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Information & Ratings on Willow Care Rehabilitation & Health Care Center (Violations)

Nursing home care does not have to rise to the level of abuse to be legally actionable. Even when a nursing home fails to provide treatment as necessary, it could be liable if this failure has caused harm to a resident. Nursing homes can be negligent just as can any other medical practitioner. This is a form of neglect, and if this happens to your loved one, you can file a legal claim against the nursing home. When you retain and experienced counsel, that attorney can help you investigate the facts of your loved one's care and help you file suit if necessary.

Willow Care Rehabilitation & Health Care Center is a medium-sized facility with 111 certified beds. It participates in both the Medicare and Medicaid programs. It provides long-stay and short-stay services to residents of Hannibal, MO and the Eastern Missouri area. It has for-profit ownership and it is located at:

328 Munger Ln 
Hannibal, MO 63401
(573) 221-9122

The federal government and the State of Missouri team up to regulate nursing homes and ensure that they follow the myriad of laws and regulations that govern care at these homes. The facilities are subject to annual inspections and well as investigations in response to a complaint. The state forwards inspection results to the federal government along with its recommendations for actions. If the deficiencies are severe enough or harm residents, the facility can be subject to fines or payment denial from the Medicare program. Given that most facilities receive the bulk of their revenues from the federal government, suspension or removal from these programs can hurt their ability to remain in business.

While this facility has not received any fines or payment denials from Medicare in the past three years, there have been a number of complaint inspections that have resulted in citations issued to the facility. These inspections are in response to complaints filed with the state or federal government about care at the facility

There was a citation issued in May 2018 that involves an incident of abuse at the nursing home. One resident allegedly attempted to suffocate another resident with a bath blanket. Even if an incident that invokes the specter of abuse involves two residents, it still must be reported to the state within two hours of an allegation being made. Here, the Director of Nursing was informed of the incident, but represented that they had taken care of it. The Administrator was never notified of the incident and no report to the state was made. 

Allegations of violence between residents are widespread at this facility. The month before, there was another incident in which one resident cursed at and hit another resident. The staff did not think that they had to report anything to a state agency so no report was made. However, one resident hitting another resident can be considered abuse, so a report must be made. Moreover, a nursing home should be expected to keep its residents safe from abuse no matter where the abuse originates. 

In addition, the regular annual inspection, carried out in February 2018, detailed a care deficiency that caused actual harm to a resident. This particular resident was observed to be grimacing and crying out in pain. This should have necessitated a reevaluation of resident's pain management plan and changes made if they were required. However, the facility lacked a plan to address a resident's pain. Despite the fact that the resident loudly informed the staff of the pain that they were in, there is no documentation that anything was done to address the resident's discomfort. 

The 2018 inspection report also noted deficiencies in pressure ulcer treatment at the nursing home. Specifically, residents at risk of pressure ulcers must have their position shifted at least once every two hours to keep pressure ulcers from forming. Pressure ulcers generally form when a resident has been in one position for a prolonged period of time resulted in sustained pressure on a particular area of the skin. Here, the facility failed to reposition several residents for at least three hours. In addition, dressings should be changed according to physician's orders since that is part of the treatment. Here, the facility failed to change the dressing on a resident's pressure ulcer. 

The facility also had several complaint investigations in 2016. One citation resulted when the nursing home did not notify a resident's family of significant health developments when the resident had blood in their urine. In general, the facility's inspection report in 2016 was generally poor, with 18 separate health citations assessed to the facility. 

Have More Questions Regarding Willow Care Rehabilitation & Health Care Center? Let Our Team Help

The attorneys at the Nursing Home Law Center have had a part in numerous seven-figure recoveries from nursing homes on behalf of families of harmed residents. Call them today at (800) 726-9565 to schedule your no-risk case assessment. You need to pay absolutely nothing unless you are able to recover financially from the nursing home. In that event, we receive a part of the financial recovery on a contingency basis. 


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Jonathan did a great job helping my family navigate through a lengthy lawsuit involving my grandmother's death in a nursing home. Through every step of the case, Jonathan kept my family informed of the progression of the case. Although our case eventually settled at a mediation, I really was impressed at how well prepared Jonathan was to take the case to trial. Lisa
After I read Jonathan’s Nursing Home Blog, I decided to hire him to look into my wife’s treatment at a local nursing home. Jonathan did a great job explaining the process and the laws that apply to nursing homes. I immediately felt at ease and was glad to have him on my side. Though the lawsuit process was at times frustrating, Jonathan reassured me, particularly at my deposition. I really felt like Jonathan cared about my wife’s best interests, and I think that came across to the lawyers for the nursing home. Eric