Information & Ratings on Restore Health at University City Nursing Center, Philadelphia, Pennsylvania

Lawyers for Neglected & Mistreated at Restore Health at University City Nursing Center

Restore Health at University City Nursing CenterSome statistics show that more than one million Americans currently live in nursing homes. Many of these patients are our mothers, fathers, grandparents, siblings, children, and friends. Families often relocate their loved one into a nursing home, believing that they will receive the best care and improve their quality of life in a safe environment.

Unfortunately, mistreatment still occurs in many nursing homes, including those in Philadelphia County. If your loved one was injured or died prematurely while residing in a nursing home, contact the Pennsylvania Nursing Home Law Center Attorneys now for immediate legal intervention. Let our team of dedicated abuse prevention lawyers work on your family’s behalf to ensure you receive monetary compensation for your damages.

All nursing homes must have insurance to protect their interests when something goes wrong. Turn to us to ensure you are protected, too!

Restore Health at University City Nursing Center

This long-term care facility is a 124-certified bed Medicare and Medicaid-participating center providing services to residents of Philadelphia and Philadelphia County, Pennsylvania. The "non-profit" home is located at:

3609 Chestnut Street
Philadelphia, Pennsylvania 19104
(215) 386-2942
Restore Health at University City Nursing Center

In addition to providing 24/7 skilled nursing care, Restore Health at University City Nursing Center offers other services. Additional focused care includes tracheostomy care, IV (intravenous) therapy, cardiac rehab, orthopedic rehab, joint replacement services, CVA/stroke care, hospice, respite care, and comprehensive wound care.

Financial Penalties and Violations

Both the State of Pennsylvania and the federal government can impose a monetary fine or deny payments through Medicare when a nursing facility has been found to violate established regulations and rules. The greater the monetary fine, the more serious the violation is that likely harmed or could have harmed one or more residents at the nursing home.

The nursing home also received three complaints over the last three years that resulted in a violation citation. Additional information concerning the facility can be reviewed on the Pennsylvania Nursing Home Report Website.

Call (800) 926-7565 Toll-Free for a No Obligation Consultation
Philadelphia Pennsylvania Nursing Home Safety Concerns One Star Rating

Your family can visit and the Pennsylvania Department of Public Health website to obtain a complete list of all violations, citations, and deficiencies identified by investigators and surveyors.

According to Medicare, this facility maintains an overall rating of one out of five stars, including two out of five stars concerning health inspections, one out of five stars for staffing issues and one out of five stars for quality measures.

  • Failure to Report and Investigate Any Act or Reports of Abuse, Neglect or Mistreatment of Residents – citation #F225 date April 21, 2016
  • According to investigators, “the facility failed to conduct a complete and thorough investigation of a resident’s report of abuse.” A review of the cognitively intact resident’s clinical record stated that “her experience in receiving care from [a Nursing Assistant] was that this Aide had been rough and dangerous.”

    The resident specifically indicated that “when she had been transferred by this aid, utilizing a Hoyer lift (hydraulically powered mechanical lift), she had been bumped into stationary objects.” The resident stated that “she had mentioned this to multiple other staff members who responded by saying that they heard this type of complaint from other residents.”

    The Director of Nursing “confirmed the facility had not completed a full and thorough investigation of the resident’s allegation regarding rough treatment.”

  • Failure to Respond Properly to All Alleged Violations – citation #F610 date June 14, 2018
  • The nursing home “failed to initiate and thoroughly investigate an incident reported by a resident to rule out the potential of neglect.” The surveyors interviewed the resident who stated that “a couple of weeks ago, she was surface for dinner and when she went to bite into the fish, she bit into a lancet (a small needle used for testing blood sugar) that she states was on the plate in the fish.”

    The resident “stated that she gave the lancet to a Nurse Aide and expected the nurse to follow up with her regarding the incident. Continued interview with [the resident] revealed that since no one had followed up with her regarding the incident that she reported the incident to a nurse a couple of days ago.”

    The surveyors interviewed the Director of Nursing, who revealed: “that she was not aware of the above incident and that she would immediately begin an investigation.” A Licensed Practical Nurse (LPN) stated that a Nurse Aide “brought a used lancet to my attention stated that a patient found it on her tray, removed it from the room, and placed it in the sharps container.”

Were You Abused or Neglected at Restore Health at University City Nursing Center? We Can Help

Has your loved one been being mistreated or neglected while living at Restore Health at University City Nursing Center? Contact the Pennsylvania nursing home abuse lawyers at Nursing Home Law Center at (800) 926-7565 for immediate legal intervention. We represent Philadelphia County victims of abuse and neglect in all areas, including Philadelphia.

Our law firm provides every potential client an initial free case consultation. Also, we offer a 100% “No Win/No-Fee” Guarantee, meaning you do not owe us any money until we have received a monetary recovery on your behalf. All information you share with our law offices will remain confidential.


Client Reviews
Jonathan did a great job helping my family navigate through a lengthy lawsuit involving my grandmother's death in a nursing home. Through every step of the case, Jonathan kept my family informed of the progression of the case. Although our case eventually settled at a mediation, I really was impressed at how well prepared Jonathan was to take the case to trial. Lisa
After I read Jonathan’s Nursing Home Blog, I decided to hire him to look into my wife’s treatment at a local nursing home. Jonathan did a great job explaining the process and the laws that apply to nursing homes. I immediately felt at ease and was glad to have him on my side. Though the lawsuit process was at times frustrating, Jonathan reassured me, particularly at my deposition. I really felt like Jonathan cared about my wife’s best interests, and I think that came across to the lawyers for the nursing home. Eric