Every nursing home in California has a legal obligation to provide each patient with the highest level of care according to established standards of quality. Unfortunately, many nursing staff will fail to follow the traditional procedures and protocols that can lead to preventable accidents, injuries, and the development of life-threatening bedsores.
If your loved one was injured while residing in Ventura County nursing facility, contact the California Nursing Home Law Center Attorneys now for help. Our team of abuse prevention lawyers has successfully resolved many compensation cases just like yours, and we can help your family too.
This Medicare and Medicaid-participating facility is a "for-profit" center providing services to residents of Thousand Oaks and Ventura County, California. The 99-certified bed long-term care home is located at:
250 Fairview Rd
Thousand Oaks, California 91361
(805) 494-1233
Windsor Terrace of Westlake Village
In addition to providing around the clock skilled nursing care, Windsor Terrace of Westlake Village offers other services. Additional focused care includes short-term and long term care, and physical, occupational, and speech therapies.
The investigators for the federal government and state of California nursing home regulatory agencies have the legal authority to impose monetary fines or deny payment for Medicare services if the nursing facility is cited for serious violations of rules and regulations.
This nursing facility received twenty-five complaints and self-reported five serious issues over the last three years that resulted in violation citations. Additional information concerning the facility can be reviewed on the comprehensive California Department of Social Services Adult Protective Services Website.
Call (800) 926-7565 Toll-Free for a No Obligation Consultation
The state of California and federal government nursing home regulatory agencies routinely update their care home database system. This list contains historical information of all citations and violations.
According to Medicare, this facility maintains an overall rating of one out of five stars, including one out of five stars concerning health inspections, two out of five stars for staffing issues and four out of five stars for quality measures.
The state investigators determined the nursing home "failed to investigate and report an allegation of abuse for [one resident]. This failure had the potential to result in ongoing abuse with no resident protection.”
The survey team reviewed the complaint documentation dated December 4, 2018 that indicated the week before the resident had stated they were assaulted or attacked by another resident. The injured resident “sustained a skin tear (cut in the skin) and bruises (skin discoloration) on the lower extremities and called the police, as the institution [the facility] was not doing anything about the incident.”
The Director of Nursing indicated to the surveyors that they had heard about the incident and “thought there was no physical contact that occurred between [both residents].” The Director also said that a Licensed Vocational Nurse “performed body checks on the residents, as instructed, [and] did not report back to the Director of Nursing about the results.”
The assaulted resident stated they had gotten up out of bed and found the other resident “attempting to enter the room.” The assaulted resident stated “I told her [the second resident] not to come into the room and she started kicking me, kicking my legs. These are from the assault (referring to the raised bruises on both lower legs and a small skin tear on the left lower leg).” The resident further indicated that a Certified Nursing Assistant saw the attacking resident “and backed the resident’s wheelchair out from the room.”
The injured resident called law enforcement. “Two officers arrived at the facility while [the Licensed Vocational Nurse] was still inside the resident’s room applying the treatment/dressing on the resident’s lower leg.”
The assaulting resident “had no recollection of the event and stated, ‘why would I do that?’” The resident “denied the event occurred.”
The Director of Nursing could not recall the Licensed Vocational Nurse “reporting physical contact.” The surveyors say that “no investigation and reporting documents were located from the facility record during the record review. The facility was not able to present any investigation and reporting documents upon the request of the surveyor.”
The Director of Nursing indicated that “no investigation was done, and the Abuse Coordinator was not notified.” The Director said “it is my fault. I made a mistake.” The facility Administrator said, “I am the Abuse Coordinator and I was not aware of the incident.”
Were you the victim of mistreatment while you lived at Windsor Terrace of Westlake Village? Contact the California nursing home abuse prevention lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Ventura County victims of abuse and neglect in all areas, including Thousand Oaks.
We provide every potential client a free initial case consultation and offer a 100% “No Win/No-Fee” Guarantee. This promise means you will not pay us anything until after we have secured a monetary recovery on your behalf. All information you share with our law offices will remain confidential.
Sources:
Attorney Anthony Lanzone
Licensed in California
Chicago Nursing Home Injury Attorney Nursing Home Law Center LLC Home