Mission Arch Center Nursing Home Violations and Ratings

Mission Arch Center is a skilled nursing facility located in Roswell, New Mexico. This nursing home has a troubled past, marked by numerous complaint reports, violations, and fines for substandard practices. The institution is operated by Genesis Healthcare, which oversees roughly 200 nursing facilities in the United States. 

Mission Arch Center is primarily focused on long-term care, short-term rehabilitation, and respite care. Residents in this community have fallen victim to abuse and neglect in the past, which can cause significant physical and psychological harm. 

The Nursing Home Law Center is committed to providing legal support for victims of nursing home abuse and their family members. Our firm can build a strong case to seek compensation for legal damages like medical bills, emotional distress, pain and suffering, and loss of quality of life. 

Quick Facts: Mission Arch Center – Roswell, New Mexico

• Address: 3200 Mission Arch Drive, Roswell, NM 88201
• CMS Overall Rating: 1 out of 5 stars
• Health Inspections Rating: 2 out of 5 stars
• Staffing Rating: 1 out of 5 stars
• Quality Measures Rating: 2 out of 5 stars
• Federal Fines (Last 3 Years): 0 fines
• Payment Denials (Last 3 Years): 0
• Ownership Type: For-profit corporation
• Total Bed Capacity: 120
• Consumer Alert: No

What Services Does Mission Arch Center Offer?

This Roswell, NM, nursing home offers a range of services to its residents. Here are some of the most notable amenities and care options at Mission Arch Center. 

• Dementia care
• Long-term care
• Podiatry care
• Hospice care
• IV therapy
• Rehabilitation therapy
• Respite care
• Medication management
• Recreational activities
• Individual treatment plans
• Psychiatric services
• Bariatric specialties
• Pain management
• Occupational therapy
• Dietary and nutrition needs management

CMS Ratings: What They Mean For You

Understanding how nursing homes are rated is essential to protect yourself or a loved one from troublesome facilities. The Centers for Medicare and Medicaid Services developed a five-star rating system for nursing homes in the United States. Each institution receives an overall score, a health inspection score, a staffing score, and a quality measures score. 

Since Mission Arch has pretty low scores across the board, residents are more likely to experience abuse or neglect there. 

Sample Settlements for Nursing Home Abuse

The purpose of a nursing home abuse or neglect claim is to hold the facility accountable and seek compensation for damages. The more you have suffered due to the physical or psychological impact of the abuse, the higher your settlement amount can be. 

Here are some sample settlements you could obtain depending on the extent of your suffering.

• Pressure ulcer injuries: $150,000 – $400,000+
• Falls with fractures or head trauma: $250,000 – $500,000+
• Severe neglect resulting in death: $500,000 – $1,000,000+
• Sexual abuse cases: $1,000,000 in many cases, depending on severity

The value of your abuse or neglect claim depends on the extent of your legal damages and the strength of the evidence. 

Recent Violations and Citations at Mission Arch Center

Over the last three years, CMS has issued 30 health citations against this institution, exceeding the national average of 9.6. Let’s examine some specific deficiencies listed in recent complaint and inspection reports for Mission Arch over the past few years. 

• A failure to ensure licensed pharmacists perform monthly drug reviews.
• A failure to provide sufficient support personnel for food services.
• A failure to implement an infection prevention and control program. 
• A failure to develop complete care plans for all residents.
• A failure to ensure that medication error rates are below 5%.
• A failure to provide enough food and fluids to maintain a resident’s health.
• A failure to provide appropriate ulcer care.
• A failure to ensure all drugs were appropriately locked away. 
• A failure to respond appropriately to abuse allegations and report these allegations in a timely manner. 

How These Violations Harm Residents

Physical Harm

Here are some examples of bodily harm that could lead to a nursing home lawsuit:

• Increased risk of infections, sepsis, physical injuries, and bed sores (pressure ulcers)
• Delayed responses to emergencies
• Malnutrition
• Medication errors
• Fall injuries
• Broken bones
• Contusions
• Declining health conditions
• Failing personal hygiene

Emotional and Psychological Toll

Here are a few emotional consequences that may manifest because of abuse or neglect:

• Loss of trust in caregivers
• Withdrawal from normal activities
• Disinterest in eating food
• Frustration with staff, other residents, or family members during a visit
• Anxiety, fear, and depression
• Isolation from social activities
• Declining mental health

Legal Rights for Nursing Home Residents in New Mexico

Here are some relevant laws that grant protections to nursing home residents in New Mexico.

• New Mexico statute section 30-47-4 states that anyone who abuses a resident and causes physical or psychological harm may be guilty of a fourth-degree felony.
• New Mexico statute section 30-47-9 states that anyone who is paid to provide care or services to a resident is legally required to report suspected abuse or neglect. 
• The Federal Nursing Home Reform Act of 1987 guarantees residents certain rights, such as the right to a dignified existence, the right to participate in social activities, the right to comfort, and the right to be protected from physical and mental abuse. 

What to Do if You Suspect Abuse or Neglect

Families are typically the first to notice the signs of abuse or neglect in a nursing community. If you hope to hold the nursing home and its staff responsible for poor treatment, you must follow these steps:

1. Document the abuse or neglect by taking photos, speaking to witnesses, and taking notes.
2. Report the issues to a state agency, such as the New Mexico ombudsman program.
3. Consult a Roswell nursing home abuse attorney about your legal options for compensation.
4. Consider relocating the resident to a safer nursing home in New Mexico to protect them from further harm.

Contact Our Nursing Home Abuse Lawyers Today

Our New Mexico nursing home abuse attorneys can play an essential role in winning your abuse or neglect claim. With our help, you will stand a better chance of securing compensation for legal damages. 

Nursing Home Law Center legal services include:

• Contingency fees – You only pay if we win your claim.
• Free consultation – Discuss your case with a professional lawyer with no obligation.
• 98% success rate – Our team has a winning track record and over 100 years of combined experience.
• Experience with Genesis Healthcare facilities – We have supported victims of abuse and neglect at Genesis facilities in the past. 

Contact us today at 800-926-7565 or complete our online form to request a free initial consultation about your claim in Roswell, NM. We serve clients all across the state of New Mexico. 

Other Genesis Healthcare Facilities We Monitor in New Mexico

• Canyon Transitional Rehabilitation Center – Albuquerque, NM
• Las Palomas Center – Albuquerque, NM
• Sandia Ridge Center – Albuquerque, NM
• Uptown Rehabilitation Center – Albuquerque, NM
• The Rehabilitation Center of Albuquerque – Albuquerque, NM