Universal Health Care and Rehabilitation Center

Attorneys for Injured & Neglected at Universal Health Care and Rehabilitation Center

Deciding to entrust the medical team at a nursing home to provide a loved one the highest level of care can never be easy. In some situations, nurses and nurse’s aides will assure the family that they follow established standards of care when, in fact, that does not happen. Without warning, their loved one can be victimized through mistreatment, neglect, or abuse due to mismanagement, insufficient staffing , or poor hiring practices.

If your loved one was injured while living in a Cabarrus County nursing facility, contact the North Carolina Nursing Home Law Center Attorneys now for immediate legal help. Let our team of abuse prevention lawyers handle your case to ensure your family receives financial compensation to recover your damages. We can begin working on your case now.

Universal Health Care and Rehabilitation Center

This Medicare and Medicaid-participating facility is a “for-profit” center providing services to residents of Concord and Cabarrus County, North Carolina. The 120-certified bed long-term care home is located at:

430 Brookwood Avenue NE
Concord, North Carolina 28025
(704) 788-4115

In addition to providing 24/7 skilled nursing care, Universal Health Care and Rehabilitation Center offers other services. Additional focused attention includes short-term and long term care, and physical, occupational, and speech therapies.

Fined $31,695 for substandard care

Financial Penalties and Violations

Both the state of North Carolina and federal agencies penalize nursing homes by denying reimbursement payments from Medicare or imposing monetary fines anytime the facility is cited for a severe violation of established regulations and rules that harm or could harm residents.

Within the last thirty-six months, investigators imposed three monetary penalties against Universal Health Care and Rehabilitation Center, citing substandard care. These penalties include a $13,905 fine on February 22, 2019, a $4,163 fine on April 07, 2018, and a $13,627 fine on April 07, 2018, for a total of $31,695. During this time, Medicare denied payment on April 07, 2018, due to a lack of quality care.

The nursing home received sixteen complaints over the last three years that resulted in a violation citation. Additional information concerning the facility can be reviewed on the comprehensive North Carolina Department of Health and Human Services Adult Protective Services Website.

Call (800) 926-7565 Toll-Free for a No Obligation Consultation

Concord North Carolina Nursing Home Safety Concerns

One Star Rating

Our attorneys obtain and review data on every North Carolina long-term care home from various online publically available sources, including the Department of Public Health website and Medicare.gov.

According to Medicare, this facility maintains an overall rating of one out of five stars, including one out of five stars concerning health inspections, two out of five stars for staffing issues, and three out of five stars for quality measures.

  • Failure to Provide Every Resident an Environment Free of Accident Hazards and Provide Adequate Supervision to Prevent Avoidable Accidents – citation #F689 date May 11, 2018
  • The state investigators determined the nursing home " failed to provide supervision to prevent a cognitively impaired resident from exiting the facility.” The resident “exited the facility, while unsupervised, and self-propelled her wheelchair twenty-nine feet to the end of the sidewalk and fell to the asphalt pavement of the parking lot.” The resident sustained “a fractured nose, abrasions to her face, hands, and knees, and a laceration to her left forehead [and] bruising to her face.”

    The state investigators determined an Immediate Jeopardy began when the resident “exited the facility through two sets of doors, while unsupervised.” A review of the resident’s Elopement Risk Assessment indicated that the resident “was assessed to be at risk for elopement [wandering away], with potential risk factors identified as cognitive impairment and poor decision-making skills.”

    The nursing staff was instructed to check on the resident every shift, and “there was no timestamp on the order.” A handwritten order by the Physician indicated that the staff “was to discontinue previous Wander Guard orders.”

    The resident’s Care Plan for Wandering Behaviors indicated that the staff was to observe the resident “when out of bed to determine their whereabouts, redirect the resident, apply a Wander Guard [device] to the right lower extremity and check the Wander Guard device for function and placement, per facility protocol.”

    The documentation states that the resident “will wander safely throughout the building with the direction of staff.” The resident’s Care Plan indicated that the Wander Guard could be taken off because the resident was “no longer at risk.” However, the resident found their way outside and was “ face down on the pavement and the wheelchair was on the sidewalk. The resident was bleeding from her hands and her face.” The nursing staff contacted EMS (Emergency Medical Services).

Neglected or Abused at Universal Health Care and Rehabilitation Center? We Can Help

Do you suspect that your loved one suffered an injury or died prematurely while living at Universal Health Care and Rehabilitation Center? Contact the North Carolina nursing home abuse prevention lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Cabarrus County victims of abuse and neglect in all areas, including Concord.

It is always free to discuss your case with our legal team. We provide a 100% “No Win/No-Fee” Guarantee, meaning you will owe us nothing until we can secure a financial recovery on your behalf.


Client Reviews

Jonathan did a great job helping my family navigate through a lengthy lawsuit involving my grandmother's death in a nursing home. Through every step of the case, Jonathan kept my family informed of the progression of the case. Although our case eventually settled at a mediation, I really was impressed at how well prepared Jonathan was to take the case to trial. Lisa
After I read Jonathan’s Nursing Home Blog, I decided to hire him to look into my wife’s treatment at a local nursing home. Jonathan did a great job explaining the process and the laws that apply to nursing homes. I immediately felt at ease and was glad to have him on my side. Though the lawsuit process was at times frustrating, Jonathan reassured me, particularly at my deposition. I really felt like Jonathan cared about my wife’s best interests, and I think that came across to the lawyers for the nursing home. Eric