Many families have no other choice than to place a loved one in a nursing facility to ensure they receive the highest level of professional care. These families often find comfort in the knowledge that their loved one will remain safe in a compassionate environment. Unfortunately, mistreatment is an all too common occurrence in many nursing facilities throughout Delaware, where caregivers, employees, or other residents injure patients.The Delaware Nursing Home Law Center Attorneys have represented many Kent County nursing home patients who were victimized through abuse and neglect. Our legal team of abuse prevention lawyers works on behalf of our clients to help them receive adequate financial compensation to recover their damages. We use the law to take immediate action and hold those responsible for the harm legally accountable.
This center is a 120-certified bed Medicare and Medicaid-participating facility providing services to residents of Dover and Kent County, Delaware. The "for-profit" long-term care home is located at:
1080 Silver Lake Blvd
Dover, Delaware 19904
(302) 734-5990
Silver Lake Center Nursing Home
In addition to providing around the clock skilled nursing care, Silver Lake Center Nursing Home offers other services. Additional focused care includes short-stay care, IV (intravenous) therapy, respite care, hospice, wound care, dementia and memory care, colostomy care, and restorative services involving physical, speech and occupational therapies.
Fined $23,055 for substandard care
The investigators from the federal government and Delaware penalize caregiving facilities identified with severe violations of nursing home rules and regulations by withholding payment for Medicare services or imposing monetary fines. The higher the penalty usually means the worse offense.
Within the last three years, investigators imposed two monetary penalties against Silver Lake Center Nursing Home, citing substandard care. These penalties include a $13,627 fine on October 18, 2018, and a $9,428 fine on May 18, 2017, for a total of $23,055.
This nursing facility received eight complaints and self-reported twenty-two serious issues over the last three years that resulted in violation citations. Additional information concerning the facility can be reviewed on the Delaware Adult Protective Services Website.
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The state of Delaware and the federal government regularly updates its long-term care home database system with complete details of all deficiencies, citations, and violations.
According to Medicare, this facility maintains an overall rating of two out of five stars, including two out of five stars concerning health inspections, four out of five stars for staffing issues and three out of five stars for quality measures.
The state investigators determined that the “facility failed to report, thoroughly investigate an allegation of abuse/mistreatment, and failed to follow the facility’s Abuse Policy.” A review of the Grievance and Concern Form showed that the resident had complained to the Director of Social Services that he/she would like a different Certified Nursing Assistant (CNA).”
The resident stated that the CNA he/she has providing care most days “during the day shift talks nasty to the residents, and he/she is tired of being yelled at.” The resident “goes on to state that one day, the CNA slammed down a meal tray on the table and [the resident] was afraid of the CNA.”
Documentation indicates that the resident “repeated several times that he/she was afraid of the CNA.” A subsequent entry note written by the Nursing Home Administrator reflected that the Unit Manager, Registered Nurse (RN), stated that they were with the CNA in the resident’s room “and no items were being thrown by [the CNA].”
The Administrator further documented that the resident “stated that he/she was fine, food is good, the staff is fine, and that the telephone does not work.” The Administrator discussed with the resident that the CNA “was trying to encourage his/her independence.”
However, further documentation of the same day indicates that the Administrator had received a call from the local ombudsman “who had gotten a call concerning the allegation.” The Administrator documented that they went over the allegation and “investigation with the ombudsman and documented that [the resident] also had [a medical condition].”
Subsequent Nurse’s Notes indicated that the resident was accusing staff with throwing stuff in their room and that “no inappropriate comments/suggestions were made, nothing was thrown or put down in a way that could be misinterpreted as being thrown.”
Do you suspect that your loved one suffered injury or died prematurely while living at Silver Lake Center Nursing Home? Contact the Delaware nursing home abuse lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Kent County victims of abuse and neglect in all areas, including Dover.
Talk to our legal team of abuse prevention lawyers today about your case through an initial, free claim consultation. We provide all our clients a 100% “No Win/No-Fee” Guarantee, meaning if we cannot secure financial compensation on your behalf, you owe us nothing. All information you share with our law offices will remain confidential.
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