Willow Tree Healthcare Center

Attorneys for Mistreated & Abused at Willow Tree Healthcare Center

Willow Tree Healthcare CenterDo you suspect that the injury your loved one obtained while living in a Jefferson County nursing facility could have been prevented had the nursing staff followed the established procedures and protocols? Was there harm through resident-to-resident abuse or staff-to-resident negligence? If so, contact the West Virginia Nursing Home Law Center Attorneys now for legal assistance.

Let our team of abuse prevention lawyers handle your case to take quick legal action. We have handled cases like yours and can help your family, too. Contact us now so we can begin working on your case today to ensure you receive financial compensation from recovering your damages.

Willow Tree Healthcare Center

This Medicare and Medicaid-participating facility is a "for-profit" center providing services to residents of Charles Town and Jefferson County, West Virginia. The 104-certified bed long-term care home is located at:

1263 South George Street
Charles Town, West Virginia 25414
(304) 725-6575
Willow Tree Healthcare Center

In addition to providing 24/7 skilled nursing care, Willow Tree Healthcare Center offers other services. Additional focused attention includes short-term and long term care.

The facility also provides comprehensive rehab services, wound care, pulmonary care, IV (intervenous) care, muscular dystrophy care, burn care, pain management, polyneuropathy care, hip or knee joint replacement rehabilitation, and physical, occupational, and speech therapies.

Fined $211,520 for substandard care

Financial Penalties and Violations

One Star Rating

State investigators working on behalf of the federal government, Medicare, and Medicaid have the legal authority to impose monetary fines or deny payment for Medicare services to any nursing facility that has violated rules and regulations.

Within the last three years, federal investigators imposed a monetary fine against Willow Tree Healthcare Center for $211,520 on December 07, 2018, citing substandard care. This nursing facility received eight complaints over the last three years that resulted in violation citations.

Additional information concerning the facility can be reviewed on the comprehensive West Virginia Department of Health and Human Services Adult Protective Services Website.

Call (800) 926-7565 Toll-Free for a No Obligation Consultation

Charles Town West Virginia Nursing Home Safety Concerns

The federal government and West Virginia Department of Public Health website update comprehensive information containing historical details of all citations and violations.

According to Medicare, this facility maintains an overall rating of one out of five stars, including one out of five stars concerning health inspections, two out of five stars for staffing issues, and three out of five stars for quality measures.

  • Failure to Protect Every Resident from All Forms of Abuse Including Physical and Sexual Assault, Physical Punishment, and Neglect by Anybody- citation #F600 date December 7, 2018
  • The state investigators determined the nursing home "failed to ensure residents were free from neglect." One resident "did not receive necessary care and services when she sat on a bedpan for over three hours, resulting in physical and psychosocial outcomes." Additionally, "the facility failed to prevent resident-to-resident physical abuse between [two residents]."

    In one incident, a resident stated during an interview that on November 29, 2018, "she used her call light at 2:00 AM and asked a [Certified Nursing Assistant (CNA)] to be placed on a bedpan. She stated she fell asleep and woke up at 4:00 AM and was still on the bedpan."

    The resident stated that "she used her call light, and no one came." The resident said that "she started crying and was hurting." The resident indicated that "she called the facility's phone number at 5:40 AM and [a Licensed Practical Nurse (LPN)] answered the phone. She stated [that the LPN] was working on another floor and came down to her floor and told [the CNA] to take her off of the bedpan."

    The Assistant Director of Nursing talked to the resident later that morning and "told [her] the incident would be reported to the Director of Nursing. The resident stated [neither] the Administrator, nor the Director of Nursing had talked about the incident as of this interview."

    The state investigators interviewed the Administrator, the Director of Nursing, and two Regional Directors of Operations. The Administrator stated that "she knew nothing of the incident [and said] it was the facility's policy that the Administrator [must be] informed immediately of an allegation of abuse/neglect."

    The Director of Nursing stated that "she had not heard of the incident, nor had she seen any report of the incident." A review of the resident's clinical records revealed "no documentation of the incident." Also, "there was no documentation that the resident had any physical assessment to determine if there was any injury to her skin, as a result of the incident."

Abused at Willow Tree Healthcare Center? Our Attorneys Can Help

Has your loved one been being mistreated or neglected while living at Willow Tree Healthcare Center? Contact the West Virginia nursing home abuse prevention lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Jefferson County victims of abuse and neglect in all areas, including Charles Town.

Discuss your case with us now through an initial case consultation at no charge to you. Also, we offer a 100% "No Win/No-Fee" Guarantee. This promise means we postpone payment for our services until after we have secured a monetary recovery on your behalf. All information you share with our law offices will remain confidential.


Client Reviews

Jonathan did a great job helping my family navigate through a lengthy lawsuit involving my grandmother's death in a nursing home. Through every step of the case, Jonathan kept my family informed of the progression of the case. Although our case eventually settled at a mediation, I really was impressed at how well prepared Jonathan was to take the case to trial. Lisa
After I read Jonathan’s Nursing Home Blog, I decided to hire him to look into my wife’s treatment at a local nursing home. Jonathan did a great job explaining the process and the laws that apply to nursing homes. I immediately felt at ease and was glad to have him on my side. Though the lawsuit process was at times frustrating, Jonathan reassured me, particularly at my deposition. I really felt like Jonathan cared about my wife’s best interests, and I think that came across to the lawyers for the nursing home. Eric