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Troy Hills Center Nursing Home Violations and Ratings
Troy Hills Center is a skilled nursing facility located in Parsippany, New Jersey. It offers post-hospital services, short-term rehabilitation, long-term care, and respite care. Genesis Healthcare, a large parent company that oversees 200 nursing homes nationwide, manages the facility.
Despite the number of residents who have been served well at Troy Hills Center, many have not fared the same way. A history of violations and deficiencies at this facility for senior care in Parsippany has allowed abuse, neglect, and mistreatment to occur.
The Nursing Home Law Center is prepared to guide you through the claims process. Our team can help you assess damages, obtain evidence, negotiate for fair compensation, and even represent you in civil court if necessary. Contact us today for a free consultation about your claim involving Troy Hills Center in Parsippany, NJ.

Quick Facts: Troy Hills Center – Parsippany, New Jersey
- Address: 200 Reynolds Ave, Parsippany, NJ 07054
- CMS Overall Rating: 2 out of 5 stars
- Health Inspections Rating: 1 out of 5 stars
- Staffing Rating: 3 out of 5 stars
- Quality Measures Rating: 5 out of 5 stars
- Federal Fines (Last 3 Years): 1 fine of $226,600
- Payment Denials (Last 3 Years): 0
- Ownership Type: For-profit Corporation
- Total Bed Capacity: 130
- Consumer Alert: No
What Services Does Troy Hills Center Offer?
If you plan to send your family member to Troy Hills Center or move to the facility yourself, there are many services available for residents. Even though the history of violations is concerning, many have positive experiences at this facility.
Here are some notable services offered at Troy Hills Center:
- Respite care
- Palliative care
- Rehabilitation therapy
- Physical therapy
- Orthopedic rehabilitation
- Total parenteral nutrition
- Colostomy care
- Dementia care
- Podiatry care
- Psychiatric services
- Wound care
- Hospice care
- Pain management
- Dietary and nutritional support
- Discharge planning
- Medication management
- Recreation activities
CMS Ratings: What They Mean For You
The Centers for Medicare and Medicaid Services is a federal entity that helps regulate nursing homes in the United States. One tool this department has created is the CMS rating system. Each nursing home receives four scores within a five-star rating system. The scores fall into the following categories: Overall, health inspections, staffing, and quality measures.
Here is what the individual scores mean:
- 1 star – Much below average
- 2 stars – Below average
- 3 stars – Average
- 4 stars – Above average
- 5 stars – Much above average
Based on these metrics, Troy Hills Center has a concerning assessment from CMS. Although the facility has a five-star rating for quality measures, all other categories are average at best. Therefore, if you are looking for senior care in Parsippany, NJ, it may be best to look for higher-quality nursing homes.
Sample Settlements for Nursing Home Abuse
Here are some sample settlements you could obtain depending on the extent of your suffering.
- Pressure ulcer injuries: $150,000 – $400,000+
- Falls with fractures or head trauma: $250,000 – $500,000+
- Severe neglect resulting in death: $500,000 – $1,000,000+
- Sexual abuse cases: $1,000,000 in many cases, depending on severity
The value of your abuse or neglect claim depends on the extent of your legal damages and the strength of the evidence.

Recent Violations and Citations at Troy Hills Center
CMS data tells us that Troy Hills Center in Parsippany, New Jersey, has struggled to maintain professional standards. The most recent standard inspection resulted in twenty health citations, which far exceeds the national average of 9.6. This nursing home is also a Special Focus Facility candidate, which means CMS is paying close attention to its practices due to past violations.
Here are some specific violations and deficiencies in recent years:
- A failure to honor the resident’s right to a safe, clean, comfortable, and homelike environment.
- A failure to provide appropriate treatment according to the resident’s care plan and preferences.
- A failure to ensure the facility was well run and used its resources efficiently.
- A failure to provide and implement an infection prevention and control plan.
- A failure to perform COVID-19 testing on staff and patients.
- A failure to keep the nursing home area free of accident hazards.
- A failure to provide enough nursing staff to meet the everyday needs of all residents.
- A failure to observe each nurse aide’s job performance and give adequate training.
- A failure to procure food from approved sources and serve it according to professional standards.
- A failure to ensure that drugs and biologicals were securely locked away and labeled properly.
- A failure to reasonably accommodate the needs and preferences of all residents.
- A failure to provide care and assistance with daily living activities to residents who needed them.
How These Violations Harm Residents
In nursing homes, assisted living is an essential aspect of high-quality services. When staff fail to meet professional standards, residents could be subjected to abuse, neglect, and mistreatment. This type of suffering can cause physical and emotional consequences.
Physical Harm
Abuse, neglect, and mistreatment can cause physical harm to a resident’s body. Here are some potential consequences of nursing home violations:
- Increased risk of infections, sepsis, physical injuries, and bed sores (pressure ulcers)
- Delayed responses to emergencies
- Malnutrition
- Medication errors
- Fall injuries
- Broken bones
- Contusions
- Declining health conditions
- Failing personal hygiene
Emotional and Psychological Toll
The impact of mistreatment is often felt long after physical healing has occurred. Here are some of the emotional side effects of nursing home neglect or abuse:
- Loss of trust in caregivers
- Withdrawal from normal activities
- Disinterest in eating food
- Frustration with staff, other residents, or family members during a visit
- Anxiety, fear, and depression
- Isolation from social activities
- Declining mental health
Legal Rights for Nursing Home Residents in New Jersey
Assisted living facility residents in New Jersey have specific rights protected by state and federal laws. Here are some regulations all nursing facilities in this state must follow.
- The Federal Nursing Home Reform Act of 1987 states that all nursing home residents have the right to a dignified existence, the right to participate in social activities, the right to be comfortable, and the right to be protected from all types of abuse.
- New Jersey Revised Statutes Section 30:13-5 states that all residents have the right to unrestricted communication, including private visitations, at reasonable hours.
- Section 30:13-5 also grants residents the right to a safe and decent living environment.
What to Do if You Suspect Abuse or Neglect
In most cases, it is a family member or friend who will first notice the signs of abuse in their loved ones. These signs may include unexplained injuries, broken bones, withdrawal, behavioral changes, poor hygiene, declining health, and missing possessions.
Here is what you should do if you pick up on any warning signs at Troy Hills Center:
- Document the abuse or neglect by taking photos, speaking to witnesses, and taking notes.
- Report the issues to a state agency, such as the New Jersey ombudsman program.
- Consult a nursing home abuse attorney about your legal options for compensation and improving the situation via the claims process.
- Consider relocating the resident to a nursing home with safer living options in New Jersey to protect them from further harm.
Contact Our Nursing Home Abuse Lawyers Today
A New Jersey nursing home abuse attorney can play an important role in improving senior care near Parsippany, NJ. If residents are suffering from abuse or neglect, they can hold the at-fault parties accountable via lawsuits. Your claim will have a better chance of success with the Nursing Home Law Center on your side. Our team knows what it takes to build compelling cases and secure maximum compensation for our clients.
Our legal services include:
- Free consultation – Speak with an expert attorney about your case before committing to any legal action.
- Contingency fee agreement – Forget about upfront legal fees because you owe nothing unless we win your case.
- Experience with Genesis Healthcare – Our firm has handled numerous cases against Genesis Healthcare facilities.
- 98% success rate – Working with a successful law firm can make all the difference in your pursuit of compensation.
Contact us today at 800-926-7565 or complete our online form to request a free initial consultation about your claim in Parsippany, NJ. We serve clients throughout the state and are prepared to guide you through the entire legal process.

Other Genesis Healthcare Facilities We Monitor in New Jersey
- Holly Manor Center – Mendham, NJ
- Arbor Glen Center – Cedar Grove, NJ
- Maple Glen Center – Fair Lawn, NJ
- Jersey Shore Center – Eatontown, NJ
- Southern Ocean Center – Manahawkin, NJ