Hagerstown Nursing Home Abuse & Neglect Attorneys

Hagerstown Maryland Nursing Home Ratings GraphMore than eight million Americans are currently receiving long and short-term care services in nursing facilities, adult day care centers, assisted-living homes and hospices. Nearly all the facilities providing nursing care are run by for-profit corporations, which means the facilities that are entrusted to provide nurturing health and hygiene care to our most vulnerable are required by the stockholders to place profits ahead of the residents’ needs. Unfortunately, the Hagerstown nursing home abuse & neglect attorneys at Nursing Home Law Center LLC have seen a significant shift in the escalating number of civil cases involving mistreatment, neglect and abuse throughout Maryland.

Medicare releases publicly available information every month on all nursing homes in Hagerstown based on the data gathered through inspections, investigations and surveys. Currently, the database shows that inspectors identified serious violations and deficiencies at a staggering 82% (fourteen facilities) of the 17 Hagerstown nursing homes that resulted in serious harm and wrongful death of residents. If your loved one was injured, abused, mistreated or died unexpectedly from neglect while living in a nursing facility in Maryland, you have legal rights to ensure justice. We urge you to contact the Hagerstown nursing home abuse & neglect lawyers at Nursing Home Law Center (800-926-7565) today to schedule a free, no-obligation case review to discuss a financial compensation lawsuit.

Nearly 150,000 individuals reside in Hagerstown and Washington County, including more than 21,000 senior citizens. The limited number of nursing facilities and the high percentage of elderly population in the community has placed a serious demand on the number of beds needed to meet the demands of the disabled, rehabilitating and aging. Sadly, abuse, neglect and mistreatment are usually the result of overworked nursing staff in an overcrowded environment.

Hagerstown Nursing Home Resident Health Concerns

Many overcrowded and understaffed nursing homes provide substandard care. Because of that, our Maryland elder abuse attorneys have stood tall as advocates for victimized nursing home residents statewide. We continually review, assess and evaluate publicly available information outlining health concerns, opened investigations and filed complaints against nursing homes gathered from national databases including Medicare.gov.

Comparing Hagerstown Area Nursing Homes

Our Washington County nursing home neglect attorneys have posted the list below detailing facilities throughout the Hagerstown area currently maintaining below standard ratings compared to other homes nationwide. In addition, we have added our primary concerns by detailing cases involving understaffing, medical oversights, reduced services, abuse, neglect and healthcare fraud.

Information on Maryland Nursing Home Abuse & Negligence Lawsuits

Our attorneys have compiled data from settlements and jury verdicts across Maryland to give you an idea as to how cases are valued. Learn more about the cases below:

Overall Rating of 17 Nursing Homes
    Rating: 5 out of 5 (1) Much above average
    Rating: 4 out of 5 (1) Above average
    Rating: 3 out of 5 (1) Average
    Rating: 2 out of 5 (9) Below average
    Rating: 1 out of 5 (5) Much below average
August 2018

NMS HEALTHCARE OF HAGERSTOWN
14014 Marsh Pike
Hagerstown, Maryland 21742
(301) 733-8700

A “For-Profit” 206-certified bed Medicaid/Medicare-participating facility

Overall Rating – 1 out of 5 possible stars

1 star rating

Primary Concerns –

Failure to Provide Visitors and Other Care Coordinators Access to the Resident in a Timely Manner When Requested

In a summary statement of deficiencies dated 12/09/2015, a complaint investigation against the facility was opened for its failure to “immediately allow residents outside care coordinator reasonable access to visit a resident when requested.”

The state surveyor initiated a complaint investigation after a review of a resident’s allegations that the resident “was not granted immediate access by an outside care coordinator who was assigned to help [the resident] secure other living arrangements outside of the facility. The complaint also stated that it appeared the facility staff were restraining [the resident] in his/her room, preventing visitors and verbally abusing [the resident].”

The state survey conducted an interview with the resident’s outside care coordinator at 2:38 PM on 12/02/2015 who stated they “had come to the facility to speak with [the resident] about securing housing in the community [… and after knocking on the resident’s door and hearing the resident] state please come in [the coordinator] was unable to open [the resident’s] door when pushed. [The coordinator indicated they had to] push harder on the door and again heard [the resident say] please come in [before] finally opening the door enough to get [their] head in the door and that is when [they] saw the Social Service Associate had his/her foot against the back of open bracket the resident’s] door it was blocking the door from opening.”

The outside care coordinator arriving to see the resident stated “that the Terrace Unit Nursing Manager was observed standing beside the Social Service Associate at the time […and said] ‘excuse me, why are you blocking the door?’” The outside coordinator indicated that there was no response from either individual at first until the Terrace Unit Nursing Manager stated “that they were trying to prevent an exodus.”

The resident’s outside care coordinator that’s indicated that the resident “was observed on the other side of [their] bed away from the door to the room. The survey determine the facility staff were restricting [the resident] from a visitor. The facility staff must allow [the resident] outside care corner reasonable access to visit [the resident] when given permission.”

Our Hagerstown nursing home neglect attorneys recognize that failure to provide access to outside visitors in a timely manner when requested strips away the resident’s right to dignity and respect. In addition, the deficient practice by the nursing staff at NMS Healthcare of Hagerstown might be considered abuse or mistreatment of the resident.

WILLIAMSPORT NURSING HOME
154 N. Artizan Street
Williamsport, Maryland 21795
(301) 223-7971

A “Not for Profit” 112-certified bed Medicaid/Medicare-participating facility

Overall Rating – 2 out of 5 possible stars

2 stars rating

Primary Concerns –

Failure to Assess Changes in a Resident’s Pain, Notify the Physician of the Changes and Follow the Resident’s Care Plan

In a summary statement of deficiencies dated 07/28/2015, a complaint investigation was opened against the facility for its failure to “follow a resident’s plan of care by using two staff members to transfer or move between surfaces” and a failure “to assess changes in a resident’s pain” and a failure “to notify the physician of the changes.”

The state surveyor indicated that the resident in question “demonstrated signs and symptoms of moderate to severe pain for full week (from 04/23/2015 through 05/01/2015) without adequate or effective assessment or treatment.

The complaint investigation was initiated on 06/30/2015 when it was revealed that there was an allegation that the resident “was found to have bilateral leg fractures.” The State Investigator Reviewed the Resident’s Close Medical Record revealing the ADL (Activities of Daily Living) Care Plan initiated 10/17/2014 “which required the nursing staff to use two staff members to transfer [the resident] between surfaces. The ADL care plan was developed due to [the resident’s] cognitive deficits, history of bilateral femur fractures and weakness.”

The initial review of the resident’s close medical record on 06/30/2015 “revealed nursing documentation [that night at 4 PM on 04/23/2015 that the resident] was resistant, hit a staff during transfers and p.m. care, and complained of his/her legs hurting.”

A Licensed Practical Nurse in charge of providing the resident care was interviewed by the state surveyor on 07/16/2015 at 3:00 PM who indicated that they “did not recall seeing [the resident] out of his/her bed and seated in his/her chair during the evening shift on 04/23/2015 [nor did the LPN] assist, nor did [the LPN] know-how [the resident] was transferred to the wheelchair or back to bed that evening.”

The State investigator conducted a 07/01/2015 interview with a Geriatric Nursing Assistant

(GNA) providing resident care that evening. However, the GNA was “not assigned to the resident but stated they were “never asked me [the GNA in charge of providing the resident care] to assist with transferring [the resident] into his/her wheelchair or bed during the evening shift on 04/23/2015.”

During an interview another GNA providing resident care that evening, that Geriatric Nursing Assistant stated after 7 PM on 04/23/2015 to help assist [the GNA in charge of providing the resident care] but [the resident] was already back in bed.” That GNA stated that they “heard [the resident] screaming at approximately 7:20 PM on 04/23/2015 and thought [the GNA in charge of providing that resident care] was in the room with [the resident] at the time.

During an interview with the LPN in charge of providing that resident care the evening of the incident, the Licensed Practical Nurse indicated that they “did not assess report [the resident’s] complaints of [their] legs hurting.”

The state surveyor noted that the resident’s 04/24/2015 Therapy Notes revealed that the resident “was very agitated and combative this date and refused to participate […and] had been complaining of bilateral lower extremity leg pain all day.”

“An x-ray performed later on in the day on 04/27/2015 revealed the comminuted impacted [retracted diagnoses] distal femur at the total knee prosthesis with moderate angulation.”

Our Williamsport nursing home neglect attorneys recognize failing to provide adequate services and follow a resident’s Plan of Care to transfer a resident requiring assistance increases the potential of serious injury or life-threatening harm to the resident. The deficient practice of the nursing staff and not providing adequate assistance when transferring the resident and failure to notify the physician of the changes violates both state and federal nursing home regulations. These failures might be considered negligence or mistreatment of the resident.

REEDERS MEMORIAL HOME (SFF)
141 South Main Street
Boonsboro, Maryland 21713
(301) 432-5457

A “For-Profit” 157-certified bed Medicaid/Medicare-participating facility

Overall Rating – 1 out of 5 possible stars

1 star rating

Primary Concerns –

Failure to Provide the Best Treatment and Care to Residents Who Have a Mental or Psychosocial Problem Adjusting

In a summary statement of deficiencies dated 10/30/2015, a notation was made during an annual licensure and certification survey by a state investigator concerning the facility’s failure to “provide appropriate urgent interventions timely for [a resident at the facility] when there was more than 24 hour delay sending the resident out to a higher level of care after the facility was notified of a suicidal threat the resident made via social media to his/her girlfriend/boyfriend.” The deficient practice of the nursing facility “resulted in an immediate jeopardy past noncompliance.” The failure the facility was evident for a resident “review for hospitalization.”

In addition, the state surveyor noted the facility also failed “to immediately notify the physician and dietitian of a significant weight gain for two [residents at the facility].”

The deficient practice was noted after the state surveyor conducted a review of the resident’s facility documentations and 10/28/2015 admittance medical record along with hospital documentation confirming “that the resident was admitted [with] low blood sugar and suicidal ideation, was evaluated and returned to the facility.”

The state surveyor noted that the facility’s Interdisciplinary Progress Notes and Nursing Progress Notes on the day prior to the resident’s transferred to the hospital indicate “that a phone call was received from the resident’s girl/boyfriend that the resident had told him/her that his sister had brought him/her some Crystal Light, that the resident had opened it him/herself, and was drinking it as just a liquid, thinking he/she would asphyxiate him/herself.”

The surveyor noted that “the resident’s record failed to reveal a SBAR [Situation, Background Assessment Recommendation used to report and document a change in a resident’s condition, assessment and interventions and response] had been completed on that date [the incident was reported].” In addition, the record “failed to reveal documentation that the physician, the resident’s guardian and the facility supervisor had been notified of the resident’s [behavior of suicidal ideation].”

However, by 09/16/2015, the SBAR form had been completed and indicated “that the resident’s girl/boyfriend reported that he/she was receiving social media messages from [the resident] indicating the resident was going to drink thin liquids to aspirate (choke) and kill her/himself. The resident’s girl/boyfriend called the nurses’ station and told the nurse.” The resident’s primary care physician was notified of the suicidal ideations at 5 PM that day which initiated the resident’s transfer to the hospital.

The Unit Manager on duty “was made aware that the progress notes did not reflect that anyone was notified her that interventions were initiated on 09/15/2015 after [the LPN on duty that night] was made aware of the resident’s suicidal statements.” The facility’s Administrator revealed that the Unit Manager notified them the next day.”

Because of the findings by the state investigator, it was noted that “a Condition of Immediate Jeopardy (IJ) past non-compliance was declared [for the facility] failing to notify other staff on the team and failing to develop and provide urgent intervention (s) after [the resident] had expressed suicidal ideation with a plan.”

Our Boonsboro nursing home neglect attorneys recognize the failing to provide the best treatment and care to residents who have mental or psychosocial problems could place their health and well-being in jeopardy, especially if the resident is expressing suicidal ideation. The deficient practice at Reeders Memorial Home might be considered mistreatment or negligence because their actions caused an Immediate Jeopardy and their failure to notify others or provide urgent intervention could have resulted in serious injury or harm to the resident.

CARROLL LUTHERAN VILLAGE
200 St. Luke’s Circle
Westminster, Maryland 21157
(410) 848-0225

A “Not for Profit” Church-related 103-certified bed Medicaid/Medicare-participating facility

Overall Rating – 2 out of 5 possible stars

2 stars rating

Primary Concerns –

Failure to Provide Residents an Environment Free of Accident Hazards and Provide Adequate Supervision to Prevent an Avoidable Accident

In a summary statement of deficiencies dated 03/20/2015, a complaint investigation against the facility was opened for its failure to “provide a resident with a safe environment and enough supervision, during care, to prevent the resident from receiving skin tear to the right hand.” The state surveyor conducting an investigation into the complaint noted that the allegation involved a resident’s hand being injured during morning care on 02/12/2015.”

The state surveyor reviewed the resident’s 03/18/2015 medical records revealing that the resident “was dependent upon the facility staff for some aspects of care.”

The complaint investigation was initiated after the state surveyor conducted a review of the facility investigation report into the Resident’s “hand injury revealed a statement by [a nurse] indicating that [a Geriatric Nursing Assistant] went into [the resident’s] room on 02/12/2015 at approximately 6:30 AM to provide morning care [… when] the resident was yelling and grabbing at [the GNA].” The findings by the state surveyor indicated that the resident grabbed the Geriatric Nursing Aide (GNA) by the arm when the GNA removed the resident’s hand and used the resident’s “hand to roll the resident over [before reporting that the resident] had received a skin tear to the right hand.

The state surveyor conducted a 03/19/2015 10:25 AM interview with the GNA providing the resident care who stated that they “were providing care to [the resident] on [that morning and was attempting to get the resident] changed and dressed.” This was the first time that the GNA “had ever provided care to [that resident and believed that the resident hit his] hand on the side rail during care, and that is how [the resident] received a skin tear to the right hand.”

That same day at 12:05 PM, the GNA stated that they heard the resident “screaming on the morning of 02/12/2015 [and noted that the resident] can get agitated times, has fragile skin [and that when entering the resident’s room that morning and observe the resident] was visibly upset and had a skin tear to the right hand […and the] and was bleeding.”

Our Westminster nursing home neglect attorneys recognize that failing to provide residents an environment free of accident hazards and failing to provide adequate supervision to prevent an avoidable accident could place the health and well-being of the resident in jeopardy. The deficient failure of the nursing staff at Carroll Lutheran Village might be considered negligence or mistreatment.

For additional information on Maryland laws and information on nursing homes look here.

Nursing Home Abuse & Neglect Resources

If you are looking for information on a specific facility or an attorney, please see links below to respective locality pages.

Client Reviews
★★★★★
Jonathan did a great job helping my family navigate through a lengthy lawsuit involving my grandmother's death in a nursing home. Through every step of the case, Jonathan kept my family informed of the progression of the case. Although our case eventually settled at a mediation, I really was impressed at how well prepared Jonathan was to take the case to trial. Lisa
★★★★★
After I read Jonathan’s Nursing Home Blog, I decided to hire him to look into my wife’s treatment at a local nursing home. Jonathan did a great job explaining the process and the laws that apply to nursing homes. I immediately felt at ease and was glad to have him on my side. Though the lawsuit process was at times frustrating, Jonathan reassured me, particularly at my deposition. I really felt like Jonathan cared about my wife’s best interests, and I think that came across to the lawyers for the nursing home. Eric