Do you suspect that your loved one is being mistreated while living in a Saint Louis County nursing facility? Are you concerned that their injuries are the result of negligence by the nursing staff, physical assault by other patients, or physical, verbal, or sexual abuse by others?If so, contact the Missouri Nursing Home Law Center attorneys now for immediate legal intervention. Our team of abuse prevention lawyers can work on your family’s behalf to ensure you receive financial compensation to recover your damages.
This facility is a 159-certified bed "for-profit" long-term care home providing services and cares to residents of Chesterfield and Saint Louis County, Missouri. The Medicare and Medicaid-participating center is located at:
550 White Road
Chesterfield, Missouri 63017
(314) 469-1200
The Westchester House Nursing Center
In addition to providing around the clock skilled nursing care, The Westchester House Nursing Center offers other services. Additional focused care includes inpatient and outpatient rehabilitation.
Both Missouri and the federal government can impose a monetary fine or deny payments through Medicare when a nursing facility has been found to violate established regulations and rules. The higher the monetary fine, the more serious the violation is that likely harmed or could have harmed one or more residents at the nursing home.
This nursing facility received three complaints and self-reported two serious issues over the last three years that resulted in violation citations. Additional information about this nursing home can be found on the Missouri Department of Health & Senior Services Website.
The federal government and Missouri Department of Public Health website update comprehensive information containing historical details of all citations and violations.
According to Medicare, this facility maintains an overall rating of two out of five stars, including two out of five stars concerning health inspections, three out of five stars for staffing issues and three out of five stars for quality measures.
The state investigators determined “the facility failed to follow their policy and report to the Department of Health and Senior Services and thoroughly investigate a resident who complained of mistreatment by a staff member.”
Additionally, the facility “failed to thoroughly investigate an allegation of abuse made by a resident who complained he/she was sexually abused by a staff member.” A review of the resident’s Interim Care Plan revealed mood and behavior related to anxiety, and an approach to “monitor drug effectiveness and possible side effects.”
During an interview, the resident “spoke of his/her life at the facility. On the evening of September 18, 2017, he/she put on the call light because he/she needed to use the bedpan.”
The resident asked the Certified Nursing Assistant (CNA) to place him/her on the bedpan. The CNA said he/she “could not put him/her on the bedpan at that time because he/she was in the dining room.” At that time, the CNA was “busy passing trays in the dining room.” When the CNA returned to place the resident on the bedpan, the resident had soiled himself/herself and “was very embarrassed.”
The resident stated that while the Assistant was providing care, the CNA “was very rude, used a very sharp tone, and said some things that upset him/her.” The resident stated that they felt that the CNA’s tone “was so sharp and he/he cried. The resident called his/her family member and informed him/her of what had happened.”
The family member called the facility to explain what happened. Both the nurse and the CNA returned to the resident’s room, and the CNA apologized to the resident. The nurse asked the resident if they wanted to keep the CNA as a CNA for the night. The resident told the nurse that the CNA “could remain his/her CNA for the evening, that he/she was anxious about it for the rest of the evening.”
The Director of Nursing stated that the nurse had “called and informed her that the resident was upset because [the Assistant] had put him/her on the bedpan because he/she was in the dining room.” If she had known all of the information, she would have sent [the CNA] home pending an investigation.”
The Director stated that she would not have allowed the CNA “to take care of the resident. She would have expected [the CNA] to inform the staff member that was covering the hall during dinner so she/he could have assisted the resident.”
Do you suspect that your loved one is the victim of mistreatment while living at The Westchester House Nursing Center? Contact the Missouri nursing home abuse lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Saint Louis County victims of abuse and neglect in all areas, including Chesterfield.
It is always free to discuss your case with our legal team. We provide a 100% “No Win/No-Fee” Guarantee, meaning you will owe us nothing until we can secure a financial recovery on your behalf. All information you share with our law offices will remain confidential.
Sources:
Attorney Melissa Donlon
Licensed in Missouri
Chicago Nursing Home Injury Lawyer Nursing Home Law Center LLC Home