Windsor Terrace Healthcare Center

When a nursing home has several egregious incidents of lapses in care, it is a sign that you need to pay extra close attention to how they are caring for your loved one. If the nursing home fails and it harms your loved one, they can be made to pay for the damage they caused, even if your loved one has already passed away. Contact the attorneys at the Nursing Home Law Center to find out the process for filing a claim against a nursing home that could result in financial compensation.

Windsor Terrace Healthcare Center

This nursing home is a 133 bed for-profit facility that offers short and long-stay care to residents of the Los Angeles area. The Medicare/Medicaid approved facility is located at:

7447 Sepulveda Blvd
Van Nuys, CA 91405
(818) 787-3400
Windsor Terrace Healthcare Center

Nursing homes are subject to certain requirements on both the federal and state levels. The regulations are similar between the two and either entity can take action against a nursing home for a particular incident. California nursing home residents can file a complaint with the California Department of Public Health. The state is known as an aggressive enforcer of its rules and will issue multiple fines to nursing homes if the regulator sees fit to do so. Nonetheless, California is known as home to some of the worst nursing homes in the country due to the presence of many large nursing home chains in the state who put profits over the welfare of their residents.

This nursing home is part of a chain of low-performing nursing homes, many of which have received one-star rating. The low ratings indicate a lack of commitment to providing the highest-quality care.

This nursing home received a $2,000 fine from the State of California in 2018. The fine was for incidents of sexual abuse of residents that occurred four years earlier and was a very light punishment given the gravity of the alleged offenses. One resident alleged that a CNA was applying ointment to her body to prevent infection and inserted a finger in her vagina when he did so. In the process, the CNA asked the resident whether it felt good. A second resident made the same exact allegation against the CNA. Although the CAN denied the incident when asked, the nursing home was fined for its failure to ensure that its residents could live in an environment where they were free from sexual abuse.

In 2017, Windsor Terrace received a $15,000 fine from California. This incident involved a resident who had suicide ideation and had been a known risk of attempting to take his life. The facility failed to take the proper precautions and provide the necessary safeguards to protect that resident from himself. The resident eloped from the facility and attempted to jump into traffic. In addition, he also cut his wrists and hands in a suicide attempt. The nursing home staff did not adequately monitor the resident’s mood nor did it check his room to remove dangerous objects. That same year, Windsor Terrace also received a $2,000 fine because a CAN was attempted to transfer a resident on their own and dropped the resident. That particular resident required two staff members to transfer her.

Windsor Terrace received a one-star rating in the area of health inspections. For staffing, while it did not receive one-star, the amount of RN time for each resident was well below the national average. Windsor Terrace had only 24 minutes per resident per day of RN time when the national average is 41 minutes.

With regard to health inspections, Windsor Terrace had five different complaints in 2018 that resulted in an investigation and a subsequent citation. The facility had a recurring problem with infection control. One of the citations was for the fact that the facility failed to take the proper measures in response to a possible bed bug outbreak at the nursing home. Two different residents had signs of being bitten by bed bugs. Nursing homes must provide their residents with a clean and safe environment and must take action immediately if there is anything that can threaten that.

In addition to two citations for infection control, Windsor Terrace also received a citation around that same time for failure to implement resident-specific and relevant interventions after a fall and failure to perform neurological assessments after two residents fell. Nursing homes cannot simply pick the resident up after a fall and do nothing else. Instead, they are required to perform a neurological check and update the resident’s fall intervention plan. Residents who are a known risk of falling require more intensive interventions.

Has Your Loved One Been Injured at Windsor Terrace? Get Legal Help Now

Nursing homes, especially those that underperform, live with the constant threat of litigation, and for good reason. As a result, they have lawyers on retainer to help them fight nursing home lawsuits. This means that they will likely contest your lawsuit until they realize they have no choice but to settle. If they do not settle, you will need to litigate the case. This is why you need a lawyer on your side who has experience in dealing with California nursing homes. The attorneys at the Nursing Home Law Center have this expertise that they can put to work for you and your family. Call them today at (800) 926-7565 to set up your free no-risk case consultation.

Client Reviews
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Jonathan did a great job helping my family navigate through a lengthy lawsuit involving my grandmother's death in a nursing home. Through every step of the case, Jonathan kept my family informed of the progression of the case. Although our case eventually settled at a mediation, I really was impressed at how well prepared Jonathan was to take the case to trial. Lisa
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After I read Jonathan’s Nursing Home Blog, I decided to hire him to look into my wife’s treatment at a local nursing home. Jonathan did a great job explaining the process and the laws that apply to nursing homes. I immediately felt at ease and was glad to have him on my side. Though the lawsuit process was at times frustrating, Jonathan reassured me, particularly at my deposition. I really felt like Jonathan cared about my wife’s best interests, and I think that came across to the lawyers for the nursing home. Eric