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Valley Palms Care Center
The number of cases involving mistreatment in nursing facilities throughout California has risen significantly over the last few decades. Many senior citizens, rehabilitating, and disabled become victims of abuse and neglect at the hands of caregivers, employees, visitors, or other patients. If your loved one was injured while living in a Los Angeles County nursing facility, contact the California Nursing Home Law Center Attorneys now for immediate legal assistance.
Our team of abuse prevention lawyers has handled cases precisely like yours, and we can help your family, too. Let us begin working on your case now to ensure you receive financial compensation from recovering your damages.Valley Palms Care Center
This nursing facility is a "for-profit" Medicare and Medicaid-participating home providing services to residents of North Hollywood and Los Angeles County, California. The 99-certified bed long-term care center is located at:
13400 Sherman Way
North Hollywood, California 91605
Valley Palms Care Center
In addition to providing 24/7 skilled nursing care, Valley Palms Care Center offers other services. Additional focused attention includes short-term and long term care, wound care, dietary services, social services, and physical, occupational, and speech therapies.
Fined $103,714 for substandard careFinancial Penalties and Violations
Federal investigators penalize nursing facilities with monetary fines and denied payment for Medicare when the nursing home had been cited for serious violations of rules and regulations.
Within the last three years, federal investigators imposed a monetary fine against Valley Palms Care Center for $103,714 on December 19, 2016, citing substandard care. During this time, Medicare denied payment on December 19, 2016, due to a lack of quality care.
This nursing facility received nine complaints and self-reported two serious issues over the last three years that resulted in violation citations. Additional information concerning the facility can be reviewed on the comprehensive California Department of Social Services Adult Protective Services Website.
Call (800) 926-7565 Toll-Free for a No Obligation ConsultationNorth Hollywood California Nursing Home Safety Concerns
Our attorneys review data on every long-term and intermediate care facility on Medicare.com and the California Department of Public Health website.
According to Medicare, this facility maintains an overall rating of one out of five stars, including two out of five stars concerning health inspections, one out of five stars for staffing issues, and three out of five stars for quality measures.
- Failure to Develop, Implement and Enforce Policies That Prevent Mistreatment, Neglect or Abuse of Residents – citation #F226 date December 19, 2016
- Failure to Respond Appropriately to All Alleged Violations – citation #F610 date November 22, 2017
- Failure to Ensure the Nursing Home Area Remained Free of Accident Hazards and Risks and Provides Supervision to Prevent Avoidable Accidents – citation #F323 date January 2, 2018
The state investigators determined the nursing home "failed to implement its Abuse Prevention and Prohibition Policy by conducting a background screening check before [a Certified Nursing Assistant (CNA)] began working in the facility.
The state investigators reviewed the personnel file of a CNA. However, “there was no documented evidence that indicated a background screening check was conducted before the employee began working in the facility,” in violation of state and federal laws.
The facility “failed to have evidence that all alleged violations of mistreatment were thoroughly investigated and failed to prevent further potential mistreatment while the investigation was in progress as indicated in the facility’s Abuse Investigation policy.”
The state investigators reviewed the resident’s Complaint Intake Form provided by the Department of Health. The documentation shows that a family member had specific concerns, including that the resident stated that “she was left on the bedpan.” The resident said that “the nurse did not come back to take the resident off of the bedpan and she was sitting in feces.”
As a result of a lack of care, the resident called the family member at 7:30 PM and “asked for the family member to get help.” At that time, the Charge Nurse assisted the resident “off of the bedpan.”
The nursing home “failed to check the temperature of the hot goal soup being served to [one resident]. This deficient practice resulted in [the resident] spilling hot soup on the resident’s thighs and groin area.”
The nursing staff transferred the resident “to the Acute Care Hospital where treatment was provided for the resident by making an incision in a blister located on the resident’s right inner thigh area.” As a result, the investigator’s made an unannounced visit to the facility “to conduct a complaint investigation regarding a burn that occurred involving [the injured resident].”
Were you the victim of mistreatment, neglect, or abuse while living at Valley Palms Care Center? Contact the California nursing home abuse prevention lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Los Angeles County victims of abuse and neglect in all areas, including N Hollywood.
Our law firm provides every potential client an initial free case consultation. Also, we offer a 100% “No Win/No-Fee” Guarantee, meaning you do not owe us any money until we have received a monetary recovery on your behalf. All information you share with our law offices will remain confidential.