Information & Ratings on St. Regis Nursing Home, Massena, New York

St. Regis Nursing HomeAt no time in history have there ever been more senior citizens entering their retirement years. The advancing age of this huge population has increased the need for additional beds in nursing homes and placed a significant demand on the number of Nurses and Nurse’s Aides required to meet their needs. Unfortunately, mistreatment still occurs in many facilities nationwide.

If your loved one was injured or died unexpectedly while living in a Saint Lawrence County nursing facility, contact the New York Nursing Home Law Center Attorneys now for immediate legal assistance. Let our team of dedicated abuse prevention lawyers work on your family’s behalf to ensure you receive financial compensation to recover your monetary damages.

St. Regis Nursing Home

This Medicare and Medicaid-participating facility is a "for profit" center providing services to residents of Massena and Saint Lawrence County, New York. The 159-certified bed long-term care home is located at:

89 Grove Street
Massena, New York 13662
(315) 769-2494
St. Regis Nursing Home
Fined $109,189 for substandard care
Financial Penalties and Violations

Both the State of New York and the federal government can impose a monetary fine or deny payments through Medicare when a nursing facility has been found to violate established regulations and rules. The greater the monetary fine, the more serious the violation is that likely harmed or could have harmed one or more residents at the nursing home.

Within the last three years, investigators imposed two monetary penalties against St Regis Nursing Home, citing substandard care. These penalties include a $65,208 fine on October 24, 2018, and a $43,981 fine on June 05, 2017, for a total of $109,189.

This nursing facility also received three complaints and self-reported nine serious issues over the last three years that resulted in violation citations. Additional information about this nursing home can be found on the New York State Nursing Home Report Website.

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Massena New York Nursing Home Safety Concerns One Star Rating

Your family can visit Medicare.gov and the New York Department of Public Health website to obtain a complete list of all violations, citations, and deficiencies identified by investigators and surveyors.

According to Medicare, this facility maintains an overall rating of one out of five stars, including one out of five stars concerning health inspections, four out of five stars for staffing issues and one out of five stars for quality measures.

  • Failure to Protect Every Resident from Separation from Other Residents, His/her Room, or Confinement to His/her Room – citation #F603 date May 25, 2018
  • The state investigators determined “the facility did not ensure [one resident] reviewed for restraints was free from involuntary seclusion. Specifically, the resident was kept from exiting her room by the use of a safety gate in the doorway.”

    The facility policy on Standards of Care involving Restraints/Positioning Devices/Side Rails documented that “restraints would be checked every thirty minutes and release every two hours unless otherwise determined by the interdisciplinary care team.” The investigation involved a severely, cognitively impaired resident who has “moderately impaired hearing and severely impaired vision.”

    Other documentation shows of the resident “exhibited no behavioral symptoms and wandered one of three days during the assessment period. She requires extensive assistance of one or two individuals for all activities of daily living and used a chair that prevented rising and chair alarm’s daily.”

    The updated Comprehensive Care Plan revealed that the resident “had an altercation with another resident when that resident wandered into her room. The resident’s slapped the other resident, a restraint/gate for the doorway was implemented, and increased supervision and schedule activities were initiated to monitor the resident’s behavior.”

    The staff was “to have the gate on the doorway when the resident was not under immediate supervision, the resident would have a motion detector for the doorway to monitor the resident’s attempt to exit the room or needed assistance, and the gate would be checked and released per the policy.”

    Documentation from October 30, 2017, indicates “the resident continued to be placed in her room with the door entrance gate up when she was not directly supervised.” On the morning of December 14, 2017, “the resident was in her room [with the] gate at the door entrance, common walking about in her room.”

    Accident and Incident Reports documented “unobserved falls while the resident was in her room from October 18, 2018, through March 15, 2018” that included seven falls during the day shift and thirteen falls during the night shift. The resident “had been known to knock over the gate” on multiple occasions.

Need More Information about St. Regis Nursing Home? Contact Us Today for Help

Do you suspect that your loved one suffered injury or died prematurely while living at St. Regis Nursing Home? Contact the New York nursing home abuse lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Saint Lawrence County victims of abuse and neglect in all areas, including Massena.

It is always free to discuss your case with our legal team. We provide a 100% “No Win/No-Fee” Guarantee, meaning you will owe us nothing until we can secure a financial recovery on your behalf. All information you share with our law offices will remain confidential.

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Jonathan did a great job helping my family navigate through a lengthy lawsuit involving my grandmother's death in a nursing home. Through every step of the case, Jonathan kept my family informed of the progression of the case. Although our case eventually settled at a mediation, I really was impressed at how well prepared Jonathan was to take the case to trial. Lisa
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After I read Jonathan’s Nursing Home Blog, I decided to hire him to look into my wife’s treatment at a local nursing home. Jonathan did a great job explaining the process and the laws that apply to nursing homes. I immediately felt at ease and was glad to have him on my side. Though the lawsuit process was at times frustrating, Jonathan reassured me, particularly at my deposition. I really felt like Jonathan cared about my wife’s best interests, and I think that came across to the lawyers for the nursing home. Eric