Azalea Health Center by Harborview Ratings and Violations
Many nursing homes in the United States do not meet professional standards of care with short-term and long-term residents. In these facilities, people may be subjected to abuse, neglect, or misconduct that causes them harm. Azalea Health Center by Harborview is a nursing home in Augusta, GA, that has faced deficiencies and poor ratings.
At the Nursing Home Law Center, our team of compassionate nursing home abuse lawyers will help you pursue legal action against the at-fault parties for the suffering you endured. We will stand by your side as you seek fair compensation for your economic and non-economic losses. In this guide, we will review the history of deficiencies at Azalea Health Center by Harborview in Augusta, GA.
Azalea Health Center by Harborview: Skilled Nursing Facility Profile
The Centers for Medicare & Medicaid Services (CMS) has published the following information about Azalea Health Center by Harborview on its website:
Facility Name: Azalea Health Center by Harborview LLC
Address: 1600 Anthony Road, Augusta, GA 30904
CMS Overall Rating: 1 star (much below average)
CMS Health Inspection Rating: 3 stars (average)
CMS Staffing Rating: 1 star (much below average)
CMS Quality Measures Rating: 1 star (much below average)
Federal Fines in the Last 3 Years: 0 fines
Denied Payments by Medicare in the Last 3 Years: 0 payment denials
Cited for Abuse: No
SFF: No
About Azalea Health Center by Harborview in Augusta, GA
Azalea Health Center by Harborview is a skilled nursing facility in Augusta, GA. This 99-bed nursing community focuses on rehabilitation, long-term care, and 24/7 nursing support. It is owned by a for-profit LLC called Harborview Health Systems, a small nursing home chain in the region. Azalea Health Center is not part of a continuing-care retirement community or a hospital.
Some of the healthcare services and amenities offered at this Augusta, GA, facility include:
- Cardiac care
- Respiratory care
- Radiology care
- Pain management
- Occupational, physical, and speech therapy
- Individualized care plans
- Daily living assistance
- Recreational and social activities
- Dialysis services
- Nutrition and dietary care
Azalea Health Center by Harborview CMS Ratings, Violations, and Health Care Safety Inspections
The CMS created a five-star rating system for nursing homes that grades three main categories (health inspections, staffing, and quality measures) and an overall category. In the sections below, we will examine these three categories at Azalea Health Center by Harborview to understand why this facility is one of Georgia’s poorest-rated nursing homes.
Health Inspections
The latest inspection of Azalea Health Center by Harborview, conducted in March 2025, listed seven health citations. Since October 2024, there has been one complaint inspection at the nursing home. In the last three years, 56 complaints have resulted in health citations against the facility.
Specific deficiencies mentioned in these inspection reports include the failure to:
- Protect each resident from the wrongful use of the resident’s belongings or money
- Provide care and assistance to perform activities of daily living for any resident who is unable
- Ensure the resident’s right to a safe, clean, comfortable, and homelike environment, including but not limited to receiving treatment and supports for daily living safely
- Ensure that residents are free from significant medication errors
- Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist
- Ensure that medication error rates are not five percent or greater
- Provide safe and appropriate respiratory care for a resident when needed
- Ensure each resident receives an accurate assessment
- Coordinate assessments with the pre-admission screening and resident review program, then refer for services as needed
Staffing
A well-trained staff is vital for meeting the needs of residents at Azalea Health Center by Harborview. Unfortunately, this nursing home has consistently failed to employ enough healthcare professionals in recent years:
- 3 hours and 34 minutes of total nursing staff hours per resident per day, compared to the national average of 3 hours and 54 minutes
- 36 minutes of registered nurse hours per resident per day, compared to the national average of 41 minutes
- 33 minutes of LPN/LVN hours per resident per day, compared to the Georgia average of 58 minutes and the national average of 52 minutes
- 3 hours and 14 minutes of nurse staff hours per resident per day on the weekend, compared to the national average of 3 hours and 25 minutes
- A nursing staff turnover rate of 52.9%, compared to the Georgia average of 47.2% and the national average of 46.4%
- A registered nurse turnover rate of 60%, compared to the Georgia average of 45.5% and the national average of 43.6%
Quality Measures
This category rates the quality of services offered at the Harborview Azalea Health Center. There are ratings for both short-stay programs (one star) and long-stay measures (two stars). Let’s look at the deficiencies faced by short-stay residents at his Augusta, GA, facility:
- 18.1% of short-stay residents have had an outpatient emergency department visit, compared to the Georgia average of 12.2% and the national average of 12%, indicating a pattern of preventable nursing home injuries
- 3.97% of short-stay residents experienced new or worsened pressure ulcers, compared to the national average of 2.32%, demonstrating a failure to prevent bedsore negligence in nursing homes
- 50% of short-stay residents received follow-up care after medication issues were discovered, compared to the national average of 95.19%, raising questions about medication errors in nursing homes
- 7.39% of short-stay resident infections resulted in hospitalization, compared to the national average of 7.12%, highlighting the increased risk of nursing home infection outbreaks
- 25.38% of short-stay residents needed and received a vaccine to prevent pneumonia, compared to the Georgia average of 80.56% and the national average of 81.67%
Now, let’s look at some of the deficiencies in long-stay measures that may have caused harm to residents of Azalea Health Center by Harborview:
- 2.47 hospitalizations per 1,000 long-stay resident days, compared to the Georgia average of 2.14 and the national average of 1.89
- 16.6% of long-stay residents received antipsychotic medication, compared to the national average of 14.4%, raising concerns about the use of chemical restraints
- 8.3% of long-stay residents experienced pressure ulcers, compared to the Georgia average of 6.3% and the national average of 5.2%
- 1.7% of long-stay residents had a catheter inserted and left in their bladder, compared to the Georgia average of 1.2% and the national average of 1.1%, alluding to a problem with nursing home catheter infections
- 8.1% of long-stay residents lost too much weight, compared to the Georgia average of 6% and the national average of 5.4%, demonstrating a failure to manage nursing home malnutrition
- 37.8% of long-stay residents had symptoms of depression, compared to the Georgia average of 8.7% and the national average of 10.8%, raising questions about potential emotional neglect in nursing homes
- 22.7% of long-stay residents received antianxiety or hypnotic medication, compared to the Georgia average of 20.8% and the national average of 19.7%
Residents’ Legal Rights Following Abuse or Neglect at Azalea Health Center by Harborview in Augusta, GA
A violation of your rights as a nursing home resident in Azalea Health Center by Harborview could open the nursing home up to a lawsuit. Some of your rights, according to Georgia and federal laws, include:
- The right to receive quality care
- The right to maintain a dignified existence
- The right to file administrative complaints
If you have suffered physical, emotional, or financial consequences because of nursing home misconduct, a Georgia nursing home abuse lawyer from our firm can help you recover the following legal damages with your lawsuit:
- Lost income
- Medical expenses for treatment
- Future medical bills for ongoing rehabilitation or pain medication
- Emotional distress
- Pain and suffering
- Loss of enjoyment of life
How Nursing Home Law Center Can Help Protect Nursing Home Residents
At the Nursing Home Law Center, we know what it takes to build a strong claim and fight for every dollar you deserve. Legal services we can provide during the claims process include:
- Investigating Azalea Health Center by Harborview for negligence
- Gathering evidence
- Assessing legal damages
- Negotiating with insurers
- Litigating in civil court
An Augusta nursing home neglect attorney will work on a contingency-fee basis, meaning you pay nothing unless we win. If you have suffered harm at Azalea Health Center by Harborview, contact us today at 800-926-7565 or complete the online form to schedule a free consultation with our expert attorneys.
All content undergoes a thorough legal review by our experienced attorneys.
Jonathan Rosenfeld is a leading Chicago nursing home injury lawyer with 25 years of experience focused on elder abuse litigation. Recognized for his dedication, he has received recognition from Illinois Trial Lawyers, Million Dollar Advocates, and Super Lawyers.