Sonterra Health Center

Lawyers for Neglected & Abused at Sonterra Health Center

Sonterra Health CenterDo you suspect that your loved one has been mistreated while living in a Bexar County nursing facility? Are you concerned that their injuries or unexpected death are a result of abuse or neglect by caregivers, employees, or other patients? If so, contact the Texas nursing home network of attorneys at (800) 926-7565 now for immediate legal intervention.

Let our team of abuse prevention lawyers work on your behalf to ensure your family receives monetary compensation for your damages. We use the law to ensure that those responsible for causing injuries and harm are held financially and legally responsible. Let us begin working on your case today.

Sonterra Health Center

This long-term care center is a "for-profit" 124-certified bed home providing cares to residents of San Antonio and Bexar County, Texas. The Medicare and Medicaid-participating facility is located at:

18514 Sonterra Place
San Antonio, Texas 78258
(210) 545-4800

In addition to providing around the clock skilled nursing care, Sonterra Health Center offers other services. Additional focused care includes short-term and long term care.

The facility also provides comprehensive rehab services, wound care, pulmonary care, IV (intervenous) care, post-stroke care, enteral nutrition, pain management, hospice, oncology care, dementia and memory care, and physical, occupational, and speech therapies.

Financial Penalties and Violations

The state of Texas and the federal government have the legal obligation for monitoring every nursing facility and impose monetary fines or deny payments through Medicare if the facility violates established nursing home regulations and rules. In serious cases, the nursing facility will receive multiple penalties if investigators find the violations are severe and harmed or could have harmed a resident.

Additional information concerning the facility can be reviewed on the comprehensive Texas Adult Protective Services Website.

Call (800) 926-7565 Toll-Free for a No Obligation Consultation

San Antonio Texas Nursing Home Safety Concerns

Two Stars Rating

To ensure families are fully informed of the level of care every nursing home provides, the state of Texas and routinely update their long-term care home database systems with info on violations, citations, and deficiencies.

According to Medicare, this facility maintains an overall rating of two out of five stars, including two out of five stars concerning health inspections, one out of five stars for staffing issues and five out of five stars for quality measures.

  • Failure to Provide Safe and Appropriate Respiratory Care for a Resident When Needed – citation #F695 date March 8, 2019
  • The state investigators determined that the nursing home “failed to ensure residents receive respiratory care consistent with professional standards for [one resident] reviewed for respiratory treatments.” Specifically, “the facility did not change [the resident’s] tubing and mask weekly and was last changed” nearly three weeks earlier.

    It was determined that “these deficient practices could affect the resident to receive nebulizer treatments and placed them at risk for inadequate care or respiratory infection.” A review of the resident’s records indicated that the patient had inhaled medication every four hours to treat shortness of breath.

    The state investigators observed the resident on the morning of March 5, 2019, while seated in the wheelchair participating in breathing treatment.” At that time, the date on the resident’s mask and tubing for the breathing treatment showed February 19, 2019. This date was confirmed by the Assistant Director of Nursing who verified that “nurses should have changed [the resident’s] tubing and mask every week.”

    In a separate summary statement of deficiencies dated April 13, 2018, the facility “failed to ensure that [one resident] who needed respiratory care was provided such care, that it’s consistent with professional standards of practice, the comprehensive person-centered Care Plan, and the resident’s goals and preferences.”

    Specifically, “the filter on the resident’s oxygen concentrator was missing. This deficient practice could affect [five residents] who receive oxygen continuous and [seven residents] who receive oxygen as-needed by contributing to shortness of breath or infection.”

    The investigators reviewed the resident’s Face Sheet and Medication Administration Report and observed the resident had a missing outer filter on the oxygen concentrator.

    The MDS (Minimum Data Set) License Vocational Nurse who provided the resident care confirmed that their “oxygen concentrator was missing the outer filter.” The Director of Nursing confirmed that the resident’s oxygen concentrator “should have the filter in place.”

    The deficient practice by the nursing staff failed to follow the facility’s policies and procedures when providing safe and therapeutic oxygen using concentrator equipment.

Need More Information About Sonterra Health Center? Let Us Help

Do you believe that your loved one was the victim of abuse, mistreatment, or neglect while living at Sonterra Health Center? Contact the Texas network of abuse prevention lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. Our legal team of dedicated attorneys represents Bexar County victims of abuse and neglect in all areas, including San Antonio.

Our legal team never charges potential clients to discuss your case through an initial claim consultation. Also, we offer a 100% “No Win/No-Fee” Guarantee, meaning you will not owe us any money unless we have received a monetary recovery on your behalf. All information you share with our law offices concerning your financial compensation case will remain confidential.


Client Reviews

Jonathan did a great job helping my family navigate through a lengthy lawsuit involving my grandmother's death in a nursing home. Through every step of the case, Jonathan kept my family informed of the progression of the case. Although our case eventually settled at a mediation, I really was impressed at how well prepared Jonathan was to take the case to trial. Lisa
After I read Jonathan’s Nursing Home Blog, I decided to hire him to look into my wife’s treatment at a local nursing home. Jonathan did a great job explaining the process and the laws that apply to nursing homes. I immediately felt at ease and was glad to have him on my side. Though the lawsuit process was at times frustrating, Jonathan reassured me, particularly at my deposition. I really felt like Jonathan cared about my wife’s best interests, and I think that came across to the lawyers for the nursing home. Eric