16.2%
• 7% of long-stay residents lost too much weight, compared to the Tennessee average of 6.4% and the national average of 5.5%, demonstrating a failure to address nursing home food service deficiencies
• 26.1% of long-stay residents received antianxiety or hypnotic medication, compared to the national average of 19.9%, raising concerns about nursing home medication misuse

Residents’ Legal Rights Following Abuse or Neglect at Beverly Park Place Health and Rehab

If you are a patient in an institution like Beverly Park Place Health and Rehab, you have the right to receive high-quality care, be treated with respect, and file administrative complaints for misconduct. When a nursing home staff member violates any of your rights, they may be liable if your well-being suffers.

Some legal damages you could earn compensation for via a civil lawsuit include:

• Medical expenses – Costs associated with your treatment can increase your settlement, such as emergency room visits, surgery, medication, ongoing rehabilitation, and future therapy services
• Emotional distress – Your experience could lead to depression, anxiety, fearfulness, or Post-Traumatic Stress Disorder, all of which could impact the payout
• Pain and suffering – Abuse or neglect that causes physical injuries may lead to ongoing suffering, which will play a role in the claim
• Loss of enjoyment of life – A diminished ability to enjoy life because of your trauma

With the help of a Tennessee nursing home abuse lawyer from our legal team, obtaining a fair settlement for these losses is possible.

How Nursing Home Law Center Can Help

The Nursing Home Law Center is ready to serve your needs and build a strong claim. We know what it takes to secure compensation and can provide the following legal services:

• Investigating Beverly Park Place Health and Rehab for negligence
• Preparing evidence
• Assessing legal damages
• Negotiating with insurers
• Litigating in civil court
• Working on a contingency fee basis – you owe nothing unless we win

If you or a loved one has suffered abuse or neglect at Beveral Park Place Health and Rehab or a similar institution, contact us today at 800-926-7565 or complete the online form to schedule a free consultation with a Knoxville nursing home abuse lawyer.