Windermere Health and Rehabilitation Center Abuse and Neglect Lawyers

SavaSeniorCareMany families have no other option than to turn over the care provisions of their loved one to a nursing facility to ensure that they receive the best hygiene assistance and medical care. While there have been significant advancements in nursing home services in recent years, many Richmond County nursing home residents have become victims of neglect and abuse.

If your loved one was mistreated while they lived in a nursing home, rehabilitation center or system living facility, the Georgia Nursing Home Law Center attorneys can provide immediate legal intervention. Let our team of lawyers work on your behalf to ensure your family is adequately compensated for your damages.

Windermere Health and Rehabilitation Center

This nursing home is a Medicare and Medicaid-participating "for-profit" center providing cares and services to residents of Augusta and Richmond County, Georgia. The 120-certified bed nursing facility is located at:

3618 J Dewey Gray Circle
Augusta, Georgia 30909
(706) 860-7572
Windermere Health and Rehabilitation Center

In addition to providing around-the-clock skilled nursing care, Windermere Health and Rehab Center offers other services including memory/dementia care, long-term care, and rehabilitative care involving physical, speech and occupational therapies.

Fined $418,893 for substandard care

Financial Penalties and Violations

Both Georgia and the federal government can impose a monetary fine or deny payments through Medicare when a nursing facility has been found to violate established regulations and rules. The higher the monetary fine, the more serious the violation is that likely harmed or could have harmed one or more residents at the nursing home.

Within the last thirty-six months, federal investigators imposed a massive monetary fine of $418,893 against Windemere Health and Rehab Center on August 5, 2016, citing substandard care. Also, Medicare denied payment for services rendered on the same day.

The nursing home received seventeen formally filed complaints and self-reported seven serious issues that all resulted in citations. Additional information concerning the facility can be reviewed on the Georgia Nursing Home Reporting Website.

Augusta Georgia Nursing Home Safety Concerns

One star rating

Our attorneys obtain and review data on every Georgia long-term care home from various online publically available sources including the GA Department of Public Health website and

According to Medicare, this facility maintains an overall rating of one out of five stars, including one out of five stars concerning health inspections, three out of five stars for staffing issues and three out of five stars for quality measures.

  • Failure to Immediately Notify the Resident, the Resident's Doctor or the Resident's Responsible Party of a Serious Decline in Their Medical Condition - citation date August 5, 2016

  • According to investigators, the nursing home "failed to notify the Physician of a resident's status change as evidenced by a failure to obtain Physician's orders." The nursing Home also "failed to notify the Physician for pain related to [the resident] and the facility failed to notify the Physician that an ordered antibiotic was not administered until two days after it was ordered for [another resident]."

    The state surveyors determined that the facility's "noncompliance with one or more requirements of participation had caused, or had the likelihood to cause, serious injury, harm, impairment, or death to residents" and declared an Immediate Jeopardy at the nursing home. Even though the state received a Credible Allegation of Compliance by the nursing home to make changes, it was deemed to be "not acceptable" so the Immediate Jeopardy remained ongoing.

    The investigators reviewed the resident's Treatment Administration Record the documented the resident's "pressure sores on the bilateral heels." However, "there is no indication of the staff [notifying] the Physician and obtaining treatment for [the resident's sores]. Furthermore, there was no indication that staff notified the Physician about the red sacral area [to] obtain and initiate treatment to prevent the red area on the sacrum from deteriorating."

  • Failure to Develop Policies That Prevent Mistreatment, Neglect or Abuse of Residents - citation date August 5, 2016

  • The nursing home failed to "conduct pre-employment reference checks for one of nine employee files reviewed and failed to thoroughly investigate and report an allegation of misappropriation of property for one resident and an allegation of staff-to-resident physical abuse for [another] resident."

    The nursing home also "failed to report to the State agency two allegations of resident-to-resident sexual abuse for four residents and a visitor to resident verbal abuse for [another resident] in the required time frames.

  • Failure to Ensure Residents Receive Proper Treatment to Prevent New Bedsores or Heal Existing Pressure Sores - citation date August 5, 2016

  • The nursing home "failed to have an effective pressure sore recognition and management program as evidenced by a failure to perform consistent weekly skin assessment for residents at risk for skin breakdown."

    The nursing home also failed to "identify pressure sores on admission, and readmission [to] notify the Physician and initiate treatment timely." There was also a "failure to obtain an assessment timely for identifying pressure sores [and a] failure to perform treatments as ordered by the Physician to facilitate wound healing."

Want More Information About Windermere Health and Rehabilitation Center? Our Lawyers can Help

Were you the victim of mistreatment while living at Windermere Health and Rehabilitation Center? Contact the Georgia nursing home abuse lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Richmond County victims of abuse and neglect in all areas including Augusta.

Our legal team never charges potential clients to discuss your case through an initial claim consultation. Also, we offer a 100% "No Win/No-Fee" Guarantee, meaning you will not owe us any money unless we have received a monetary recovery on your behalf. All information you share with our law offices will remain confidential.


Client Reviews

Jonathan did a great job helping my family navigate through a lengthy lawsuit involving my grandmother's death in a nursing home. Through every step of the case, Jonathan kept my family informed of the progression of the case. Although our case eventually settled at a mediation, I really was impressed at how well prepared Jonathan was to take the case to trial. Lisa
After I read Jonathan’s Nursing Home Blog, I decided to hire him to look into my wife’s treatment at a local nursing home. Jonathan did a great job explaining the process and the laws that apply to nursing homes. I immediately felt at ease and was glad to have him on my side. Though the lawsuit process was at times frustrating, Jonathan reassured me, particularly at my deposition. I really felt like Jonathan cared about my wife’s best interests, and I think that came across to the lawyers for the nursing home. Eric