There are significant problems involving mistreatment occurring in nursing facilities nationwide. Typically, a lack of quality care often results from untrained nursing staff, minimal supervision, or insufficient staffing members on each shift. In these incidents, the patient’s needs are often ignored. This neglect can cause broken bones due to falling or the development of preventable pressure sores.If your loved one was injured while residing in a Middlesex County nursing facility, contact the Massachusetts Nursing Home Law Center attorneys now for immediate legal assistance. Let our team of abuse prevention lawyers work on your family’s behalf to ensure you receive monetary compensation for your damages. We can begin working on your case today.
This facility is a "for-profit" 90-certified bed long term care center providing cares and services to residents of Lowell and Middlesex County, Massachusetts. The Medicare and Medicaid-participating home is located at:
30 Princeton Boulevard
Lowell, Massachusetts 01851
(978) 954-8086
Willow Manor Nursing Home
In addition to providing 24/7 skilled nursing care, Willow Manor Nursing Home offers other services. Additional focused care includes short-stay care, IV (intravenous) therapy, respite care, hospice, wound care, dementia and memory care, colostomy care, and restorative services involving physical, speech and occupational therapies.
Fined $7,803 for substandard care
The investigators working for the state of Massachusetts and the federal government had the legal authority to impose monetary fines and deny payment for Medicare services if the nursing home has been cited for serious violations of established regulations and rules.
Within the last three years, federal investigators imposed a monetary fine against Willow Manor Nursing Home for $7,803 on April 09, 2018, citing substandard care. Additional documentation concerning penalties and fines can be reviewed on the State of Massachusetts Reporting Elder Abuse & Neglect Webpage.
Call (800) 926-7565 Toll-Free for a No Obligation Consultation
Our attorneys obtain and review data on every Massachusetts long-term care home from various online publically available sources, including the Department of Public Health website and Medicare.gov.
According to Medicare, this facility maintains an overall rating of two out of five stars, including two out of five stars concerning health inspections, three out of five stars for staffing issues and three out of five stars for quality measures.
The state investigators determined that the facility “failed to ensure the resident was free from physical restraints when on December 31, 2017, staff member used the Velcro straps that were attached to the resident’s bolster cushions (positioning cushions) and secured each of the resident’s arms to the armrests of his/her wheelchair.”
The resident’s Care Plan initiated on December 29, 2017, indicated that the resident “was at risk for distress, fluctuating mood symptoms related to anxiety and fear caused by a change in placement, sadness, and feeling bad about him/herself.”
The Incident Report dated January 10, 2018, indicated that the Unit Manager was notified that a Certified Nursing Assistant (CNA) put the resident’s “hands under the straps on his/her wheelchair bolster.” The survey team interviewed the CNA who stated she and another CNA transferred the resident from his/her bed to the wheelchair and “when she saw the straps on the resident’s bolster cushions, she thought they were for that purpose, so she strapped the resident’s arm to the Velcro straps [then] to the arms of the wheelchair.”
The CNA stated that she wheeled the resident into the hall and asked the nurse if the resident “needed the straps.” The CNA stated to the nurse “told her he did not know, and she brought [the resident] to the dining room for breakfast with the straps on his/her arms.”
The nursing home “failed to ensure staff followed and implemented its abuse policy when staff failed to immediately report allegations of verbal abuse to the Executive Director.” The deficient practice placed [other residents] at risk for potential abuse.”
The report indicates that a Certified Nursing Assistant (CNA) was rough with the resident “while providing him/her assistance with care and made fun of [the resident] for being slow. The investigation indicated the CNA was suspended pending the facility’s investigation of the alleged verbal abuse.”
The facility Director of Activities indicated that “she reported the allegations a little later and she did not realize the allegations were that serious, or words to that effect.”
Were you the victim of mistreatment while you lived at Willow Manor Nursing Home? Contact the Massachusetts nursing home abuse lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Middlesex County victims of abuse and neglect in all areas, including Lowell.
We do not charge for case evaluations and consultations. Also, we provide a 100% “No Win/No-Fee” Guarantee. This promise means we will postpone all of your payments for legal services until after we have secured a financial recovery on your behalf.
Sources:
Chicago Nursing Home Injury Lawyer Nursing Home Law Center LLC Home