Many families have limited options of what to do when they can no longer provide care to a loved one in need of extensive medical treatments or hygiene assistance. Some families choose to relocate their loved one into a nursing home believing that they will receive the best care in a safe, compassionate environment. Unfortunately, mistreatment still occurs at many facilities throughout California.
If your loved one was abused or neglected while residing in a Glenn County nursing facility, contact the California Nursing Home Law Center Attorneys now for immediate legal help. Let our team of abuse prevention lawyers work on your behalf to ensure that those responsible for causing the harm are held legally and financially accountable. We will use the law to ensure your family receives monetary compensation for your damages.
This long-term care home is a 76-certified bed center providing cares and services to residents of Willows and Glenn County, California. The "for-profit" Medicare and Medicaid-participating facility is located at:
320 North Crawford Street
Willows, California 95988
(530) 934-2834
In addition to providing 24/7 skilled nursing care, Willows Center Nursing Facility offers other services. Additional focused care includes short-term and long term care.
The facility also provides comprehensive rehab services, wound care, pulmonary care, IV (intervenous) care, post-stroke care, enteral nutrition, pain management, hospice, oncology care, dementia and memory care, and physical, occupational, and speech therapies.
Fined $91,955 for substandard care
The investigators for the federal government and state of California nursing home regulatory agencies have the legal authority to impose monetary fines or deny payment for Medicare services if the nursing facility is cited for serious violations of rules and regulations.
Special Focus Facility – Medicare as designated this nursing home as a Special Focus Facility (SFF) due to “a history of persistent poor quality of care, as indicated by the findings of state and federal inspection teams.” This designation means that “the facility is subjected to more frequent inspections, escalating penalties, and potential termination for Medicare and Medicaid.”
Within the last three years, investigators imposed two monetary penalties against Willows Center Nursing Facility, citing substandard care. These penalties include a $8,775 fine on September 14, 2018, and a $83,180 fine on March 27, 2017, for a total of $91,955. During this time, Medicare denied payment on two occasions including on June 06, 2019, and March 27, 2017, due to a lack of quality care.
This nursing facility received fourteen complaints and self-reported seven serious issues over the last three years that resulted in violation citations. Additional information concerning the facility can be reviewed on the comprehensive California Department of Social Services Adult Protective Services Website.
Call (800) 926-7565 Toll-Free for a No Obligation Consultation
The federal government and California Department of Public Health website update comprehensive information containing historical details of all citations and violations.
According to Medicare, this facility maintains an overall rating of one out of five stars, including one out of five stars concerning health inspections, three out of five stars for staffing issues and four out of five stars for quality measures.
The state investigators determined the nursing home "failed to ensure [the resident] was adequately supervised when she was found outside of the facility by a Licensed Nurse.” The resident “was down the street at the corner and the staff was not aware she had exited the facility.”
A Cook from the facility said that “he was on his lunch break [and saw the resident] in her wheelchair, down at the corner, with no staff present.” The Cook returned the resident to the facility and told the Licensed Nurse that the resident “was outside without supervision.”
The “facility failed to implement their Abuse Prevention and Human Resource Policies when [four employees, including two Licensed Vocational Nurses and two Certified Nursing Assistants (CNAs),] were not screened [before] their employment. This failure had the potential for the facility to employ personnel without completing a criminal background clearance, verification of the nursing license, and previous employment that may negatively affect the care of the residents.”
The investigator stated that “there was no evidence in the file that the facility had completed the criminal background check nor verified the personnel license/certification.”
Was your loved one mistreated while residing at Willows Center Nursing Facility? Contact the California nursing home abuse prevention lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Glenn County victims of abuse and neglect in all areas, including Willows.
Our law firm provides every potential client an initial free case consultation. Also, we offer a 100% “No Win/No-Fee” Guarantee, meaning you do not owe us any money until we have received a monetary recovery on your behalf. All information you share with our law offices will remain confidential.
Sources:
Attorney Anthony Lanzone
Licensed in California
Chicago Nursing Home Injury Attorney Nursing Home Law Center LLC Home