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Information & Ratings on Willow Manor Nursing Center, Vincennes, Indiana
Are you concerned that caregivers at the Knox County nursing facility have victimized your loved one through neglect and mistreatment? Do you suspect they have been physically, mentally, emotionally, or sexually assaulted by the nursing staff, visitors, or other patients?
Contact the Indiana Nursing Home Law Center Attorneys now for immediate legal intervention. Our team of lawyers will use the law to obtain financial compensation on your family’s behalf.Willow Manor Nursing Center
This Medicare and Medicaid-participating facility is a "federal government-owned nonprofit" center providing services to residents of Vincennes and Knox County, Indiana. The 170-certified bed long-term care home is located at:
3801 Old Bruceville Rd
Vincennes, Indiana 47591
Willow Manor Nursing Center
In addition to providing 24/7 skilled nursing care, Willow Manor Nursing Center offers other services. Additional focused care includes long-term care, respite care, hospice, respiratory therapy, Rehab to Home, and restorative care involving physical, occupational and speech therapies.
It is the responsibility of federal and state investigators to penalize any nursing home that has violated a rule or regulation that caused harm or could have caused harm to a resident. Many of these penalties involve monetary fines or denial of payment for Medicare services.
Within the last three years, federal investigators imposed a monetary fine against Willow Manor Nursing Center for $25,500 on June 16, 2016, citing substandard care. The nursing home also received fifteen complaints over the last three years that resulted in a violation citation.
Additional documentation concerning penalties and fines can be reviewed on the Indiana Nursing Home Report Cards Website.
Your family can visit Medicare.gov and the Indiana Department of Public Health website to obtain a complete list of all violations, citations, and deficiencies identified by investigators and surveyors.
According to Medicare, this facility maintains an overall rating of one out of five stars, including one out of five stars concerning health inspections, three out of five stars for staffing issues and two out of five stars for quality measures.
- Failure to Provide a Safe, Appropriate Pain Management Plan of Care for a Resident Who Requires Those Services – citation #F697 date April for 2018
- Failure to Immediately Notify the Resident’s Doctor or Family Member of a Change in the Resident’s Condition – citation #580 date December 14, 2018
According to investigators, “the facility failed to ensure a resident received her pain medication as ordered by the Physician for at least nineteen doses.” The state investigators interviewed a family member who indicated that “the resident had not received her pain medication for several days in February.”
While the facility documented pain medication was provided to the resident in the resident’s Medication Administration Record (MAR) for numerous days, it was missing documentation on the resident’s pain status. The surveyors interviewed the Director of Nursing who indicated that “she was unsure why [the resident] did not receive her pain medication for so many days.”
The Director indicated that the pharmacy “requires a hard script (written prescription) to access the Emergency Drug for Medication and did not know why the facility did not administer the medication or obtain alternate medication.”
The nursing home “failed to notify the resident’s Physician [promptly] of an X-ray report revealing fractured ribs.” A review of the resident’s Nurse’s Notes documented that the resident complained of pain in their right upper back and elbow. The Nurse Practitioner ordered an x-ray to be done on the resident and the x-ray company arrived at the facility “to perform all x-rays as ordered.”
A few hours later, the nursing facility received x-ray results that showed that [the resident had two broken ribs. Documentation shows that the Nurse Practitioner was aware of the status and left a note “to increase pain medicine. The family was made aware of the situation.”
However, when the Nurse Practitioner was interviewed, she indicated that “she was not notified by the facility when they received the x-ray results. She indicated the staff had written the results in the binder, that she checked when she came in that morning. She indicated the staff was supposed to correct the documentation which indicated she was not aware [of the x-ray results] at 2:00 AM” when the results were returned to the facility.
The facility Administrator indicated that “the nurse should have immediately notified the Nurse Practitioner or Medical Doctor of the x-ray results” to comply with state law in the facility’s policy titled: Physician Notification of Laboratory Results.”
Do you believe that your loved one is the victim of mistreatment, abuse or neglect while living at Willow Manor Nursing Center? Contact the Indiana nursing home abuse lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Knox County victims of abuse and neglect in all areas including Vincennes.
We do not charge for case evaluations and consultations. Also, we provide a 100% “No Win/No-Fee” Guarantee. This promise means we will postpone all of your payments for legal services until after we have secured a financial recovery on your behalf. All information you share with our law offices will remain confidential.