Windsor Palms Care Center of Artesia

Lawyers for Abused & Neglected at Windsor Palms Care Center of Artesia

Do you suspect that your loved one has been mistreated while living in a Los Angeles County nursing facility? Are you concerned that their injuries or unexpected death is a result of abuse or neglect by caregivers, employees, or other patients? If so, contact the California Nursing Home Law Center Attorneys now for immediate legal intervention.

Let our team of abuse prevention lawyers work on your behalf to ensure your family receives monetary compensation for your damages. We use the law to ensure that those responsible for causing injuries and harm are held financially and legally responsible. Let us begin working on your case today.

Windsor Palms Care Center of Artesia

This nursing home is a Medicare and Medicaid-participating "for-profit" center providing cares and services to residents of Artesia and Los Angeles County, California. The 296-certified bed nursing facility is located at:

11900 E. Artesia Blvd.
Artesia, California 90701
(562) 865-0271
Windsor Palms Care Center of Artesia

In addition to providing 24/7 skilled nursing care, Windsor Palms Care Center of Artesia offers other services. Additional focused care includes short-term and long term care.

The facility also provides comprehensive rehab services, wound care, pulmonary care, IV (intervenous) care, post-stroke care, enteral nutrition, pain management, hospice, oncology care, dementia and memory care, and physical, occupational, and speech therapies.

Fined $74,554 for substandard care

Financial Penalties and Violations

It is a legal responsibility of state and federal investigators to hold nursing homes accountable if they have violated rules and regulations that harmed or could have harmed a resident. These penalties include monetary fines and the denial of payment for Medicare services.

Within the last thirty-six months, investigators imposed five monetary penalties against Windsor Palms Care Center of Artesia, citing substandard care. These penalties include a $7,500 fine on October 14, 2018, a $42,000 fine on September 05, 2018, a $14,000 fine on June 25, 2018, a $7,000 fine on June 08, 2018, and a $4,054 fine on December 19, 2016, for a total of $74,554. During this time, Medicare denied payment on two occasions including on June 08, 2018, and December 19, 2016, due to a lack of quality care.

This nursing facility received thirty-eight complaints and self-reported twenty-eight serious issues over the last three years that resulted in violation citations. Additional information concerning the facility can be reviewed on the comprehensive California Department of Social Services Adult Protective Services Website.

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Artesia California Nursing Home Safety Concerns

The state of California and the federal government regularly updates its long-term care home database system with complete details of all deficiencies, citations, and violations.

According to Medicare, this facility maintains an overall rating of one out of five stars, including one out of five stars concerning health inspections, three out of five stars for staffing issues and three out of five stars for quality measures.

• Failure to Timely Report Suspected Abuse, Neglect or Theft and Report the Results of the Investigation to Proper Authorities – citation #F609 date January 27, 2019

The state investigators determined the nursing home "failed to report an abuse allegation to the Department of Public Health immediately or within two hours for [one resident]. This deficient practice had the potential to expose the residents in the facility to an environment of abuse and mistreatment.” As a result, the investigators made an unannounced visit “to the facility to investigate a complaint [involving a] facility-reported incident regarding an allegation of abuse.”

A Progress Note indicated that the resident’s family member had informed a Certified Nursing Assistant that the resident “reported being hit or slapped by another resident in the facility.” The CNA asked the resident “if it was true, but [the resident] did not say anything.”

The CNA informed the resident “that if someone hurts her, to report it immediately to the staff.” Although the family member had reported the incident to a Registered Nurse, they “did not want to report it to the Charge Nurse.”

• Failure to Provide Appropriate Pressure Ulcer Care Prevent New Ulcers from Developing – citation #F686 date June 11, 2019

The “facility failed to prevent possible cross-contamination, while performing wound care for [one resident], during a pressure sore dressing change. This deficient practice could result in cross-contamination, infections, and delay wound healing for [the resident].”

The survey team observed a pressure sore dressing change involving the resident with a Licensed Vocational Nurse. However, the nurse failed to follow established protocols when providing the care and did not properly clean the wound, which could lead to additional harm, a delay in healing, or cross-contamination.

Need More Information About Windsor Palms Care Center of Artesia? Let Us Help

Was your loved one mistreated while residing at Windsor Palms Care Center of Artesia? Contact the California nursing home abuse prevention lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Los Angeles County victims of abuse and neglect in all areas, including Artesia.

It is always free to discuss your case with our legal team. We provide a 100% “No Win/No-Fee” Guarantee, meaning you will owe us nothing until we can secure a financial recovery on your behalf. All information you share with our law offices will remain confidential.

Sources:

• Inspection Report - 06/11/2019