Experienced Attorneys Protecting the Rights of the Neglected and Abused
The Nursing Home Law Center is committed to providing the legal resources necessary to hold negligent facilities accountable.
Casa Real Nursing Home Violations and Ratings
Casa Real is a skilled nursing facility located in Santa Fe, New Mexico. The parent company that manages this facility is Genesis Healthcare, a conglomerate that operates roughly 200 nursing homes and senior living centers across multiple states.
Services offered at this facility include post-hospital care, short-term rehabilitation, long-term rehabilitation, and respite care. Unfortunately, this nursing home has a history of violations and poor ratings, making it a potentially hazardous environment for elderly residents. Many residents have suffered from abuse, neglect, mistreatment, or poor facility practices.
If you or a loved one has been harmed by the nurses or other staff members at Casa Real, our team at the Nursing Home Law Center can help. We will guide you through the injury claim process to recover compensation for legal damages if you have been abused or neglected. Contact us today to schedule a free consultation with expert nursing home abuse lawyers.
Quick Facts: Casa Real – Santa Fe, New Mexico
- Address: 1640 Galisteo St., Santa Fe, NM 87505
- CMS Overall Rating: 1 out of 5 stars
- Health Inspections Rating: 1 out of 5 stars
- Staffing Rating: 1 out of 5 stars
- Quality Measures Rating: 1 out of 5 stars
- Federal Fines (Last 3 Years): 5 totaling $462,055
- Payment Denials (Last 3 Years): 4
- Ownership Type: For-profit LLC
- Total Bed Capacity: 118
- Consumer Alert: Yes
What Services Does Casa Real Offer?
Casa Real provides many services for the resident community in Santa Fe, including:
- Long-term care
- Neurological care and rehabilitation
- Respite care
- Dementia care
- Psychiatric services
- Orthopedic rehabilitation
- Palliative care
- Pain management
- Wound care
- Cultural, educational, religious, and social activities
- Dietary and nutritional management
CMS Ratings: What They Mean For You
The Centers for Medicare and Medicaid Services created a five-star scoring system to assess nursing homes nationwide. These ratings are designed to help consumers learn about the quality of various nursing centers. Each facility receives an overall score based on ratings in three separate categories: health inspections, staffing, and quality measures.
A one-star rating is considered “much below average.” Three stars is an average score. Five stars is considered “much above average.”
Casa Real has one-star ratings across the board, accompanied by a consumer alert, which suggests a significant struggle to provide high-quality care to residents in the community. It also has a history of payment denials and fines, further indicating that its violations are severe in nature.
Sample Settlements for Nursing Home Abuse
Every case is different when residents are abused or neglected in nursing homes. Our team of expert attorneys has helped numerous victims secure compensation in the past.
Here are some sample settlements you could obtain depending on the extent of your suffering.
- Pressure ulcer injuries: $150,000 – $400,000+
- Falls with fractures or head trauma: $250,000 – $500,000+
- Severe neglect resulting in death: $500,000 – $1,000,000+
- Sexual abuse cases: $1,000,000 in many cases, depending on severity
The value of your abuse or neglect claim depends on the extent of your suffering, the medical costs endured, and the strength of the evidence supporting your case.
Recent Violations and Citations at Casa Real
Residents at this nursing home have suffered because of numerous violations by the nursing staff and administrators. In the past three years, this Santa Fe nursing home has received 37 citations from the Centers for Medicare and Medicaid Services, compared to the national average of 9.6.
In the past three years, 22 complaints have led to citations, which is also a highly concerning figure. Many of these citations have resulted in fines against the facility for providing poor services or failing to protect residents from harm.
Here are some of the issues mentioned in recent inspection and complaint reports:
- A failure to prevent all forms of abuse and neglect on multiple occasions.
- A failure to report incidents of abuse in a timely manner.
- A failure to keep medical records private.
- A failure to provide appropriate ulcer care.
- A failure to keep the resident’s private room safe, comfortable, and clean.
- A failure to provide enough food and fluids to maintain a resident’s health.
- A failure to ensure all drugs were correctly labeled and locked away.
- A failure to procure food from approved and healthy sources.
- A failure to provide appropriate treatment according to each resident’s individual care plan.
- A failure to provide enough nursing staff to meet the needs of all residents daily.
- A failure to make sure the facility is safe and hazard-free for all residents.
- A failure to inform the resident, their doctor, and their family members of changes that affect the resident.
- A failure to create and implement an effective infection control program to prevent the spread of diseases in the facility.
How These Violations Harm Residents
Physical Harm
Often, the abuse or neglect of residents by nursing home staff leads to physical or medical harm. Here are some examples of harm that could befall a resident at Casa Real:
- Increased risk of infections, physical injuries, and bed sores (pressure ulcers)
- Delayed responses to emergencies
- Medication errors
- Fall injuries
- Broken bones
- Contusions
- Declining health conditions
- Failing personal hygiene
Emotional and Psychological Toll
The impact of nursing home abuse and neglect can also be psychological. In a nursing home abuse and neglect case, many of these concerns could be assessed as non-economic damages, increasing the potential settlement amount.
Residents who are mistreated could suffer from the following problems:
- Loss of trust in caregivers
- Withdrawal from normal activities
- Disinterest in eating food
- Frustration with staff, other residents, or family members during a visit
- Anxiety, fear, and depression
- Isolation from social activities
- Declining mental health
Legal Rights for Nursing Home Residents in New Mexico
Here are some relevant laws that grant protections to nursing home residents in New Mexico.
- New Mexico statute section 30-47-4 states that anyone who abuses a resident and causes physical or psychological harm may be guilty of a fourth-degree felony.
- New Mexico statute section 30-47-9 states that anyone who is paid to provide care or services to a resident is legally required to report suspected abuse or neglect.
- The federal Nursing Home Reform Act of 1987 guarantees residents certain rights, such as the right to dignity, the right to participate in social activities, and the right to be protected from physical and mental abuse.
What to Do if You Suspect Abuse or Neglect
Taking the proper actions can make the difference between saving your loved one from abuse and allowing it to continue. It is essential to be vigilant for the signs of abuse or neglect whenever you visit your loved one in their room.
If you hope to hold the facility and its staff responsible for poor treatment, you must follow these steps:
- Document everything by taking photos, speaking to witnesses, and taking notes.
- Report the issues to a state agency, such as the New Mexico ombudsman program.
- Consult a nursing home abuse attorney about your legal options.
- Consider relocating the resident to a safer nursing home in Santa Fe if they are in immediate danger.
Contact Our Nursing Home Abuse Lawyers Today
A New Mexico nursing home abuse lawyer knows what is required to secure compensation for legal damages like medical bills, emotional distress, and pain and suffering. We understand how important it is for residents to be treated with respect, especially if they have been abused or neglected.
We provide numerous legal services to help you build a strong case, including:
- Contingency fee agreement – Instead of worrying about a lawyer’s billable hours, you owe nothing unless we win
- Free consultations – Ask questions about the legal process or your case with no obligation
- Negotiation experience – Fighting insurance companies for fair compensation so your losses are covered
- Higher chance of success – Our firm has a 98% success rate with personal injury claims
- Experience with Genesis Healthcare facilities
Contact us today at 800-926-7565 or complete our online form to request a complimentary consultation about your claim in Santa Fe. We serve clients all across the state of New Mexico.
Other Genesis Healthcare Facilities We Monitor in New Mexico
- Clayton Nursing and Rehabilitation – Clayton, NM
- Clovis Healthcare and Rehabilitation Center – Clovis, NM
- St. Anthony Healthcare and Rehabilitation Center – Clovis, NM
- Bear Canyon Rehabilitation Center – Albuquerque, NM
- Mission Arch Center – Roswell, NM