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Information & Ratings on Whispering Oaks, Ardmore, Oklahoma
Do you suspect that your loved one has been victimized by nursing home neglect at the hands of caregivers in charge of providing the best care? Are you concerned that their facility-acquired bedsore or an injury from the fall could have been prevented had the staff followed the established standards of protocol? If so, contact the Oklahoma Nursing Home Law Center Attorneys now for immediate legal intervention.
Our team of lawyers has worked on cases exactly like yours and can help your family, too. Call us now so we can begin working on your Carter County nursing home neglect case today. Time is of the essence; all necessary paperwork must be filed in the proper Oklahoma county courthouse before the statute of limitations expires.Whispering Oaks
This long-term care facility is a 76-certified bed Medicare and Medicaid-participating center providing services to residents of Ardmore and Carter County, Oklahoma. The "for profit" home is located at:
111 13th Avenue NorthwestFinancial Penalties and Violations
Ardmore, Oklahoma 73401
Federal agencies and the State of Oklahoma have a legal responsibility to monitor every nursing facility. If serious violations are identified, the government can impose monetary fines or deny payments through Medicare if the resident was harmed or could have been harmed by the deficiency.
The nursing home also received one complaint over the last thirty-six months that resulted in a violation citation. Additional information concerning the facility can be reviewed on the Oklahoma Long Term Care Provider Inspection Search Website.
The state of Oklahoma and federal government nursing home regulatory agencies routinely update their care home database system. This list contains historical information of all citations and violations.
According to Medicare, this facility maintains an overall rating of one out of five stars, including two out of five stars concerning health inspections, one out of five stars for staffing issues and four out of five stars for quality measures.
- Failure to Report and Investigate Any Act or Reports of Abuse, Neglect or Mistreatment of Residents – citation #F225 date May 25, 2017
According to state surveyors, “the facility failed to ensure abuse did not occur for [one resident].” The facility also “failed to ensure Nurse Aides in Training were supervising the provision of care. One Nurse Aide in Training recorded the resident being harassed by another Nurse Aide in Training and posted the recording on social media.”
At that time, the Nurse Aides in Training “were working while supervised by another Certified Nursing Assistant (CNA) or nurse. The Administrator reported, “forty-three residents lived in the facility” when the incident occurred.
The survey team reviewed the facility’s policy that states “employees may not take pictures, [using a] camera or cell phone or any other device (either still or video) of residents. No pictures or videos are to be posted on any social media website such as Facebook, Snap Chat, or similar sites. Employees violating this policy will be terminated immediately.”
On May 22, 2017, at 5:30 PM, the survey team “was informed the facility had been notified that two Nurse Aides in Training had posted a video of a resident on social media. The Administrator reported that the police were called and the Nurse Aides in Training had been terminated.”
The administration reported that “another resident’s family member had seen the video on Snap Chat and called the facility to report it.” The survey team reviewed the video the following day that “showed one Nurse Aide in Training swatting at the resident as if shadowboxing, while the second staff member recorded the interaction. The resident had a frown on his face and appeared to be annoyed during the interaction.”
The Administrator “reported the Nurse Aides in Training were teenagers who passed the background check.” When the Administrator reported the incident to the police officer, the officer “told her he was familiar with one of the Nurse Aides in Training because she had been in trouble before.” The Administrator reported that the Nurse Aide in Training’s “juvenile record was sealed, so it did not show up on the background search.”
The surveyors interviewed the resident’s son who reported that “he was informed of the incident.” The “resident’s son was asked if the resident would be upset if he were cognizant of what had occurred. The resident son reported, ‘Yes.’ The son reported the resident would be upset because the resident did not like horseplay or roughhousing.”
The survey team reviewed the facility’s investigation and incident reports and found that the report “did not contain documentation of interviews with other residents and staff to find out if they were aware of the incident or knew of any other incidents.”
Do you believe that your loved one is the victim of mistreatment, abuse, or neglect while living at Whispering Oaks? Contact the Oklahoma nursing home abuse attorneys at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Carter County victims of abuse and neglect in all areas, including Ardmore.
We do not charge for case evaluations and consultations. Also, we provide a 100% “No Win/No-Fee” Guarantee. This promise means we will postpone all of your payments for legal services until after we have secured a financial recovery on your behalf. All information you share with our law offices will remain confidential.