Valley Oaks Care Center (SFF) Abuse and Neglect Attorneys

Valley Oaks Care CenterThe state of Ohio and the Centers for Medicare and Medicaid Services (CMS) conduct routine investigations, surveys, and inspections of every nursing home statewide. Their efforts help to identify serious concerns, health violations, and deficiencies that require immediate improvement and correction.

In egregious cases, nursing home regulators will designate the Home as a Special Focus Facility (SFF) and add the Center to the national Medicare deficiency watch list. If changes are not made promptly, the facility could face monetary penalties and lose their contract to provide care and services to Medicare and Medicaid-funded patients.

In 2017, Valley Oaks Care Center was designated as a Special Focus Facility. Now that the SFF nursing home has been added to the watch list, they must make significant improvements in the months and years ahead. Likely, the facility will maintain its designation until surveyors and regulators are assured that any changes and improvements that maintain a resident’s health and well-being are permanent. Some of the concerns, violations, and deficiencies are detailed below.

Valley Oaks Care Center (SFF)

This SFF Nursing Center is a ‘for profit’ facility providing services and cares to residents of Liverpool and Columbiana County, Ohio. The 99-certified bed Long-Term Care Nursing Home is located at:

500 Selfridge Street East
Liverpool, OH 43920
(330) 385-5001

In addition to providing short-term and long-term skilled nursing care, the facility also offers:

  • Pulmonary rehabilitation
  • Occupational, physical and speech therapies
  • Cardiac Rehab
  • Post-surgical rehab
  • Stroke rehabilitation care
  • Wound care
  • Transitional care
  • Intervenous (IV) therapy
  • Orthopedic rehabilitation

Monetary Penalties

The federal government and state of Ohio had the legal authority to impose monetary penalties against any nursing facility identified with health hazards, serious deficiencies, and violations. These fines are levied to encourage immediate changes and improvements to the level of care the nursing home provides residents.

Over the last three years, regulators have imposed for monetary penalties against Valley Oaks Care Center (SFF). These penalties include a $8,800 fine on 04/29/2015, a $19,013 fine on 10/09/2015, a $38,285 fine on 04/21/2016, and a $63,604 fine on 01/19/2017. Additionally, regulators received nine formally filed complaints that after investigations all resulted in citations.

Current Nursing Home Resident Safety Concerns

The state of Ohio routinely updates their long-term care home database systems to reflect all safety concerns, health violations, opened investigations, incident inquiries, dangerous hazards, and filed complaints. This information can be found on numerous sites including

Currently, Valley Oaks Care Center (SFF) maintains an overall one out of five stars compared to all nursing homes in the United States. This ranking includes one out of five stars for health inspections, one out of five stars for staffing issues, and two out of five stars for quality measures. Some of the concerns, violations, deficiencies, and citations involving this facility include:

  • Failure to Ensure Residents Receive Proper Treatment to Prevent the Development of New Bedsores or Healed Existing Pressure Sores
  • In a summary statement of deficiencies dated March 22, 2017, the state investigator document at the facility’s failure “to ensure ongoing comprehensive assessment of the resident’s coccyx pressure ulcer were completed to properly identify a change in the condition of the ulcer.”

    The deficient practice by the nursing staff “failed to properly identify and prevent the development of a pressure ulcer on [the resident’s] left posterior thigh until it was assessed to be unstageable.” Actual harm occurred when on January 31, 2017 [the resident’s] coccyx pressure ulcer was assessed to have declined to an unstageable pressure ulcer and [the resident] was assessed to have developed a new unstageable pressure ulcer to the left posterior thigh from her urinary catheter leg bag.”

    The state investigator also documented that the facility had a failure to “ensure a timely, comprehensive assessment for [the resident’s] facility-acquired right pressure ulcer.” This deficiency affected two different residents at the facility.”

  • Failure to Notify the Resident’s Doctor and the Resident’s Responsible Party Immediately of the Serious Decline in Their Medical Condition That Jeopardizes Their Health
  • In a summary statement of deficiencies dated February 9, 2017, the state investigator documented that the facility’s failure “to notify the physician and responsible party of new pressure ulcers for [two residents].” In one incident, “there was no documented evidence of a comprehensive assessment of these pressure ulcers was completed upon readmission including:

    • Identification of the stage, depth, and measurement of the coccyx ulcer
    • Wound-based description
    • The presence of granulation tissue
    • The presence of eschar/necrotic tissue [dead tissue]
    • The presence of slough
    • The presence of undermining or tunneling
    • The peri-wound
    • If any drainage was present
    • The characteristic of the wound
    • If pain was present.”

    An interview with the Regional Nurse it was confirmed that “the nurses did not notify the physician for treatment orders when new pressure ulcers were discovered.” The Regional Nurse “verified the facility nurses should not be waiting for the Physician’s Assistant/Wound Practitioner to make weekly rounds to complete a comprehensive assessment of pressure ulcers including the ordering and provision of treatments.

    In a separate summary statement of deficiencies dated April 2, 2016, the state surveyor documented the facility’s failure “to notify resident’s physician regarding multiple complaints of shortness of breath and request for transfer to the hospital over an eight-hour period.

    The surveyor reviewed the resident’s Closed Radical Records including a February 14, 2016, Plan of Care that revealed the resident “had altered respiratory status. Interventions include monitoring and documenting increased restlessness, anxiety, and air hunger.” The resident’s Nursing Note dated April 3, 2016, indicated that the resident “complained of increased shortness of breath and pain throughout her chest.” The resident’s “respirations were hard and labored. Lungs were wheezing throughout the upper lobes.”

    The documentation indicates that the facility’s Physician and the Director of Nursing were notified and that the Licensed Practical Nurse “was advised to send the resident to the emergency room.” However, there was no documented evidence that the “resident’s physician was notified of her decline in condition and requests to be sent to the hospital [before] April 3, 2016, at 6:38 PM.”

  • Failure to Ensure Residents Receive Proper Treatment to Prevent the Development of New Pressure Sores or Allow Existing Bedsore to Heal
  • In a summary statement of deficiencies dated February 9, 2017, the state investigator documented the facility’s failure “to ensure pressure ulcer prevention measures were in place, and pressure ulcers were assessed, monitored and treated.” The deficient practice affected three residents “reviewed for pressure ulcers.”

    The surveyor documented that “actual harm occurred when [one resident] obtained pressure ulcers including a Stage III ulcer on the left buttock and a deep tissue injury on the right buttock one prevention measures were not put in place for a resident at high-risk for pressure ulcers. Once the pressure ulcers developed, positioning and further pressure reduction measures were not put in place for four days. The physician was not notified of the pressure ulcer for treatment for five days.”

    In a separate summary statement of deficiency dated January 19, 2017, the state investigator noted the facility’s failure “to ensure appropriate and timely wound care treatments and assessments for the resident” were performed. This deficiency by the nursing staff “resulted in actual harm when [the resident’s] Stage I right ankle pressure ulcer dressing was not changed for seven days and the wound deteriorated to unstageable. The facility failed to ensure timely assessment, monitoring, and interventions for [another resident]. This [deficiency] resulted in actual harm of [the resident’s] heel pressure ulcer [that] deteriorated to a Stage III” sore.

  • Failure to Report and Investigate Acts or Allegations of Abuse, Neglect or Mistreatment of Residents
  • In a summary statement of deficiencies dated January 19, 2017, the state investigator documented the facility’s failure “to ensure an allegation of sexual abuse was immediately reported by facility staff to the Administration.” The incident involved a cognitively intact resident who revealed “on the morning of December 16, 2016, at approximately 2:00 AM, … [that] her significant other/roommate tried to inappropriately touch her.”

    Documentation in the Reported Incident Report “indicated that at approximately 9:30 AM, [the Executive Director] was informed by [the resident’s] daughter of the [resident’s] allegation.” The report “indicated that after a thorough investigation, the facility concluded [that] sexual abuse did not occur. The facility’s investigation mirrored the summary of the incident included in the Self-Reported Incident Report.”

    The resident stated that “he was fixing the blankets for [his roommate] when she woke up and began yelling at him.” The allegedly abusive resident told the roommate “to leave the room, and he did so immediately.” The Executive Director explained that “the facility determined it was a misunderstanding between both parties and that [the roommate] left the room as soon [the allegedly abused resident] asked him to leave.”

    The investigator documented that the Executive Director acknowledged that the Licensed Practical Nurse providing care on the floor “did not notify the administration of the incident at the time [that] the incident occurred, per their policy.” The facility was reminded of their Mistreatment, abuse, neglect, and misappropriation of resident property policy dated August 2016 indicated that “all personnel must immediately report any incident or suspected incident of resident abuse or neglect, including injuries of unknown origin source and misappropriation of resident property.”

  • Failure to Develop Policies That Prevent Mistreatment, Neglect, or Abuse of Residents
  • In a summary statement of deficiencies dated January 19, 2017, the state investigator documented that the facility had failed “to implement the policy when facility staff failed to immediately report to administration an allegation of sexual abuse against a resident.” This deficient practice was identified after reviewing the facility’s Mistreatment, Abuse, Neglect and Misappropriation of Resident Property Policy.

  • Failure to Reasonably Accommodate the Needs and Preferences of a Resident
  • In a summary statement of deficiencies dated January 19, 2017, the state surveyor documented a facility failure. The deficiency involved a failure “to ensure [that a] resident, who was in hospice, was not left sitting in her wheelchair for extended periods of time and staff did not respond to the resident’s concerns of being cold.” The surveyor documented the facility also failed to “ensure the call light was within reach for [another] resident.”

  • Failure to Provide an Environment Free of Accident Hazards
  • In a summary statement of deficiencies dated January 19, 2017, the state surveyor documented the facility’s failure to “ensure falls were assessed, investigated and interventions were put into place to attempt to prevent further falls for [a resident].” The deficient practice by the nursing staff “affected one resident… reviewed for falls.”

    The deficiency was identified after reviewing a resident’s February 28, 2016, Nursing Notes that revealed that the resident “came to the Licensed Practical Nurse and stated he fell to the floor from the wheelchair. He said he was not sure if he had a seizure, but he blacked out. The resident stated he it is said on the bed frame and complained of a pounding headache and said all of his muscles were aching.”

    While neurological checks were initiated, and the physician was notified, the state investigator documented that “there was no investigation completed related to the fall to attempt to prevent further falls.”

  • Failure to Follow Protocols and Procedures to Prevent the Spread of Infection throughout the Facility
  • In a summary statement of deficiencies dated January 19, 2017, the state investigator documented the facility’s failure “to ensure appropriate infection control practices were maintained during the provision of incontinence care for [a resident].” This deficient practice by the nursing staff affected one resident “observed during incontinence care.”

    Observations were made of a State-tested Nursing Assistant “providing incontinence care” for a resident on January 9, 2017. As a part of providing incontinence care, the nursing Assistant “walked to the sink and turned on the faucet” but “did not wash her hands.” The Nursing Assistant “donned gloves and place one washcloth under the running water [before squirting] so from the soap dispenser and squeezed out the excess water.”

    During observation of the Nursing Assistant providing incontinence care, it was revealed that the assistant did not follow standard procedures to ensure the prevention of the spread of infection and bacterial/contamination from the rectal area to the front.

  • Failure to Provide an Environment Free of Unnecessary Physical Restraints
  • In a summary statement of deficiencies dated September 1, 2016, the state investigator documented the facility’s failure “to accurately and comprehensively assess a safety device for use as a restraint.” The incident involved a cognitively intact resident who “requires the extensive assistance of two or more for bed mobility, transfers, ambulation, dressing, and toileting. He had [an] unsteady bounce, limited range of motion of one side of the upper and lower extremities, had no restraints and had two or more falls since admission …with one minor injury.”

    Observation of the resident revealed that he sits “in a reclining wheelchair with the lift pad beneath him and … the cushion on the seat of the wheelchair. He was in an upright position, [and] had a padded belt in place across his pelvic area and tied to the back of the wheelchair.” The surveyor documented that the resident “had a weak voice and was hard of hearing.”

    The state investigator interviewed the facility Director of Nursing and Executive Director who “verified the pelvic tilt belt was not accurately assess for use as a restraint.”

Need a Lawyer to File a Nursing Home Abuse Claim?

If you believe that your loved one suffered abuse, mistreatment or neglect while they were a patient at Valley Oaks Care Center (SFF), or any facility, call a personal injury attorney now. Having a law firm work on your behalf can ensure your family is adequately compensated to cover monetary damages. Your lawyer can file a claim, gather evidence, hire investigators, and build a solid case for financial recompense.

Personal injury attorneys who specialize in nursing home neglect and medical malpractice cases work through contingency fee arrangements. These agreements allow the payment postponement of legal fees which are paid only after the attorneys have negotiated an out of court settlement on your behalf or have successfully resolved your recompense case in a court of law.


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