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Watrous Nursing Center
Attorneys for Injured & Neglected at Watrous Nursing Center
Many families are overwhelmed when they make the ultimate decision to place a loved one in a nursing home to ensure the quality of their life is maximized. They believe that they will receive the best care in a compassionate, respected hand safe environment. Unfortunately, not all members of the nursing team will uphold their responsibility and provide care that meets the resident’s needs.
If your loved one was injured while living in a New Haven County nursing facility, contact the Connecticut Nursing Home Law Center Attorneys now for immediate legal help. Our team of abuse prevention lawyers can work on your family’s behalf to ensure you receive monetary compensation for your damages. Let us begin working on your case today.
Watrous Nursing Center
This nursing center is a "for-profit" Medicare and Medicaid-participating facility providing services and cares to residents of Madison and New Haven County, Connecticut. The 45-certified bed long-term care nursing home is located at:
9 Neck Rd
Madison, Connecticut 06443
(203) 245-9483
Watrous Nursing Center
In addition to providing around the clock skilled nursing care, Watrous Nursing Center offers other services. Additional focused care includes short-term and long term care.
The facility also provides comprehensive rehab services, wound care, cardio-pulmonary care, IV (intervenous) care, trach care, pain management, respite, dementia and memory care, and physical, occupational, and speech therapies.
Fined $22,672 for substandard care
Financial Penalties and Violations
The state and federal investigators have the legal authority to penalize any nursing home that has been cited for a serious violation that harmed or could have harmed a nursing home resident. Typically, these penalties include imposed monetary fines and denial of payment for Medicare services.
Within the last three years, investigators imposed two monetary penalties against Watrous Nursing Center, citing substandard care. These penalties include a $9,750 fine on May 07, 2018, and a $12,922 fine on May 18, 2017, for a total of $22,672.
This nursing facility received two complaints and self-reported two serious issues over the last three years that resulted in violation citations. Additional information concerning the facility can be reviewed on the comprehensive Connecticut Department of Social Services Adult Protective Services Website.
Call (800) 926-7565 Toll-Free for a No Obligation Consultation
Madison Connecticut Nursing Home Safety Concerns

The state of Connecticut and federal government nursing home regulatory agencies routinely update their care home database system. This list contains historical information of all citations and violations.
According to Medicare, this facility maintains an overall rating of one out of five stars, including one out of five stars concerning health inspections, three out of five stars for staffing issues, and two out of five stars for quality measures.
- Failure to Protect Every Resident from All Forms of Abuse Including Physical and Sexual Assault, Physical Punishment, and Neglect by Anybody – citation #F600 date November 22, 2017
The state investigators determined the nursing home "failed to ensure the resident was free from abuse while personal care was provided.” A Nurse’s Note indicated that “at approximately 5:30 AM, the Charge Nurse was called to the resident’s room.” The resident “reported to the Charge Nurse that a Nurse Aide had treated him/herroughly and had abused him/her, while turning the resident during incontinent care.”
The incident “was reported to the Administrator and Director of Nursing, and an investigation was initiated. The Reportable Event Form dated April 20, 2017, at 6:00 AM, identified [that the resident] had alleged abuse by a Nurse Aide during incontinent care. The Social Services Note [identified that] the resident had made an allegation of abuse.”
However, the note “identified the resident did not have a bowel movement in four days and was feeling the urge to go to the bathroom.” The resident “reported he/she put on a call light and waited at least fifteen minutes for a Nurse Aide [to come into the room to] help, and by that time the resident had soiled the bed and needed assistance with incontinent care.”
According to the resident, the Nurse Aide while turning the resident, “pushed on the resident’s right knee, and the resident yelled out in pain. Although [the resident] had asked the Nurse Aide to stop several times, the Nurse Aide continued until incontinent care was completed.”
The resident stated that the Nurse Aide “was rough in maneuvering the resident, [and the] Nurse Aide did not seem to care that she was causing pain and had made comments under her breath that the resident was unable to hear well.”
The Director of Nursing and Administrator confirmed that “the Nurse Aide had continued to roughly move the resident around, causing pain in the right knee. The Nurse Aide should have called for assistance.”
Need More Information About Watrous Nursing Center? Let Us Help
Do you suspect that your loved one is the victim of mistreatment while living at Watrous Nursing Center? Contact the Connecticut nursing home abuse prevention lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent New Haven County victims of abuse and neglect in all areas, including Madison.
Talk to our legal team today about your case through an initial, free claim consultation. We provide all our clients a 100% “No Win/No-Fee” Guarantee, meaning if we cannot secure financial compensation on your behalf, you owe us nothing.
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