Windsor Gardens Convalescent Center of Hawthorne

Lapses in care at nursing homes are angering to hear about no matter who the senior is that is suffering due to them. When it is your loved one who is harmed by care deficiencies, they become something that you have the power to do something about. The attorneys at the Nursing Home Law Center can work with you to hold a nursing home accountable for failing your family member.

This nursing home is a 99 bed for-profit facility that offers short and long-stay care to residents of the Greater Los Angeles area. The Medicare/Medicaid approved facility is located at:

13922 Cerise Ave
Hawthorne, CA 90250
(310) 675-3304
Windsor Gardens Convalescent Center of Hawthorne

The nursing home must ultimately answer to both state and federal regulators. While the facility must comply with federal regulations, which are very detailed, it is the state who is the primary point of contact with the nursing home on nearly all matters. When there is a necessary inspection or a complaint that is filed, it is the state inspectors who are the first line of regulators to visit the nursing home. Ultimately, they will share their conclusions and recommendations with the federal government, who also has the ability to take a regulatory action against the nursing home. Besides fines, the most severe action that the federal government can take against a nursing home is to suspend it from the Medicare program.

While the Windsor Gardens Convalescent Center of Hawthorne has not received any federal fines or payment denials in the past three years, the nursing home is still significantly worse than the state and national average in many metrics. The facility has been reported to the state and federal regulators many more times than other California nursing homes which has resulted in several enforcement actions and countless deficiency findings.

The nursing home received three fines from the States of California in 2018. The largest fine was for $16,000. In this case, the resident experienced a high elevation of blood sugar, but it was not checked and they did not receive their insulin. The resident was transported to the hospital in critical condition and required four days in intensive care as a result. The facility also received two other fines that year, one for the failure to perform an investigation of an abuse allegation, and another when a truculent staff member refused to change a resident’s diaper when asked.

At the time of this writing in 2019, Windsor Gardens has already been the subject of 17 reported complaints to the California Department of Public Health when the statewide average for this period is two complaints. In 2017, there were 63 complaints to the state regulator. What is remarkable about that number is that there are only 99 beds in the facility, meaning that the nursing home average nearly a complaint per resident. This followed 67 complaints filed the year before.

The nursing home has received 20 citations as a results of complaints filed with the federal regulators over the past three years. The State of California investigates these complaints on behalf of the federal government. Recently, the nursing home received a citation for a failure to adequately supervise a resident who ended up with a toothpick stuck in their throat and required hospitalization.

While Windsor Gardens does not understaff the facility on a notional level, it does have only 22 minutes of RN time per resident per day. This is far below the national average of 40 minutes for each day. A lack of RN staffing affects the quality of the medical care that residents receive since the RNs are on the front line of dealing with resident health issues. This was manifested in a health citation contained in the 2018 inspection report where a resident did not receive the appropriate and required health monitoring, leading to the administration of unnecessary medications. At the same time, this nursing home has been cited for not ensuring that nurses received their required competencies within 90 days after being hired.

On the most recent inspection report dated May 2018, Windsor Gardens received 25 health citations. While California nursing homes are generally more strictly than others across the country on their inspections, this is still double the average in the state. While there were no violations that caused actual harm to a resident, there were still numerous deficiencies with regard to required assessments and communication with residents.

Was Your Loved One Injured at Windsor Gardens? Get Legal Help Now

The attorneys at the Nursing Home Law Center will aggressively fight for your loved one, or on behalf of your family if your loved one has already passed. Nursing homes will generally vigorously fight claims at the outset, even if it is clear that they are in the wrong. Therefore, strong representation is a must to either prevail in front of a jury or advance the case to the point where the nursing home feels obligated to settle. Call us today at (800) 926-7565 for a free no-risk case assessment to see if you may be eligible for financial compensation when your loved one has been injured.

Client Reviews
★★★★★
Jonathan did a great job helping my family navigate through a lengthy lawsuit involving my grandmother's death in a nursing home. Through every step of the case, Jonathan kept my family informed of the progression of the case. Although our case eventually settled at a mediation, I really was impressed at how well prepared Jonathan was to take the case to trial. Lisa
★★★★★
After I read Jonathan’s Nursing Home Blog, I decided to hire him to look into my wife’s treatment at a local nursing home. Jonathan did a great job explaining the process and the laws that apply to nursing homes. I immediately felt at ease and was glad to have him on my side. Though the lawsuit process was at times frustrating, Jonathan reassured me, particularly at my deposition. I really felt like Jonathan cared about my wife’s best interests, and I think that came across to the lawyers for the nursing home. Eric