Mistreatment occurring in nursing homes across the U.S. is in all too common occurrence. According to statistics maintained by Medicare, there are thousands of senior citizens, the disabled, and rehabilitating subjected to abuse and neglect at nursing homes nationwide. Many of these individuals suffered mistreatment at the hands of their caregivers, employees, visitors, and other patients.
If your loved one was injured while living in a Swain County nursing facility, contact the North Carolina Nursing Home Law Center Attorneys now for immediate legal help. Our team of abuse prevention lawyers can work on your family’s behalf to ensure you are compensated adequately for your damages.
This nursing center is a "federal government-owned and operated" Medicare and Medicaid-participating facility providing services and care to residents of Cherokee and Swain County, North Carolina. The 72-certified bed long-term care nursing home is located at:
55 Echota Church Road
Cherokee, North Carolina 28719
(828) 497-5048
Tsali Care Center Nursing Home
In addition to providing around the clock skilled nursing care, Tsali Care Center Nursing Home offers other services. Additional focused attention includes short-term and long term care.
The facility also provides comprehensive rehab services, wound care, hip fracture therapy, tube feeding care, special care units, intravenous (IV) therapies, special therapeutic diets, and physical, occupational, and speech therapies.
The state and federal investigators have the legal authority to penalize any nursing home that has been cited for a severe violation that harmed or could have harmed a nursing home resident. Typically, these penalties include imposed monetary fines and denial of payment for Medicare services.
Within the last three years, investigators imposed two monetary penalties against Tsali Care Center Nursing Home, citing substandard care. These penalties include a $43,808 fine on December 01, 2017, and a $9,750 fine on December 02, 2016, for a total of $53,558. During this time, Medicare denied payment on December 01, 2017, due to a lack of quality care.
This nursing facility received five complaints and self-reported eight severe issues over the last three years that resulted in violation citations. Additional information concerning the facility can be reviewed on the comprehensive North Carolina Department of Health and Human Services Adult Protective Services Website.
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The federal government and North Carolina Department of Public Health website update comprehensive information containing historical details of all citations and violations.
According to Medicare, this facility maintains an overall rating of one out of five stars, including one out of five stars concerning health inspections, five out of five stars for staffing issues, and three out of five stars for quality measures.
The state investigators determined the nursing home "failed to ensure an allegation of abuse was thoroughly investigated after a [Licensed Practical Nurse (LPN)] allegedly verbally abused [a resident]. This failure had the potential to affect residents on two of five halls.”
The report involving the incident indicated that a resident had said that an LPN “had a reputation of being rude.” The resident stated that the LPN “had not been rude with them but had been with other residents.”
A separate report, with interviews from staff members working on the shift during the night of the incident, indicated that the LPN had been terminated from the facility. The MDS (Minimum Data Set) Coordinator revealed that “he was involved with the investigation of the abuse allegation. He further stated the investigation had not been completed.”
The Director of Nursing stated, “she had not yet reviewed the completed investigation of the alleged abuse investigation.”
The “facility failed to implement its own policy to immediately report and investigate an allegation of resident abuse, for [one resident].”
A written statement by a Certified Nursing Assistant (CNA) revealed that they had witnessed another CNA calling the resident “A b**** on February 16, 2019.” The reporting CNA had told the Assistant Administrator, who “did not report the allegation to the Administrator until six days later, and no investigation was initiated until that day.”
The investigators determined that the nursing home “failed to report [one allegation of abuse], within the required timeframe, to the Centers for Medicare and Medicaid Services.”
Do you believe that your loved one is the victim of mistreatment, abuse, or neglect while living at Tsali Care Center Nursing Home? Contact the North Carolina nursing home abuse prevention lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Swain County victims of abuse and neglect in all areas, including Cherokee.
Talk to our legal team today about your case through an initial, free claim consultation. We provide all our clients a 100% “No Win/No-Fee” Guarantee, meaning if we cannot secure financial compensation on your behalf, you owe us nothing. All information you share with our law offices will remain confidential.
Attorney Carl R. Wilander, Esq.
Licensed in North Carolina
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