Do you suspect that the injury your loved one obtained while living in a Wake County nursing facility could have been prevented had the nursing staff followed the established procedures and protocols? Was there harm through resident-to-resident abuse or staff-to-resident negligence ? If so, contact the North Carolina Nursing Home Law Center Attorneys now for legal assistance.
Let our team of abuse prevention lawyers handle your case to take quick legal action. We have handled cases like yours and can help your family, too. Contact us now so we can begin working on your case today to ensure you receive financial compensation from recovering your damages.
This long-term care facility is a 132-certified bed "for-profit" home providing services and care to residents of Raleigh and Wake County, North Carolina. The Medicare and Medicaid-participating center is located at:
5201 Clarks Fork Drive Nw
Raleigh, North Carolina 27616
(919) 872-7033
NO WEBSITE
In addition to providing 24/7 skilled nursing care, Universal Health Care - North Raleigh offers other services. Additional focused attention includes short-term and long term care, and physical, occupational, and speech therapies.
Fined $105,633 for substandard care
North Carolina and federal government agencies have the legal responsibility of monitoring every nursing home and imposing monetary fines or denying reimbursement payments through Medicare if investigators identify serious violations and deficiencies. These penalties are typically imposed when the violation is severe and harmed or could have harmed a resident.
Within the last three years, federal investigators imposed a monetary fine against Universal Health Care - North Raleigh for $105,633 on April 15, 2018, citing substandard care. During this time, Medicare denied payment on April 15, 2018, due to a lack of quality care.
The nursing home received thirty-four complaints over the last three years that resulted in a violation citation. Additional information concerning the facility can be reviewed on the comprehensive North Carolina Department of Health and Human Services Adult Protective Services Website.
Call (800) 926-7565 Toll-Free for a No Obligation Consultation
Your family can visit Medicare.gov and the North Carolina Department of Public Health website to obtain a complete list of all violations, citations, and deficiencies identified by investigators and surveyors.
According to Medicare, this facility maintains an overall rating of one out of five stars, including one out of five stars concerning health inspections, two out of five stars for staffing issues, and four out of five stars for quality measures.
The state investigators “determined that the facility staff spoke to [one resident] in a verbally abusive manner.” The investigation involved a resident with a good memory, who “did not have disorganized thinking or altered levels of consciousness. The resident was not exhibiting behavioral symptoms.”
The resident’s family member said that “ she had video evidence of [the resident] being abused. She stated the resident told her that the staff threw him in the bed.” The resident’s family member said that “they talked down to him and that they treated him horribly at the facility. She reported installing a recording device because she thought the resident was exaggerating his treatment.”
The family member stated, “on her recordings; she saw a staff member [go] into the resident’s room on the third shift; look at the resident, then leave. She reported that no one returned to the room for twelve to fifteen minutes.” The resident said that staff members “are mean all the time, mostly at night. He said, ‘one girl picks me up and [flips] me around like a rag doll.’”
The resident stated that “staff used the lift to get him up sometimes. He said one girl told him he needed a longer leash.” A video recording, captured on April 9, 2018, during that [shift shows that] a “staff member entered the resident’s room [and stated], ‘Aww, you stink.’” Another staff member “entered the room and appeared to be cleaning the resident up while he laid on the floor.”
Neither “the resident nor the floor could be seen from the camera angle. Another staff member entered the room and the resident was placed on the bed by three staff members. When the staff exited the room, the two remained in the room. The Nurse Assistant then dropped the resident’s legs under the bed. The same Nursing Assistant was then observed snatching the pillow from underneath the resident’s head, without informing the resident of what she was doing.”
The Aide asked, “How old are you? You should be enjoying your retirement; pooping on yourself – shame on you.”
Has your loved one been being mistreated or neglected while living at Universal Health Care - North Raleigh? Contact the North Carolina nursing home abuse prevention lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Wake County victims of abuse and neglect in all areas, including Raleigh.
We provide every potential client a free initial case consultation and offer a 100% “No Win/No-Fee” Guarantee. This promise means you will not pay us anything until after we have secured a monetary recovery on your behalf.
Attorney Carl R. Wilander, Esq.
Licensed in North Carolina
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