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Many families have limited options on how to ensure that their loved one receives the best care and choose to place them in a community nursing facility. Unfortunately, the incident rates of abuse and neglect occurring in nursing homes nationwide have risen significantly over the last few decades. Many patients become victims of mistreatment at the hands of caregivers, employees, visitors, or other residents.If your loved one suffered harm while living in a Cheshire County nursing facility, contact the New Hampshire Nursing Home Law Center attorneys now for immediate legal intervention. Let our team of abuse prevention lawyers work on your family’s behalf to ensure you receive monetary compensation for your damages.
This Medicare and Medicaid-participating nursing center is a "for-profit" home providing services to residents of Keene and Cheshire County, New Hampshire. The 82-certified bed long-term care home is located at:
298 Main Street
Keene, New Hampshire 03431
(603) 352-7311
Westwood Center Nursing Home
In addition to providing around the clock skilled nursing care, Westwood Center Nursing Home offers other services. Additional focused care includes short-stay care, IV (intravenous) therapy, respite care, hospice, wound care, dementia and memory care, colostomy care, and restorative services involving physical, speech and occupational therapies.
The investigators working for the state and federal government are legally authorized to impose monetary fines or deny payment for Medicare services if a nursing facility has been cited for serious violations of rules and regulations.
Additional information concerning the facility can be reviewed on the State of New Hampshire Bureau of Elderly and Adult Services Website.
Call (800) 926-7565 Toll-Free for a No Obligation Consultation
The federal government and New Hampshire Department of Public Health website update comprehensive information containing historical details of all citations and violations.
According to Medicare, this facility maintains an overall rating of two out of five stars, including two out of five stars concerning health inspections, four out of five stars for staffing issues and four out of five stars for quality measures.
The state investigators determined that the nursing home “failed to ensure the resident’s anticoagulant regimen was adequately monitored, the lab works were performed and documented as ordered, and that new orders were implemented accurately.”
The investigation involved three residents that “resulted in excessive doses of medications, a delay in medication treatment, and laboratory testing not being performed.” In one incident, a resident’s Progress Notes revealed “no results of PT/INR [test] performed on October 4, 2018” as ordered by the Physician.
As a result of the failure to perform the test, the resident “did not receive their medication for two days (October 4, 2018, and October 5, 2018) until the error was discovered on October 6, 2018.” The survey team interviewed a Registered Nurse (RN) over the phone who confirmed that they had performed the PT/INR test “on October 4, 2018 and called the results of the Physician but did not document the results in the clinical record.”
The nursing home “failed to meet professional standards of quality when ‘as needed’ pain medication parameters for two residents as needed anxiety medications without specific indicators for administration.” The nursing home also failed to implement “Care Plan interventions for two residents that have ‘as needed’ and anti-anxiety medications.”
In one case, a resident had two active Physician’s orders to be administered for anxiety ‘as needed.’ During an interview with a Registered Nurse (RN), it was revealed that “there were no specific indicators for the administration with the two ‘as needed’ antianxiety medications.”
A review of the resident’s care plans revealed the resident “is at risk for complications related to the use of [some Physician prescribed] drugs related to the use of [medications used to treat anxiety].”
The surveyors reviewed the resident’s behavior monitoring flowsheets that were not being utilized. “There was no evidence on the behavior monitoring flowsheet of any anxiety being exhibited, and non-pharmacological interventions or [‘as needed’ medications] being administered in those months.”
A facility Registered Nurse confirmed that “behavior monitoring flowsheets were not been completed.” A review of the Behavior Monitoring and Interventions Flow Record revealed that the sheet is to “identify patterns, possible causes, results of nonpharmacological interventions, and side effects of medications, if present.”
Was your loved one mistreated while residing at Westwood Center Nursing Home? Contact the New Hampshire nursing home abuse lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Cheshire County victims of abuse and neglect in all areas, including Keene.
It is always free to discuss your case with our legal team. We provide a 100% “No Win/No-Fee” Guarantee, meaning you will owe us nothing until we can secure a financial recovery on your behalf. All information you share with our law offices will remain confidential.
Sources:
Chicago Nursing Home Injury Lawyer Nursing Home Law Center LLC Home