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Information & Ratings on Windsor Hills Nursing Center, Oklahoma City, Oklahoma
Attorneys for Mistreated & Abused at Windsor Hills Nursing Center
Does your family have limited options when providing care to your loved one who requires nursing assistance? Has your loved one been neglected or abused while living in an Oklahoma County nursing facility? If so, contact the Oklahoma Nursing Home Law Center Attorneys now for immediate legal intervention.
Let our team of lawyers handle your case to ensure your family receives monetary compensation to recover your damages. We use the law to hold those responsible for causing injury and unexpected death legally and financially accountable. We can begin working on your case today.
Windsor Hills Nursing Center
This nursing center is a "for profit" Medicare and Medicaid-participating facility providing services and cares to residents of Oklahoma City and Oklahoma County, Oklahoma. The 112-certified bed long-term care nursing home is located at:
2416 North Ann Arbor
Oklahoma City, Oklahoma 73127
Windsor Hills Nursing Center
In addition to providing 24/7 skilled nursing care, Windsor Hills Nursing Center offers other services. Additional focused care includes long-term rehab, wound care, diabetes management, nutritional services, post-operative care, peritoneal dialysis, IV (intravenous) therapy, psychological services, and restorative nursing services involving physical, occupational therapies.
Financial Penalties and Violations
It is the legal responsibility of Oklahoma and the federal government investigators to hold nursing homes accountable if they have violated rules and regulations that harmed or could have harmed a resident. These penalties include monetary fines and the denial of payment for Medicare services.
Within the last thirty-six months, investigators imposed four monetary penalties against Windsor Hills Nursing Center, citing substandard care. These penalties include a $9,191 fine on September 07, 2018, a $9,296 fine on April 11, 2017, a $12,999 fine on September 22, 2016, and a $7,938 fine on September 22, 2016, for a total of $39,424. During this time, Medicare denied payment on three occasions including on September 07, 2018, April 11, 2017, and , due to a lack of quality care.
The nursing home also received thirteen complaints over the last three years that resulted in a violation citation. Additional information about this nursing home can be found on the Oklahoma Long Term Care Provider Inspection Search Website.
Oklahoma City Oklahoma Nursing Home Safety Concerns
The state of Oklahoma and Medicare.com routinely update their comprehensive list of deficiencies online to reflect all violations
According to Medicare, this facility maintains an overall rating of one out of five stars, including one out of five stars concerning health inspections, two out of five stars for staffing issues and one out of five stars for quality measures.
- Failure to Provide Every Resident an Environment Free of Accident Hazards and Provide Adequate Supervision to Prevent Avoidable Accidents – citation date November 15, 2018
- Failure to Develop and Implement Policies and Procedures That Prevent Abuse, Neglect, and Mistreatment – citation #607 date November 15, 2018
The nursing home “failed to provide supervision to prevent falls and implement new interventions to prevent further falls for [two residents] who were reviewed for falls.” In one incident, resident “had two falls in two days and sustained a fractured arm, a laceration to her nose that requires seven sutures to close, and two closed head injuries.”
A Nurse’s Note dated October 25, 2018, at 5:41 PM noted that the resident “fell out of her wheelchair onto the floor in the facility’s lobby at 3:15 PM that day. The note documented the resident was bleeding from an abrasion on her right forehead.
Documentation shows that the resident “had been sent to the emergency room for evaluation at 3:30 PM.” The emergency room stated that the resident had “a closed head injury without a concussion, neck strain, and a proximal humeral fracture.”
According to state investigators, “the facility failed to implement their Abuse Policy to ensure reference checks were performed for six [employees].” The failure involved two Licensed Practical Nurses (LPNs), and four Certified Nursing Assistants (CNAs). The deficient practice by the nursing staff and administration “had the potential to affect all seventy-one residents who resided in the facility.”
The surveyors reviewed the employee files and found six employees that had “no documentation of reference checks having been completed.” The surveyors interviewed the Human Resource Director and asked, “where the reference checks were documented. She stated she only documented bad references [and] if she obtained a good reference; she did not document anything.” The Director stated to the surveyor said she was not aware of the facility’s policies and procedures for performing reference checks.
Abused at Windsor Hills Nursing Center? Our Attorneys Can Help
Do you believe that your loved one is the victim of mistreatment, abuse, or neglect while living at Windsor Hills Nursing Center? Contact the Oklahoma nursing home abuse attorneys at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Oklahoma County victims of abuse and neglect in all areas, including Oklahoma City.
Our legal team invites you to discuss your case with us today through an initial, free claim consultation. Also, we provide a 100% “No Win/No-Fee” Guarantee, meaning you will not owe us anything until after we have secured monetary recovery for your family. All information you share with our law offices will remain confidential.