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Information & Ratings on The Villages of Orleans Health and Rehabilitation Center, Albion, New York
Many families have limited options of what to do when they can no longer provide care to a loved one in need of extensive medical treatments or hygiene assistance. Some families choose to relocate their loved one into a nursing home, believing that they will receive the best care in a safe, compassionate environment. Unfortunately, mistreatment still occurs at many facilities throughout New York.
If your loved one was abused or neglected while residing in an Orleans County nursing facility, contact the New York Nursing Home Law Center Attorneys now for immediate legal help. Let our team of dedicated abuse prevention lawyers work on your behalf to ensure that those responsible for causing the harm are held legally and financially accountable. We will use the law to ensure your family receives monetary compensation for your damages.
All nursing homes must maintain insurance to protect their interests when something goes wrong. You can rely on us to ensure you or your loved one is protected, too!The Villages of Orleans Health and Rehabilitation Center
This center is a 120-certified bed Medicare and Medicaid-participating facility providing services to residents of Albion and Orleans County, New York. The "for profit" long-term care home is located at:
14012 Route 31
Albion, New York 14411
The federal government and the state of New York routinely monitor every nursing facility to identify serious violations of established rules and regulations and levy monetary fines or deny payments through Medicare when problems are found. Typically, these violations result in penalties when investigators found severe problems that harmed or could have harmed a resident.
Within the last three years, federal investigators imposed a monetary fine against The Villages Of Orleans Health And Rehabilitation Center for $6,893 on February 21, 2018, citing substandard care. This nursing home received five complaints and self-reported one serious issue over the last thirty-six months that resulted in violation citations.
Additional information concerning the facility can be reviewed on the New York State Nursing Home Report Website.
Your family can visit Medicare.gov and the New York Department of Public Health website to obtain a complete list of all violations, citations, and deficiencies identified by investigators and surveyors.
According to Medicare, this facility maintains an overall rating of one out of five stars, including one out of five stars concerning health inspections, one out of five stars for staffing issues and four out of five stars for quality measures.
- Failure to Report and Investigate Any Act or Reports of Abuse, Neglect or Mistreatment of Residents – citation #F225 date August 15, 2017
The state investigators determined that “the facility did not ensure that all alleged violations involving mistreatment, neglect, or abuse, including injuries of an unknown source, and misappropriation of resident property, were reported to officials [by] State law through established procedures.” The incident involved four residents “reviewed [who] had issues where the facility did not report incidents of unauthorized social media pictures of three residents taken by the staff to the New York State Department of Health.”
In one incident, the New York State Department of Health “received an anonymous a complaint on the Automated Complaint Tracking System” alleging that “an anonymous individual reported that yesterday three staff members including two housekeepers “had a resident in the tub, sprayed shaving cream on the resident’s genitals and Snapchatted it on their phone. The administration told the staff not to say anything and that it needed to stay in-house.”
The Director of Nursing provided a written statement regarding the allegation after being approached by the former Administrator, the Director of Housekeeping, and a Certified Nursing Assistant (CNA) Union Representative. The Director of Housekeeping had informed the Director of Nursing that one CNA who was formally a housekeeper “had received a Snapchat picture of the male resident with shaving cream on his genitals via her cell phone from [another CNA]. The picture had no face.”
The third CNA (formally a housekeeper) had reported this to the Director of Housekeeping. The first reporting CNA stated she had also “received a picture of [the resident] taken inappropriately, and a picture of [another resident] dancing in his room” sent by the abusive CNA. The allegedly abusive CNA “denied taking any pictures of residents.”
Were you the victim of mistreatment, neglect, or abuse while living at The Villages of Orleans Health and Rehabilitation Center? Contact the New York nursing home abuse lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Orleans County victims of abuse and neglect in all areas, including Albion.
Our legal team invites you to discuss your case with us today through an initial, free claim consultation. Also, we provide a 100% “No Win/No-Fee” Guarantee, meaning you will not owe us anything until after we have secured monetary recovery for your family. All information you share with our law offices will remain confidential.