Information & Ratings on Troy Manor (Violations)

When your loved one resides in a nursing home, they have certain rights that the law affords to them. In addition to the protection that your loved one has through federal and state law, civil laws also apply to nursing home care. Specifically, if a nursing home mistreats or abuses your loved one, or if their negligence causes any injury to your family member, you are not without recourse. When you retain a competent and experienced attorney, you can hold the nursing home accountable for anything action or omission that has harmed your loved one. 

Troy Manor is a medium-sized facility with 130 certified beds. It participates in both the Medicare and Medicaid programs. Troy Manor provides short-stay and long-stay services to residents of Troy, MO and the Greater Saint Louis area. It has for-profit ownership and is located at:

200 Thompson Dr. 
Troy, MO 63379
(636) 528-8446
URL: http://www.visittroymanor.com/

The Nursing Home Reform Amendments of 1987 give certain rights to residents of nursing homes. This law also expanded the role that the federal government plays in nursing home regulation. Both the federal and state governments can carry out inspections of a skilled nursing facility to make sure that any applicable regulations are being followed. If not, either entity has the power to take action against the facility. These actions can include assessment of health citations that must be addressed by the facility in order to avoid more serious sanctions in the future. 

Aside from federal regulator issues, this facility has recently been in the news for an incident in which an employee at the nursing home was charged with stealing medication. The director of the nursing home filed a complaint, and after a search of the employee's home, fentanyl patches were found at the home. The employee then admitted to stealing the patches and other prescription medications from residents at the nursing home. 

Although the facility has not received any federal fines or payment denials and the most recent inspection report showed some improvement, the nursing home still maintains a one-star rating from Medicare. This is indicative of the fact that there have been issues with the care at the facility in the past. The deficiencies have primarily been in the area of health inspections. Troy Manor has received two Notices of Noncompliance from the State of Missouri in the past three years. Both of these notices were Class II violations, meaning they were one category below the most severe type of violation.

The facility also underwent four complaint inspections between February 2017 and January 2018. Three of these investigations occurred within a two month timeframe. These all resulted in a citation assessed to the facility. In one instance, a resident eloped from the facility and walked a tenth of a mile in the dark in ten degree temperatures. Another resident left the facility twice in one day. Normally, when combined with faulty supervision measures, these types of incidents result in a fine levied to the facility, but here Troy Manor simply received a citation. 

Another complaint inspection involved a resident who developed pressure ulcers. While the citation did not blame the facility for inadequate care that led to the pressure ulcers, it did note that the staff failed to notify the resident's representative and physician of the ulcers. The physician can prescribe a treatment plan that can be followed to address the ulcer and prevent it from getting any worse. Here, the resident's pressure ulcers likely became more severe in the absence of treatment. 

In general, the 2017 inspection report detailed a wide variety of care shortcomings in that there were 17 health citations contained in the report. This is more than double the national average of citations in each inspection report. While it is unreasonable to expect that a nursing home will be absolutely perfect and have no health citations, a high number of citations is an indicator that there may be larger problems at the facility. 

In 2016, the facility received a citation as a result of a complaint inspection for failure to provide certain care to residents. Specifically, the nursing home did not provide restorative services as ordered. The lack of the required restorative therapy resulted in the residents' needing to go back to obtain full-fledged therapy. Had this restorative care been given as needed, residents could have continued to progress without the need for therapy. 

If you have any suspicions or ideas of any neglect or abuse that your loved one is facing at a nursing home, contact the attorneys at the Nursing Home Law Center today. We can investigate your suspicions and get a handle on the facts of your case. Then, we can assess your case for you and let you know if we believe that you have a viable claim against the nursing home that can result in compensation. You can contact us today at (800) 726-9565 in order to schedule your free no-risk case consultation or you can get in touch with us through our website to chat with us.

Sources:

• Inspection Report - 01/19/2018
• Nursing home employee charge with theft of fentanyl patches
• Inspection Report - 12/07/2017