Have you recently admitted your loved one into a skilled nursing facility because you want to ensure they receive the highest level of nursing care in a safe, compassionate environment? Unfortunately, many nursing home patients become the victims of abuse, mistreatment or neglect at the hands of their caregivers, employees, visitors or other residents.
If you suspect that your loved one was being mistreated while residing in a Rock Island County nursing facility, contact the Illinois Nursing Home Law Center attorneys for immediate legal intervention. Our team of lawyers has successfully resolve cases exactly like yours. We can begin working on your case now to ensure your family receives adequate monetary compensation to recover your damages.
This Medicare/Medicaid-participating long-term care (LTC) center is a 116-certified bed "for profit" Home providing services to residents of Moline and Rock Island County, Illinois. The facility is located at:
7300 34Th Avenue
Moline, Illinois, 61265
(309) 792-5940
In addition to providing 24/7 skilled nursing care, Rosewood Care Center of Moline also offers other services including:
Both the state of Illinois and federal agencies penalize nursing homes by denying reimbursement payments from Medicare or imposing monetary fines anytime the facility is cited for a severe violation of established regulations and rules that harm or could harm residents.
Within the last three years, nursing home regulators imposed a monetary fine of $1500 against Rosewood Care Center of Moline on February 28, 2016. Also, Medicare denied payment for services rendered on February 28, 2016, due to substandard care. The nursing home received fourteen formally filed complaints and self-reported one serious issue that all resulted in citations. Additional documentation about penalties and fines can be reviewed on the Illinois Department of Public Health Nursing Home Reporting Website concerning this nursing facility.
The state of Illinois routinely updates their long-term care home database systems to reflect all safety concerns, opened investigations, incident inquiries, health violations, dangerous hazards, and filed complaints. This information can be found on numerous sites including the IL Department of Public Health and Medicare.gov.
According to Medicare, the facility maintains an overall rating of one out of five stars, including three out of five stars concerning health inspections, one out of five stars for staffing issues and one out of five stars for quality measures. The Rock Island County neglect attorneys at Nursing Home Law Center have found serious deficiencies and safety concerns at Rosewood Care Center of Moline that include:
In a summary statement of deficiencies dated October 3, 2018, the state surveyors noted that the nursing home “failed to ensure four residents reviewed for mental and verbal abuse remained free from such abuse.” This failure by the nursing staff “caused residual emotional distress to [two residents].”
The surveyors reviewed the facility’s policy titled: Abuse, neglect, Mistreatment, and Misappropriation of Resident Property that reads in part:
“Residents will not be subjected to abuse by anyone.”
“Verbal abuse is defined as the oral, written or gestured language that willfully includes disparaging and derogatory terms to residents or within their hearing distance regardless of their age, ability to comprehend or disability.”
“Mental abuse includes but is not limited to humiliation.”
“It is the policy of the center for each resident to be free from abuse.”
The policy also reads that “residents will be protected from abuse, neglect, and harm while they are residing at the center. No abuse or harm of any type will be tolerated.”
The incident involved an alert and cognitively intact resident who “has an indwelling urinary catheter.” On September 24, 2018, a resident said that an “Agency Certified Nursing Assistant (ACNA) was getting her into the shower chair, and her catheter was hooked on the mechanical lift.” The resident said that “the catheter pulled, and it hurt, and she told [the ACNA] that she had a catheter.”
The resident said that the ACNA “responded by stating ‘I have been an Aide for [many] years – I know you have a catheter.’” The resident responded that “she did not care how long she had been an Aide, it hurt.” The resident said that “the ACNA (Agency Certified Nursing Assistant responded, ‘Well, I do not care how long you have been here.’”
The resident said that the ACNA “continued with the shower and it was the worst shower she ever had.” The resident said she told the Director of Nursing yesterday on September 27, 2018, about [the ACNA].” The resident said that “it made her angry and she felt worthless by the way she was treated by [the ACNA and started] crying partway through recalling the incident and continued tearfully throughout the interview.”
The incident was also documented in the facility’s Incident Investigation dated September 27, 2018, and Final Investigation dated October 2, 2018. The preliminary report indicates that the resident “cried when they reported to [the Director of Nursing] as her feelings were hurt. Both investigations indicate [the ACNA] had not worked at the facility since September 24, 2018, and was terminated on September 27, 2018, and not allowed to return to the facility.”
The Director of Nursing stated that the resident “is an emotional person and was tearful recalling the events that took place on September 24, 2018.” The facility Social Service Director stated that the resident “is a quiet person, pleasant, sensitive and emotional and her feelings are easily hurt.” The Director stated that “she followed up with [the resident] the day after it was reported, but not since.”
In a summary statement of deficiencies dated February 22, 2018, a state surveyor documented the facility’s failure to “notify the physician with a change of condition, obtain a STAT lab draw, report abnormal laboratory results, and the transfer to the emergency room for one resident reviewed for physician notification.” The surveyor said that “this failure resulted in [the resident] being hospitalized.”
The survey team reviewed the facility’s policy titled: Change of Condition Reporting dated February 2013 that reads in part:
“The facility will notify the resident’s physician and the resident’s representative whenever there is a significant change in the resident’s health, mental or psychosocial status; There is a change in the resident’s condition that although not significant is prudent to report using good nursing judgment; the resident is being transferred or discharged.”
A review of the facility’s Laboratory Agreement dated April 8, 2015, shows that the “laboratory company will provide STAT (life-threatening situation) service for the clinical lab services 24 hours per day, 365 days per year. Laboratory STAT testing will be reported within five hours of laboratory notification.”
The surveyors reviewed the resident’s Nurse’s Notes dated February 9, 2018, that shows that the resident’s “son requested a STAT Hemoglobin and Hematocrit. The doctor was notified. The orders were written. STAT lab called into the laboratory company.”
A certified nursing assessment stated on the morning of February 22, 2018, that we (two CNAs) reported to a Licensed Practical Nurse (LPN) that [the resident] was not acting herself before breakfast, then three additional times.” The LPN kept telling us that the resident “probably needs a blood transfusion. After breakfast, [the resident] had a black tarry stool. We reported that two [the LPN].” Later that morning, the resident “was dry heaving when we took her to the bathroom, and we reported that to [the LPN].”
Just after noon, one CNA said “right away in the morning [of February 9, 2018], the resident is normally pretty independent, and she could not stand or barely sat up on her own. We assisted her to the toilet and cleaned her up. I reported this to [the LPN, and the LPN] said, ‘yeah, the third shift nurse told me she needs a transfusion. She fine.’ A little later, [the resident’s] call light was on, and I smelled something. So I told [the resident] we needed to go to the restroom. Her skin color was yellow, and she was incontinent of black tarry stools all over her clothing.”
The CNA said that the resident is never incontinent and that she “reported this to [the LPN] again, and [the LPN] told me, ‘yeah, she needs a transfusion.’” The resident “was weak all day and did not want to come out of her room. She is normally out and about, social activities and meals, and she was not herself.”
A review of the resident’s Nurse’s Notes dated February 9, 2018, documented at 8:45 PM indicates that a call was received from the laboratory with hemoglobin results of 3.7, which is significantly low. The nursing staff called 911, and the resident “left the facility by ambulance.”
The resident’s Laboratory Report documents “that hemoglobin and hematocrit levels were drawn on February 9, 2018, at 5:27 PM, that was received at 7:17 PM and the critical values of Hematocrit were 14.9 (normal 35 – 46), and hemoglobin of 3.7 (normal 12 – 15.5) were reported to the facility by fax at 9:43 PM.”
However, investigators reviewed the resident’s Nurse’s Notes dated February 9, 2018 and there was “no documentation of [the resident’s] physician being notified after 6:45 AM of [the resident’s] change of condition symptoms, the delay in STAT lab draw, the abnormal laboratory results, nor when [the resident] was transferred to the emergency room.”
The investigative team reviewed the resident’s Hospital History and Physical dated February 10, 2018, revealed that the resident “presents with low hemoglobin and worsening confusion. The History and Physical also documents [that the resident] was brought to the emergency room and her hemoglobin was 4.1 with [medical conditions] and urinalysis with a possible urinary tract infection.”
The resident’s “got short of breath and hypoxemic and was started on [medications] and admitted to the intensive care unit for evaluation and treatment. Also documented was a principal problem: severe [medical conditions] with hemoccult [fecal occult blood slide test] positive stool. Transfusing packed red blood cells.”
The investigative team interviewed the facility Administrator who stated “during that day, that morning, a STAT lab as ordered for [the resident revealed] her condition was changing throughout the day. It was reported to [the LPN that the resident] was weaker and having black tarry stools.” The LPN “should have done something about this. Had she taking care of [the resident] correctly, she would have notified the physician and sent [the resident] out earlier instead [than when] the second shift nurse sent her out.”
The Administrator also said that the LPN “should have notified the physician of [the resident’s] change in condition and that her laboratory values had not been drawn.” The facility Registered Nurse (RN) “should have notified the physician when she received the critical lab results and when she sent [the resident] to the emergency room.”
In a summary statement of deficiencies dated February 9, 2017, the state surveyors documented that the facility had failed to “investigate a fall for one of four residents reviewed for falls.” The survey team reviewed the facility’s policy titled: Incident/Accidents revised in February 2003 that reads in part:
“Nursing will complete an incident report, place the incident report in the Director of Nurse’s mailbox; and [the Director] will then complete an incident investigation and forward [it to the Administrator].”
A review of the resident’s Nursing Note dated September 14, 2017, reveals that the resident “fell out of the wheelchair in the lobby and that the Physician and Power of attorney were notified.” However, the Administrator said that the Agency Licensed Practical Nurse “was here and [they] charted the fall but did not tell anyone. I was not aware of and did not receive an incident investigation for the January 14, 2017 fall.” The Administrator “verified that all nurses would be expected to notify [the Administrator] or the nurse manager for all incidents.”
Do you suspect that your loved one has signs of abuse, mistreatment or neglect while living at Rosewood Care Center of Moline? If so, contact the Illinois nursing home abuse and neglect lawyers at Nursing Home Law Center at (800) 926-7565 immediately for legal help. Our network of attorneys fights aggressively on behalf of Rock Island County victims of mistreatment living in long-term facilities including nursing homes in Moline. Contact us now to schedule a free case review to discuss how to obtain justice and resolve a financial compensation claim.
Our dedicated attorneys have represented clients with victim cases involving nursing home mistreatment. With our years of success, our attorneys can assist your family in successfully resolving your financial recompense case against all those who caused your loved harm. Our attorneys accept every case concerning wrongful death, personal injury and nursing home abuse through a contingency fee agreement. This arrangement will postpone payment of our legal services until after our lawyers have resolved your case through a negotiated settlement or jury trial award.
Our network of attorneys offers every client a “No Win/No-Fee” Guarantee, meaning if we are unable to resolve your case successfully, you owe us nothing. We can begin representing you in your case today to ensure you receive adequate compensation for your damages. All information you share with our law offices will remain confidential.
Attorney Jonathan Rosenfeld
Licensed in Illinois
Chicago Nursing Home Injury Attorney Nursing Home Law Center LLC Home