Silver City Care Center Nursing Home Violations and Ratings

Silver City Care Center is a skilled nursing facility located in Silver City, New Mexico. Genesis Healthcare manages the nursing home. Genesis is responsible for 200 other nursing facilities in the United States. This Silver City institution offers essential services to residents, including short-term rehabilitation, long-term care, post-hospital care, and respite care. 

Though the resources of Genesis Healthcare are vast, individual facilities under its umbrella often fall short of professional standards of care. When violations or deficiencies occur frequently, residents are at risk of suffering from abuse, neglect, or mistreatment. Unfortunately, patients at Silver City Care Center have been subjected to these concerns. 

The Nursing Home Law Center is committed to supporting victims of abuse or neglect and their families. Our team understands what it takes to build a strong case for pursuing compensation. If you have suffered from legal damages, such as medical bills, emotional distress, pain and suffering, or loss of enjoyment of life, contact our firm today for a free consultation. 

Quick Facts: Silver City Care Center – Silver City, New Mexico

• Address: 3514 Fowler Avenue, Silver City, NM 88061
• CMS Overall Rating: 2 out of 5 stars
• Health Inspections Rating: 2 out of 5 stars
• Staffing Rating: 3 out of 5 stars
• Quality Measures Rating: 5 out of 5 stars
• Federal Fines (Last 3 Years): 0 fines
• Payment Denials (Last 3 Years): 0
• Ownership Type: For-profit Limited Liability Company
• Total Bed Capacity: 100
• Consumer Alert: No 

What Services Does Silver City Care Center Offer?

This senior living community offers a wide range of services to its residents. Life in the facility can be a positive experience for most, but there is still a danger when the staff fail to uphold the highest standard of care.

Here are the services offered at Silver City Care Center:

• Respite care
• Rehabilitation therapy
• Bariatric specialties
• Colostomy care
• Dementia care
• Dental care
• IV therapy
• Hospice care
• Pain management
• Discharge planning
• Individual treatment plans
• Occupational therapy
• Physical therapy
• Medication management
• Orthopedic rehabilitation
• Cultural, educational, religious, and social activities
• Memory support
• 24-hour emergency response system

CMS Ratings: What They Mean For You

When evaluating an assisted living community for yourself or a loved one, CMS ratings are a valuable resource. The Centers for Medicare and Medicaid Services is a federal entity that helps regulate nursing homes in the United States. This department developed a five-star scoring system for nursing facilities to help consumers evaluate potential care options. 

Each facility receives four different ratings in the following categories: overall, health inspections, staffing, and quality measures. Here is what each rating means:

• 1 star – Much below average
• 2 stars – Below average
• 3 stars – Average
• 4 stars – Above average
• 5 stars – Much above average

Silver City Care Center currently holds three stars for overall rating, two stars for health inspections, three stars for staffing, and five stars for quality measures. This indicates that the facility is high-performing in terms of its range and quality of services, but it is average in the other categories. As a result, potential residents and their families should reconsider this nursing community. 

Sample Settlements for Nursing Home Abuse

Some nursing home neglect claims are worth more than others. It typically depends on the extent of your suffering and the effectiveness of your attorney in proving liability and damages, but each case is unique. At the Nursing Home Law Center, our goal is to maximize your settlement by thoroughly assessing all damages and gathering sufficient evidence to support them. 

Here are some sample settlements you could obtain depending on the extent of your suffering.

• Pressure ulcer injuries: $150,000 – $400,000+
• Falls with fractures or head trauma: $250,000 – $500,000+
• Severe neglect resulting in death: $500,000 – $1,000,000+
• Sexual abuse cases: $1,000,000 in many cases, depending on severity

The value of your abuse or neglect claim depends on the extent of your legal damages and the strength of the evidence. Every case is different, so you should consult an experienced legal team to understand the potential value of your settlement. 

Recent Violations and Citations at Silver City Care Center

Residents at this facility have suffered numerous instances of mistreatment over the years. Although it is a well-rated facility for its services, the administrative and nursing staff have made multiple mistakes in the past. 

According to CMS data, the most recent inspection, conducted in September 2024, listed 18 health citations. This exceeds the national average of 9.6, as reported in a standard inspection. Additionally, five complaints have resulted in health citations in the last three years. 

Let’s look at some specific violations and deficiencies found at Silver City Care Center in recent years:

• 2 hours and 42 minutes of nurse staff hours per resident per day, compared to the national average of 3 hours and 51 minutes.
• 2.3% of residents experience falls with major injuries, compared to the national average of .8%.
• A rate of 42.9% of successful returns to the home or community, compared to the national average of 49.9%.
• 3.27 outpatient emergency department visits per 1,000 long-stay resident days, compared to the national average of 1.73.
• 13.6% of long-stay residents had pressure ulcers, compared to the national average of 5.6%.
• A failure to procure food from approved sources and serve it according to professional standards.
• A failure to ensure each resident’s assessment is updated at least every three months.
• A failure to develop complete care plans within seven days of the assessments. 
• A failure to report suspected abuse, neglect, or theft in a timely manner. 
• A failure to provide medically-related social services to maintain quality of life.
• A failure to keep all essential equipment working safely.
• A failure to safeguard resident-identifiable information by keeping it private and confidential. 
• A failure to ensure the facility provides behavioral health care and services to the residents who need them. 
• A failure to honor the resident’s right to a clean, safe, comfortable, and homelike environment. 
• A failure to provide appropriate continence or incontinence care.
• A failure to ensure all drugs and biologicals were separately locked away and correctly labeled.
• A failure to provide enough nursing staff to meet the everyday needs of all residents.
• A failure to honor the resident’s right to a dignified existence. 
• A failure to provide and implement an infection prevention and control plan.
• A failure to assess the resident when there is a significant change in their condition.
• A failure to plan the resident’s discharge to meet their care plan and goals. 
• A failure to ensure residents have reasonable access to and privacy in their use of communication methods. 
• A failure to protect residents from all types of abuse and neglect. 

How These Violations Harm Residents

When facilities like Silver City Care Center are careless with their practices, residents are put at risk. Administrative staff who use resources inefficiently may be creating gaps in their programs. Inattentive nurses may allow physical conditions to deteriorate, leading to additional illnesses or pain. 

Abuse, neglect, and mistreatment can cause both physical and psychological harm to a resident. 

Physical Harm

Violations in nursing homes often put residents at risk physically. They could be harmed because of the inaction of registered nurses or intentional physical abuse. As a family member of a nursing home resident, you should be on the lookout for symptoms of physical abuse. 

Here are some examples of bodily harm that could lead to a nursing home lawsuit:

• Increased risk of infections, sepsis, physical injuries, and bed sores (pressure ulcers)
• Delayed responses to emergencies
• Malnutrition
• Medication errors
• Fall injuries
• Broken bones
• Contusions
• Declining health conditions
• Failing personal hygiene

Emotional and Psychological Toll

Abuse and neglect can also have a psychological impact on patients that lasts beyond their physical recovery. These emotional effects could be included in non-economic damages in a lawsuit for compensation. 

Here are a few emotional consequences that may manifest because of abuse or neglect:

• Loss of trust in caregivers
• Withdrawal from normal activities
• Disinterest in eating food
• Frustration with staff, other residents, or family members during a visit
• Anxiety, fear, and depression
• Isolation from social activities
• Declining mental health

Legal Rights for Nursing Home Residents in New Mexico

Here are some relevant laws that grant protections to nursing home residents in New Mexico.

• New Mexico statute section 30-47-4 states that anyone who abuses a resident and causes physical or psychological harm may be guilty of a fourth-degree felony.
• New Mexico statute section 30-47-9 states that anyone who is paid to provide care or services to a resident is legally required to report suspected abuse or neglect, including the nursing staff. 
• The Federal Nursing Home Reform Act of 1987 guarantees residents certain rights, such as the right to a dignified existence, the right to participate in social activities, the right to comfort, and the right to be protected from physical and mental abuse. 

What to Do if You Suspect Abuse or Neglect

Family members and friends are often the first to notice the signs of abuse or neglect taking place in a nursing home. These signs could include unexplained injuries, fearfulness, social isolation, behavioral changes, declining health, poor hygiene, and missing possessions. 

Here is what you should do to hold the nursing home and its staff accountable and protect your family member from further harm:

1. Document the abuse or neglect by taking photos, speaking to witnesses, and taking notes.
2. Report the issues to a state agency, such as the New Mexico ombudsman program.
3. Consult a nursing home abuse attorney about your legal options for compensation.
4. Consider relocating the resident to a safer nursing home in New Mexico to protect them from further harm.

Contact Our Nursing Home Abuse Lawyers Today

Nursing home abuse lawyers in New Mexico will play a crucial role in your abuse or neglect claim. Our team at the Nursing Home Law Center has over 25 years of experience serving residents who have suffered in facilities just like Silver City Care Center. We will investigate your claim, assess all damages, negotiate for fair compensation, and even represent you in civil court if necessary. 

Our legal services include:

• Free consultation – Speak with an experienced attorney to ask questions about the claims process with no obligation.
• Contingency fee agreement – You owe nothing unless we win your case.
• Building a strong case – We know how to gather compelling evidence to support your claim, including witness statements, security footage, medical records, and expert medical testimony.
• Experience with Genesis Healthcare – Our firm has worked on numerous claims involving facilities managed by Genesis Healthcare.
• Strong track record – We have a 98% success rate with personal injury clients. 

Please contact us today at 800-926-7565 or complete our online form to request a free initial consultation regarding your claim in Silver City, NM. We serve clients throughout the state of New Mexico. Together, we can hold the nursing facility accountable for failing to provide high-quality services, making the lives of all future residents easier. 

Other Genesis Healthcare Facilities We Monitor in New Mexico

• Casa Real – Santa Fe, NM
• Clayton Nursing and Rehabilitation – Clayton, NM
• Clovis Healthcare and Rehabilitation Center – Clovis, NM
• St. Anthony Healthcare and Rehabilitation Center – Clovis, NM
• Bear Canyon Rehabilitation Center – Albuquerque, NM